Operations Jobs in San Francisco


Lead, Growth Operations Manager

Unity Technologies
San Francisco
10 hours ago
As the Lead of Growth Operation, you will be responsible for leading a team to provide expertise in user acquisition to help our mobile app clients spend budget wisely and achieve the best ROI of their performance marketing spend. We want you to drive our UA and Partnerships efforts to maximize growth for Unity developers. You will turn data into information, information into insights and insights into business decisions. You will establish and nurture meaningful relationships with our key partners at every level, maintain a keen understanding of the customer’s performance marketing strategy, technical roadmap, operations and needs, ensure those needs are met in a timely manner, and communicate those needs to the appropriate people within Unity. 

Help Desk Associate (Contract)

San Francisco
11 hours ago
Be our internal IT ‘go-to’ for help desk and desktop support spanning - hardware/software and network troubleshooting. Basic knowledge in server computing, networking, phone setup/support, and business applications. Take ownership of new hire onboarding, from creating accounts to handing over the equipment. Escalate technical issues and coordinates with information technology staff to resolve problems and provide solutions. Develop and enforce security best-practices. Coordinate with external vendors to get equipment serviced. Provide a high degree of professionalism, end-user satisfaction, and willingness to collaborate.

Head of Business Operations and Corporate Strategy

IT Applications Specialist

Executive Assistant (Temp)

Grand Rounds
San Francisco
11 hours ago
At Grand Rounds, the Executive Assistant team provides proactive and energetic support to C-Level Executives by independently handling crucial administrative tasks to contribute to the overall successful day to day operations of the department. This position requires a genuine passion for providing highly quality support with a no task is too big or too small approach. With superior judgement to make high-quality decisions, this individual is forward thinking, takes initiative, and delivers results with poise and professionalism. Success in this role requires the drive to get to know the business of Grand Rounds, your Executive’s department, as well as building relationships with stakeholders within your department and other departments to achieve results quickly and effectively. This is a 4-month position located in SOMA in San Francisco.

Vice President, Information Technology and Information Security

Helpdesk Engineer I

San Francisco
13 hours ago
You’ll provide day to day support for our San Francisco HQ and global teams by working closely with all departments to eliminate any technical friction and improve existing internal services. You will also be an escalation point and assist the extended IT group with any large projects or internal infrastructural troubleshooting.

Customer Support Operations Manager - Host Operati…

San Francisco
13 hours ago
We are looking for a Customer Support Manager to continue Turo’s ongoing pursuit of creating an excellent customer experience, especially on behalf of our host community! A successful Customer Support Operations Manager has superb communication, analytical and organizational skills as well as a desire to get deep into operational details including policies and processes to make doing business with Turo an amazing experience. You are accomplished in communicating and influencing and know customer support.

Claim Specialist

San Francisco
13 hours ago
As a Claim Specialist, you’ll be joining our rapidly-growing Risk Operations Team to help us investigate member dispute claims, coordinate funds recovery with merchants, and resolve claims in accordance with Federal Regulations and network rules. As an issuer dispute claims expert, we’ll rely on you to conduct timely, accurate, and compliant investigations, and advocate for members who were victims of billing errors or fraud. 

Fraud Operations Manager

IT Support Specialist

Manager, Professional Services

San Francisco
13 hours ago
We’re looking for an experienced customer-facing Professional Services Manager to lead a team of Project Managers who are responsible for executing project implementations in our US, EMEA and APAC regions . This is a strategic role, requiring you to partner with both external and internal teams, and to drive project teams to deliver exceptional outcomes for our customers. You must be a hands on leader who enjoys leading from the front and getting into details, while also being able to think and act strategically, leveraging your expertise guiding implementations and building processes that scale. You must be a strong leader, as well as a mentor and a coach who is able to guide team members through challenging and ambiguous situations and help them keep our implementations on track.

Manager of Business Systems

San Francisco
13 hours ago
Our Business Application stack is moving out of its infancy and needs to be developed out to help keep pace with our hyper-growth organization. As a Manager of Business Systems, you will be dedicated to helping provide structure to our stack and all new technologies entering the ecosystem. This includes a wide range of responsibilities from owning our Salesforce architecture and infrastructure, to maintaining the integrations across systems (ZenDesk, Marketo, etc.), and driving the technology selection process and budgets. You will focus on strategy, governance and vendor management, and solution design and implementation. You will interface with business owners across sales, marketing, customer success, G&A, and product to ensure that all business needs are prioritized and met.

