Top Customer Success Jobs in San Francisco Bay Area
Manage the planning and development of pursuit products and resources aligning with leadership sales strategies, leveraging analytics, navigating business consensus, and managing content resources. Drive product adoption, manage timelines, and support proposal innovation. Collaborate with teams globally, manage projects, and stay updated on industry trends. Provide technical recommendations, collaborate with software vendors, and track development efforts and risks.
Driving the planning and approach for the curation/development of pursuit products and resources that align with current leadership sales strategies for clients. Managing a range of content resources to create curated digital sales products and accelerators. Working with content, digital, and product enablement leaders to drive product adoption.
The Customer Success team at Snap Inc. is focused on scaled post sales management via high-impact programs to deliver a positive post-sale experience to Snap's global audience of Small and Medium-sized Customers. The role involves executing and influencing programs, working on technical solutions, and collaborating with cross-functional teams to drive revenue growth and improve customer experience.
Snap Inc. is seeking a Customer Success team member to work on scaled post sales management programs for Small and Medium-sized Customers. Responsibilities include collaborating with various teams, managing complex client challenges, and driving revenue growth via technical solutions for advertisers.
Looking for a Head of Customer Success to deliver transformational leadership, expand revenue in enterprise accounts, and build a high performing customer success team. Responsibilities include creating processes, engaging with enterprise customers, defining success milestones, renewing contracts, and recruiting team members. Requires a Bachelor's degree, >3 years experience in customer success at an Enterprise SaaS provider, team management experience, and exceptional leadership, communication, and strategic thinking skills.
Featured Jobs
As an Enterprise Customer Success Manager, you will be responsible for delivering value to key business customers, developing strong relationships with clients, and gathering customer insights. You will work on expansions, renewals, and help drive adoption and high customer satisfaction.
The Director of Enterprise Customer Success at Udemy will be responsible for overseeing the daily and long-term goals of their team and the overall business. The role involves hiring, retaining, and developing a team of Managers and Customer Success Managers to achieve retention and growth goals, building strong executive relationships, developing strategies and processes, fostering teamwork, and coaching on navigating complex customer challenges.
As a Senior Customer Success Manager at Cloudflare, you will be responsible for ensuring the success of the company's largest Enterprise customers, managing post-sale experiences, and driving customer satisfaction. You will also work on contract renewals, account planning, relationship-building, and cross-functional collaborations to meet customer goals.
Review patient charts, assign codes, ensure compliance with regulations, analyze reimbursement data, maintain accuracy rate, code for other areas of team
As the Voice of the Customer (VoC) Manager at GoodRx, you will lead the implementation of a VoC strategy to enhance the healthcare journey for customers. Responsibilities include building cross-functional relationships, creating business cases for customer experience improvements, and driving initiatives to enhance overall customer support experience.
Seeking a Client Engagement Manager to ensure retention and satisfaction of merchants using fulfillment services at Flexport. Responsibilities include client relationship management, retention and growth strategies, product and service adoption, performance analysis, and cross-functional collaboration.
As a Senior Specialist in Executive Visual Storytelling at ServiceNow, you will be responsible for creating and editing video content for internal and external channels to showcase the mission, products, and people empowered by the company. Your work will position executives as visionary leaders and drive the business forward through impactful visual storytelling.
Logging calls and incidents on the IT Service Desk, providing initial triage technical support, escalating to internal or external support resources, supporting users on the ServiceNow platform, and performing initial triage of customer cases.
Serve as the right hand of the Global Head of AI GTM on customer advocacy, engagement, and storytelling. Craft and align AI storytelling, manage executive engagement program, and deepen customer relationships. Collaborate with various teams to optimize processes and drive thought leadership and business opportunities.
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