Salesforce Business Analyst
2 weeks ago
· Conduct operational data analysis in Salesforce for Corporate Operations and all teams, Perform ongoing analysis of key company metrics.
· Implement requests from teams into Salesforce and other operational tools. Implement and maintain new and existing functionality, build and maintain reports and dashboards in Salesforce. Identify and develop insightful and actionable Salesforce dashboards for company leadership and individual contributors.
· Identify and own crucial operational data within Salesforce.Work with Business Operations, Engineering, Marketing, Technology, and Sales to ensure high data quality.
· Support the initiative to integrate operational data across the organization (e.g. integration of data from Salesforce, project management software, and our energy modeling software CLUES.)
· Work on cross-functional initiatives with Engineering Operations, Marketing Operations and Sales Operations to ensure smooth operations across Carbon Lighthouse. Ensure rapid flow of information and robust visibility into operations within Salesforce.
· Work on Company-wide analyses: flow charts, tool integration, Kaizen, process simplification, and timeline analyses.