Top Operations Jobs in San Francisco Bay Area, CA

The Senior Lifecycle Manager will lead the lifecycle marketing efforts at Kikoff, focusing on scaling user lifecycle strategies, improving user retention, and driving monetization. This role involves cross-functional collaboration to enhance marketing campaigns through testing and effective segmentation while building new programs to target untouched user segments.

As a Lifecycle Marketing Manager at Kikoff, you'll drive growth by enhancing lifecycle marketing efforts, launching new campaigns, optimizing user retention, and collaborating cross-functionally to improve customer engagement and lifetime value. You'll leverage data analysis to refine strategies and conduct rigorous testing of campaigns.

The Training & Quality Manager will create and deliver training programs and quality operations, partnering with stakeholders and managing BPO vendor relationships. Responsibilities include onboarding LMS and QMS tools, developing training initiatives, overseeing quality assurance programs, and conducting evaluations to improve performance. The role requires a strong background in instructional design and program management.