Business Operations Manager

Mode Analytics
San Francisco
13 hours ago
We are looking for a Business Operations Manager to identify and execute on high impact projects to help Mode “see around corners” and achieve growth milestones. You will identify growth areas, scope solutions and assess their impact, and lead execution & implementation. If you are someone who is highly analytical and strategic, thrives with open-ended questions, takes a structured approach, and is ready to hit the ground running, you’ve come to the right place.

Security Compliance Manager

Enterprise Customer Success Manager - New York City

Enterprise Customer Success Manager

Customer Success Manager

Director, Enterprise Customer Success

Load 2 more jobs6 jobs at Mode Analytics

Customer Success Manager - SF

San Francisco
1 day ago
Drive the on-boarding, adoption, retention and overall success of our customers. Lead the enablement of our users by conducting product trainings. Work in partnership with Solutions Architect to guide customers through the project management and technical requirements of their Algolia implementation. Provide regular, proactive recommendations to optimize the use of our platform. Maximize the adoption of our product features in order to maximize the value driven by our productIdentify accounts that are likely to churn and work proactively to eliminate that risk. Identify opportunities to expand our partnership with customers. Analyze accounts that have been lost, identify reasons for churning and build a strategy to win customers back. Ensure all account issues are quickly resolved, utilizing resources from our Solutions Engineers, Engineering, etc. Function as the voice of the customer and provide internal feedback on how Algolia can better serve them. Track key account metrics and forecast retention.

IT Specialist (iOS+Mac)

OneLogin, Inc.
San Francisco
1 day ago
IT Engineer role that will report to the Director of Security, providing updates and requesting resource support for the entire technology team. The primary responsibility of this position is to align strategic business goals as well as assigned projects with the correct technology that will ultimately grow the business. A broad range of skills, from technical knowledge to understanding modern business practices is paramount. This position provides and is designed for professional growth within the organization.

Customer Success Manager

San Francisco
1 day ago
As a Customer Success Manager at DroneDeploy, you will be responsible for enabling customers post-sales, driving adoption within their organization and ensuring high retention and account growth. Working directly with our customers as their trusted advisor, product expert and advocate you will be an integral part of DroneDeploy’s success. If you love nurturing customer relationships and driving value, this is the role for you!

Help Desk Technician

San Francisco
1 day ago
Support employees while adhering to our SLA standards. Track and log events and problems and their resolution. Ensure a smooth day one experience is had by all new hires by driving accurate provisioning of hardware, systems/user access and desk configurations. Follow-up and update employees on status of ticketed issues. Document processes in knowledge base, and update as required. Identify and suggest possible improvements on procedures.

Head of International Communications

Client Partner, West

Executive Assistant

Customer Support Analyst

Load 1 more jobs5 jobs at Nextdoor

Support Engineer

San Francisco
1 day ago
Blend is growing the various functions in our Support team including our Tier 2 Support engineering team. This Support is a highly valued team at Blend, because we will only be successful if our customers are successful. We are looking for an exceptional person to join this team – someone who regularly goes above and beyond to provide the best possible service and relevant solutions to our clients. If you join us, you’ll be part of a small, tightly-knit and growing Support team that is ridiculously good at providing world-class service. 

Technical Support

Technical Integration Lead

Procurement & Vendor Manager

Strategic Customer Operations Manager

San Francisco
1 day ago
Scale's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong Scale users. As a member of our Customer Operations team, you own the account plan, manage day to day execution for customers and ensure an incredible customer experience. You are the ultimate all-rounder, triaging customer issues and support, using data and analytics to align internal resources around a successful customer experience, while also being the main contact and advocate for customers' senior executives and engineering teams. Your bias towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver on SLAs. You have a track record of managing customers to renewal and supporting sales teams managing upsells. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions.

Executive Assistant to CFO, Legal & People

San Francisco
1 day ago
Scoop is hiring an Executive Assistant / Executive Business Partner (EBP) to support the CFO, VP of Legal, and VP of People. We believe that a great Executive Assistant/Executive Business Partner is a strategic difference-maker for companies and leaders, who extend beyond administrative support to act as a force multiplier for executives. Additionally, they function as part of the company’s management team and viewed as capable of acting or making decisions on their executives’ behalf. We are looking for someone who views the world and opportunity of the Executive Assistant/Executive Business Partner in the same way that we do. You are incredibly sharp, driven, and a constant learner. You believe that being an EBP is an incredibly powerful career path, not a stepping stone. You are deeply relationship-oriented and understand the value in building relationships with all Scoop team members, that will allow you to anticipate needs, intuit the dynamics of the team, and seamlessly step into and out of workflows across the company. You are a team player with high EQ, and believe that the way you get something done is as important as getting it done.

