Analytics Services Manager

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Crossix is a health-focused technology company dedicated to advancing healthcare marketing with analytics and innovative planning, targeting, measurement, and optimization solutions. Positioned at the center of big data, innovative technology, and multichannel media, Crossix, a Veeva Company, provides our clients with insights to help make strategic business decisions and drive improved patient outcomes. Crossix knows that our employees are integral to our success, which is why we have created an inclusive culture where everyone can thrive. Along with competitive salaries and benefits, we invest in opportunities for career growth, and provide other perks, such as team outings, fitness allowances and professional development. Crossix is headquartered in New York with growing offices in Minsk, Belarus and Kiryat Ono, Israel. We are also a member of the Belarus Hi-Tech Park.

What You'll Do

  • Work with the team on data interpretation and lead the delivery of insights to clients.
  • Master and apply core analytics methodologies, processes and capabilities.
  • Quarterback of the internal team for your accounts to ensure a successful customer engagement.
  • Analytical thinking, storyboarding and insights interpretation.
  • Manage projects and analyses to ensure timely deliverables that meet client needs.
  • Responsible for navigating and re-prioritizing through obstacles.
  • Independent presence in on-sight client meeting. 
  • Effectively develop team members through coaching and timely actionable feedback (proven mentorship).
  • Build relationships with partners and clients; serve as a point person.
  • Understand and apply pharmaceutical marketing knowledge and experience.
  • Teach, train, mentor in project and client service best practices.
  • Support product development efforts through client services feedback loop.
  • Influence pharma marketers approach to multi-channel media planning, targeting, measurement, and optimizations. 

What You've Done

  • Excellent written and verbal communication skills
  • At least 5 years of successful client services experience
  • At least 5 years in an analytical role, preferably as a marketing analyst
  • Demonstrated experience managing projects and co-workers
  • Experience with pharma or healthcare marketing is beneficial
  • Experience in a marketing content agency or research consulting firm setting

Perks & Benefits

  • Flexible PTO
  • Allocations for continuous learning & development
  • Health & wellness programs

If this role and our exciting company culture seem appealing to you, please apply! We want to continue to grow our diverse team of hardworking and humble people who are passionate about their work. We hope that’s you!

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Location

Our headquarters is located in what's known as the "Tri-Valley" in the SF Bay Area. We are close to Dublin/Pleasanton BART & 580/680.

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