The Technical Account Manager will work with merchant partners to deliver proactive service and technical support. Key responsibilities include resolving technical issues, maintaining relationships, providing education on features, and collaborating with internal teams for product adoption and integration health monitoring.

The Strategy & Operations Manager will provide business insights using analytics, lead cross-functional projects, and develop scalable processes to enhance operations. The role involves collaborating with sales leadership to drive strategic initiatives and improve workflows, ensuring alignment across teams, and communicating data-driven recommendations to stakeholders.