IT Ops Support Engineer
3 days ago
This position involves a multitude of operational and project based tasks such as supporting SasS based applications, remote troubleshooting, provisioning/deprovisioning accounts, training on applications and security practices, automation, and documentation on tasks. You will help install, configure, upgrade and troubleshoot hardware and software issues. Daily duties can consist of prioritizing, routing, recommending, and resolving all incoming internal technology support incident and requests.
To succeed in this role, you should have a CAN-DO attitude along with a natural problem solving ability. You must be forward thinking, solution and results oriented. You should always be striving to ensure great customer satisfaction and thinking of ways to make the user experience better for the business.