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As a Senior Customer Success Manager at Simpplr, you will manage complex Enterprise client relationships, serve as a trusted advisor, drive user-level adoption of the platform, maintain high levels of customer satisfaction, and contribute to continuous improvements in customer success practices.
The Senior Customer Success Manager will manage complex Enterprise client relationships post-sales, drive user adoption, address customer challenges, maintain satisfaction and loyalty, and contribute to the improvement of CSM practices within a fast-paced growth environment.
The Enterprise Account Executive will manage the complete sales process, build a strong pipeline to achieve revenue goals, create forecasts, negotiate contracts, and contribute to the enhancement of sales processes. This role requires effective communication with clients and internal teams to drive growth.
As an Enterprise Account Executive, you will drive growth by cultivating relationships and converting prospects into customers. You will manage the sales process, build pipelines, forecast targets, negotiate deals, and contribute to sales improvement efforts.
The Revenue Manager will oversee all aspects of the revenue cycle, collaborate closely with teams across Sales, Finance, Legal, and Revenue Operations, manage revenue recognition in accordance with ASC 606, support monthly closings, and lead initiatives aimed at improving efficiency in the revenue reporting process.
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