The Manager of Product Design for Customer Workflows at ServiceNow will drive UX vision, manage a team of designers, collaborate cross-functionally, and oversee the development of innovative product experiences for a global audience. The role requires a strong focus on user-centric design and agile methodologies, with an emphasis on mentoring and technical proficiency.

The Design Director will lead the vision for the ServiceNow brand, develop and scale the brand identity, drive design quality, and foster an inclusive design culture. Responsibilities include leading a high-performing team to create innovative brand systems and collaborating with cross-functional teams to enhance brand strategy and execution.