Director of Sales & Customer Success Enablemen…
3 days ago
Hire, motivate and manage a world-class Sales & Customer Success enablement team.
Analyze qualitative and quantitative data to understand where we have growth opportunities that will drive business results.
Determine enablement priorities with Sales & Customer Success Leadership, Marketing, Product, and other stakeholders, and drive alignment across leadership on those priorities.
Develop and execute against a holistic Sales & Customer Success enablement strategy that includes enablement on Udemy’s systems and processes, our products, Sales & CS methodology, the customer journey, functional expertise for all CS & Sales positions, and more.
Create and deliver engaging content virtually and in-person at our global offices.
Design and optimize programs like new hire onboarding, Sales Kickoff and certification programs to improve business performance.