Director, Customer Success
1 day ago
Our Life Sciences team is seeking a talented and high-performing Director of Customer Success to grow, manage, mentor, and motivate a high-performing regional Customer Success team. This role is highly visible internally and externally and will work closely with a team of Customer Success Associates, Senior Associates, Managers, and Senior Managers to ensure successful deployment, adoption, and utilization of Komodo’s products and services, delivering significant value to our customers and ensuring the ongoing renewal of our partnerships. The role requires a thorough knowledge of the needs of life sciences customers in Medical Affairs, Clinical Operations and Commercial organizations. This individual will have proven success leading Customer Success or Services teams that serve life sciences clients in a fast-paced, highly cross functional environment.