Operations Manager Jobs in San Francisco

As Segment’s Head of Commercial, you will head up the transactional team for Segment’s small but growing Legal Team. In this role, you’ll work across the business, with a particular focus on partnering with Go To Market functions to provide strategic, business-oriented legal guidance on a wide variety of issues. 

At The Athletic, we're hiring for a Chief of Staff to the CEO. This is a high-impact role where you'll work cross-functionally throughout the company. Responsibilities will range from running staff meetings and preparing board decks to running point on special projects with high strategic value.

We are looking for a dynamic leader to join Instacart's Trust & Safety team to provide oversight to initiatives related to ensuring the ongoing compliance of Food Safety initiatives on the Instacart platform. This individual will focus primarily on all aspects related to food safety at Instacart: product recalls, food safety escalations, fridge/freezer temperature monitoring, alcohol delivery, Rx delivery and several more areas over the next year. They will provide oversight to a team of an Associate and Specialist in executing and optimizing day to day processes to mitigate risk for shoppers, customers, and retailers. They will work closely with our other Trust & Safety Leads to ensure success for the organization. You will be a driving force behind decisions related to our business, working with stakeholders across legal, operations, product, engineering, and finance as we push to achieve our ambitious vision.

As a member of the Revenue Operations team, you’ll be instrumental in supporting our quickly growing Customer Experience and Solutions organization (“CXS”) and building out the systems and processes that will drive Lever to the next level. Every day will bring new challenges and require cross-functional collaboration to solve problems like owning and improving our professional services tracking and delivery, gross margins, renewal forecasting process, balancing account portfolios across the team, analyzing customer metrics and renewal performance, and enabling our team to keep customers happy.

In this role, you will work closely with our in-store retail showroom teams, cross-functional partners and Tonal leadership across Marketing, Design, Customer Support, Product, and Human Resources. As the leader for the retail field, you’ll help manage goal-setting, business tracking, and identify/coach opportunities for improvement. In addition, you will keep stores inspired by Tonal’s benefits and customer success stories. 

We’re looking for a Retail Development Manager to bring new stores to life across the US. In this role, you’ll be responsible for new Tonal store expansion and development. Working with executives and contractors, you’ll recommend future sites that match Tonal’s sales goals and high brand standards. You’ll be responsible for analyzing future site’s overall financial impact and manage the negotiation process between landlords and Tonal. Assembling an all-star team of architects, contractors, and vendors you’ll build stores on time and in budget. 

Supervise and coordinate activities of workers engaged in inspecting and assembled boards, components, and parts, and subassemblies proceed through stages of assembly process, applying knowledge of quality assurance standards and procedures: Review quality assurance instructions, assembly specifications, and production schedules to determine method of conducting inspections, sequence of operations, and work assignments. Direct workers in quality assurance inspection, to assure that establishment and regulatory standards are met. Assign training of new workers to qualified inspectors. Review reports and confer with quality assurance, production, management, and engineering personnel to solve work-related problems. Perform other duties as described by the Quality Manager. Ensure the customer is pleased with the finished product. When quality issues arise, it is the Quality Supervisor’s responsibility to communicate clearly with project coordinator. Devise procedures to inspect and report quality issues. Monitor all operations that affect quality. Supervise and guide inspectors staff.

Resolve production issues by working with multiple teams. Handle production control and scheduling by developing production schedules based on various needs. Drive factors such as OTD, financial performance, MFG cost, and more. Provide input and participate in internal customer meetings and visits as required.  Provide direction, motivational leadership, and communication to all team associates to ensure performance objectives.

ABOUT THE ROLE: In this role you lead a team that manages the informational and operational flows across the revenue funnel for Udemy for Business. Rather than independent units of sales operations, marketing operations, and customer operations, we are centralizing these functions into a single revenue operations so a single group can conceptualize and manage our business from Lead to Closed Won opportunities. The ideal candidate possesses a

The Nylas APIs make it an order of magnitude easier for companies to add email, calendar, and contacts integrations to their apps. We wrap protocols, unify all providers, and index TBs of data. By being at the core of business to business communication, scheduling, and contacts, we accelerate productivity and collaboration.    About the Role Nylas is looking for an intelligent, ambitious and energetic individual to help lead our frontline

The Nylas APIs make it an order of magnitude easier for companies to add email, calendar, and contacts integrations to their apps. We wrap old protocols, unify all providers, and index TBs of data. We save customers months of dev time and unlock the richness of email data. By being at the core of business to business communication, scheduling, and contacts, we believe we can accelerate the productivity of work. We believe in making the best place

DoorDash for Business is our catering platform for corporate offices. In a typical day, Strategy & Operations Associates may run and refine experiments to increase company growth, dive into data to explain performance at the lowest level of detail, build tools that allow teams to grow their work 10x, and work side-by-side with external and our teams to develop our future product.

