Top Customer Success Jobs in San Francisco Bay Area
The AMS Customer Advocate is responsible for designing and executing the AMS Customer Engagement program for the AMS President, focusing on building long-term trusted relationships with key customers. This role involves monitoring customer requests, generating strategic customer engagements, scheduling briefings, documenting follow-ups, and supporting travel as needed to enhance customer intimacy and contribute to growth strategy.
Develop and maintain a portfolio of Customer Success accounts, lead business planning, manage operational aspects, grow and mentor a team of Success Architects, Platform Architects, and Customer Success Managers, build executive relationships, support pre-sales activities, and drive customer renewals and upsells.
As a Senior Specialist in Executive Visual Storytelling at ServiceNow, you will be responsible for creating and editing video content for internal and external channels to showcase the mission, products, and people empowered by the company. Your work will position executives as visionary leaders and drive the business forward through impactful visual storytelling.
As a Customer Success Manager at Domino Data Lab, you will manage and grow relationships with clients to maximize satisfaction, retention, and revenue generation. Responsibilities include representing the company, driving adoption of Domino Cloud, automating initiatives, upselling, and maintaining accurate forecasts for renewals.
Seeking an Engagement Specialist to manage Operational Support projects, coordinate with internal teams, assist in customer engagement, and lead skills workshops for Platform Operations. Requires a Bachelor's degree and 4+ years of experience in IT deployments and customer engagements. Must have strong communication, problem-solving, and organizational skills.
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The Senior Market Researcher will work with the Human Insights team to execute mixed-methods research studies, focusing on marketing-related topics. They will define research plans, conduct market research studies, generate a deep understanding of customers, and lead qualitative and quantitative research. The role requires expertise in customer segmentation, brand tracking, message testing, ad testing, and concept testing, among others.
You will lead the Customer Care engineering team at Roblox, working on automated and interactive systems to solve problems for the Roblox community. You will guide large cross-functional projects, uphold high coding standards, mentor engineers, and represent Roblox through thought leadership.
Review patient charts, assign codes, ensure compliance with regulations, analyze reimbursement data, maintain accuracy rate, code for other areas of team
Crusoe Cloud is seeking a Customer Success Engineer to support customers in the development and growth of their carbon-reducing cloud. Responsibilities include troubleshooting challenges, collaborating with internal teams, and ensuring customer satisfaction. Ideal candidates have 2-5 years of customer support experience in cloud environments, knowledge of public cloud technologies, strong communication skills, and a technical background in IT or related fields.
The Loss Prevention Agent will be responsible for maintaining strict company standards within the facility and enforcing security measures. They will utilize CCTV systems and work with Loss Prevention Managers to address internal dishonesty.
Seeking a Global Customer Success Manager with expertise in Life Sciences to drive customer adoption, retention, and satisfaction at a biotechnology company. Responsibilities include building relationships, implementing customer lifecycle touch points, driving product usage, and collaborating with cross-functional teams. Must have a BS or M.Sc. in a Life Science field and 5+ years of Customer Success experience.
As a Customer Success Engineer at Dynatrace, you will build and maintain post-sales relationships with strategic customers, ensuring successful deployment and adoption of Dynatrace products. Provide technical guidance, support, and training to customers while advocating for their needs. Collaborate with account teams, customer support, and product management to drive customer satisfaction and retention.
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