Senior Manager, Professional Services USA (Remote)
3 days ago
This role is highly integrated with the Sales, Product, and Customer Success teams towards building strong and trusted customer relationships ensuring successful financial outcomes.
You will advise, coach and lead the PS teams on project delivery, solution development and deployment, and revenue generation responsibilities. You are well versed in setting customer expectations, pacing internal and external teams to keep them on track, and motivating the Professional Services team members to do their best work. Critical outcomes include achievement of financial performance, understanding, and meeting customer requirements, building long-term relationships, and achieving high levels of customer satisfaction. This position requires a dynamic, hard-working and ambitious individual, with excellent oral and written communication skills. Individuals will also possess strong leadership and interpersonal skills and have experience managing and evolving professional services consulting practices.