Come create and build the first charitable foundation for Credit Karma, focusing on using digital technology to provide accessible financial education that helps students achieve their dreams. Overall strategic and operational responsibility for establishing, expanding, and execution of the mission, products, programs, and partnerships for the newly created Foundation. In partnership with Credit Karma employees, volunteers, and corporate

Miro is looking to hire a strong operator to join our Business Operations (BizOps) team and lead key strategic initiatives to drive our next phase of growth. In this high leverage position, you’ll have significant ownership to drive business-critical initiatives in close coordination with multiple functional partners (Marketing, Product, People, Sales, Finance, Exec, and more). The BizOps team is responsible for leading complex or cross-functional projects, implementing and optimizing new systems and processes, and providing the analytical backbone for our GTM teams. We’re not an internal consulting team; you’ll work hands-on to drive projects from hypothesis through implementation.

Serve as the account owner of all client(s). Serve as the leader of client engagements involving technology implementations. Deploy strategy to help customers adopt and see the value of Ridecell software ultimately leading to high customer satisfaction. Develop and maintain key relationships with senior level clients. Direct the strategic planning and execution of presentations, plans and concepts. Manage senior-level Client Engagement leaders who manage the day-to-day work on each implementation. Ensure service levels and tactics are keeping with strategic goals. Keep current on industry trends, news and happenings and bring innovative concepts forward. Develop, investigate and initiate opportunities and partnerships. Communicate client requests and information to the appropriate agency departments and individuals. Manage resource needs across all service lines (technology, creative, project management, etc.) to meet launch dates on time and on budget. Leverage data and insights to drive strategic recommendations to client.

As an Enterprise Customer Success Manager (CSM) you will work with our largest, most strategic, and important customers to ensure they significantly improve their business using our software. You are a dynamic, thoughtful professional who builds strong relationships with ease and is looking for a career-defining new challenge. If that describes you and you meet the requirements outlined below, we'd love to hear from you!

We are seeking our first Business Development hire to lead all facets of the Mobile Network Operator (MNO) / Original Equipment Manufacturer (OEM) vertical. This includes Deal Execution (IP Licensing, Co-Marketing, Sales etc.), Corporate Development and Community Engagement partnerships. This role requires an ambitious candidate who learns fast, hustles to execute, collaborates well and builds strong rapport with partners. We are looking for someone who is intellectually curious, takes initiative and loves our mission of encouraging outdoor exploration. This role is not eligible for immigration sponsorship.

Working out of the San Francisco office and reporting to the Sr. Manager of Events and Field Marketing, you will partner closely with the rest of the marketing and sales teams to increase our brand awareness and event-driven lead generation capabilities across the globe. This position requires strong experience with B2B software event marketing. The ideal candidate will have a background in event planning, experience executing small- and larger-scale events and tradeshows, able to keep track of the budget assigned to these events, and stellar organizational skills to keep the events/tradeshows calendar up to date. If you’re interested, we’d love to chat! 

The General Manager position will be one of the most challenging and impactful roles at Alto as we scale from 2 markets to over 50 locations over the next 36 months. The General Manager will be responsible for growing the adoption of Alto among providers and patients, delivering excellent service, and building a profitable business. You will hire a world class team, work in tandem with sales, marketing, product and operations to guiding new market growth strategy, including the selection, sequencing and investment of therapeutic areas and to inform Alto’s broader expansion efforts.

We're looking for a Vice President & General Manager of Customer Retention to lead our subscriber retention and growth efforts, increasing the lifetime value of our customer base and creating higher customer engagement by developing and executing global programs. As VP & GM, Customer Retention you will lead a team focused on growing and optimizing our consumer and small business customer subscriber base. You will use your expertise in customer engagement and retention to drive Rocket Lawyer's retention strategy, employing a data-driven, strategic mind-set to rapidly develop plans, measure results, and iterate. This role requires strong cross functional leadership with product, design, operations and analytics teams in order to deliver orchestrated customer experiences that create value for our customers and extend paid subscriber lifetime value.