Client Services Trainer

San Francisco
1 day ago
As a Senior Trainer, you will execute a complete Client Services training program and form a CS Academy with the aim to develop and certify all CS employees. You will be responsible for all aspects of CS training and performance mentorship for our global CS team, and will work with both new hires and the existing CS team to build out their industry knowledge and campaign management and client interaction skills.

Staff (Lead) Systems Engineer, Platform Engineering

Systems Engineer, Network and Cloud Infrastructure

Chief of Staff to the CTO

Office Coordinator

Swift Navigation
San Francisco
2 days ago
This is an ambassador and liaison of Swift to employees and clients alike. The position is our receptionist, party planner, chief snack officer, administrator of day-to-day workplace services and has a huge impact on the company culture. We’re looking for someone with an approachable attitude and maintains positive relationships across all teams. This person is the key to ensuring Swift’s culture is a healthy and inspiring place to work and thrive. This position reports to the Director of People and works closely with the Internal Operations Team. 

Lead/Senior IT Specialist (iOS+Mac)

OneLogin, Inc.
San Francisco
2 days ago
Senior IT Engineer role that will report to the Director of Security, providing updates and requesting resource support for the entire technology team. The primary responsibility of this position is to align strategic business goals as well as assigned projects with the correct technology that will ultimately grow the business. A broad range of skills, from technical knowledge to understanding modern business practices is paramount. This position provides and is designed for professional growth within the organization.

Manager, New Verticals

San Francisco
2 days ago
Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy and hiring to stocking shelves and negotiating with suppliers. Strategize. From first principles, you’ll develop the optimal strategy for DoorDash Essentials to best serve our customers. Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data.  Lead and collaborate. You’ll work with a cross-functional team, including engineering, product, design, operations, finance, and marketing to build this new line of business for DoorDash.

Senior Manager, New Verticals

Assistant Regional Hub Manager, Caviar for Companies

Senior Manager, Customer Experience

Restaurant Success Associate, Caviar

Senior Manager, Dasher Experience

Manager, Merchant Services

IT Architect

Executive Assistant

Director of Dasher & Logistics

Director, Merchant Selection

Director, Merchant Experience

Director, Merchant Experience

DD Labs Operations Specialist

Coupa Administrator

Senior Manager, Merchant Services

Senior Manager, Merchant Strategy

Senior Manager, Pick-Up

Senior Strategy & Operations Manager, Supply

Senior Strategy & Operations Manager, Special Operations

Strategy & Operations Manager

Strategy & Operations Manager, Special Operations

Strategy & Operations Manager, Supply

Load 10 more jobs23 jobs at DoorDash

Operations salaries in San Francisco

Job Title Average Salary Salary Range
Customer Support Rep $58,053
Min: $51K
Max: $76K
Desktop Support $78,947
Min: $70K
Max: $105K
Office Manager $80,024
Min: $60K
Max: $89K
Sales Operations Analyst $81,154
Min: $74K
Max: $97K
Technical Support $85,947
Min: $75K
Max: $100K
Operations Associate $86,714
Min: $65K
Max: $104K
Client Success Manager $90,553
Min: $80K
Max: $105K
Customer Support Manager $91,684
Min: $80K
Max: $117K
Business Analyst $95,714
Min: $54K
Max: $127K
Business Intelligence Analyst $97,308
Min: $77K
Max: $117K
Operations Manager $104,316
Min: $80K
Max: $149K
Marketing Operations Manager $107,282
Min: $72K
Max: $151K
Sales Operations Manager $124,273
Min: $105K
Max: $141K
Senior Business Analyst $128,590
Min: $110K
Max: $156K
Director of Customer Success $154,385
Min: $77K
Max: $202K
Director of Operations $172,263
Min: $120K
Max: $197K
Vice President of Care $196,547
Min: $18K
Max: $245K
Vice President of Operations $265,889
Min: $228K
Max: $327K
COO (Chief Operating Officer) $289,579
Min: $239K
Max: $367K

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