Sr. Strategy & Operations Manager

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About the Role
The Postmates Strategy & Planning is responsible for defining the strategic priorities for the business in partnership with the Postmates GM, and within the broader Uber Delivery organization. This team drives the strategy for Postmates in the US, carefully considering the growth and profitability of the business, the broader competitive landscape, and the different needs across markets.
This role requires equal parts intuition for business, analytical skills, the ability to communicate business performance and insights clearly to a broad stakeholder group.
What You'll Do

  • Set strategy: Work with the Head of S&P and Postmates GM to set the vision, strategy, and goals for the Postmates business, and define strategic priorities. You will work closely with and advise business leaders across the organization on topics ranging from specific analyses to annual strategic planning to multi-year visions.
  • Maintain accountability: Develop and coordinate the governance and accountability models; own and maintain metrics dashboards and reporting cadences, ensuring key leaders always have the right information in front of them to champion data-driven decisions; Prepare content for regular business reviews
  • Fact find: The team uses Uber's rich dataset and external data sources to improve our understanding of our customers and markets to find opportunities and risks that may have a significant impact on the business; be proactive about surfacing robust insights from this data, plus Support and Brand data, with clear recommendations for the team.
  • Org keeper: The team drives the vision for what the organizational structure should look like based on strategic priorities, ways of working, and headcount budgets, and ensures that the team has clear roles and responsibilities in order to ensure efficient decision making and accountability for results.
  • Lead projects: Be the glue that brings teams together to ensure critical initiatives reach our customers and team stakeholders. Be a hustling multi-tasker, driving cross-functional groups to decisions on strategically significant questions.
  • Build Relationships: Interface beyond the core Postmates team with other teams and functional areas (UE Strategic Operations and Strategy & Planning, Marketing [Brand, CRM, Performance], Business Development, People Operations, Legal, etc.) to leverage takeaways

Basic Qualifications

  • 4+ years of experience ideally in strategy, management consulting, investment banking, or confirmed experience in tech/startup or entrepreneurship

Preferred Qualifications

  • Experience with manipulation of large data sets (+SQL knowledge), with strong quantitative skills using Excel/Google Sheets
  • Experience with identifying, building, and improving operational processes
  • Data-driven problem solving abilities, with sound business judgment and a curiosity about turning data into useful insights that inform decisions
  • Strong stakeholder management skills, with experience working with cross-functional global teams.
  • Track record of driving strategic insights and tying strategy work to specific business goals; experience with competitive strategy a plus
  • Self-starter demeanor with project management skills - Able to self-serve, investigate, get the data required and convert it into meaningful insights and recommendations
  • Skilled communication and comfort sharing information formally or informally with senior audiences


Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
For New York, NY-based roles: The base salary range for this role is $119,000 per year - $132,500 per year. For San Francisco, CA-based roles: The base salary range for this role is $119,000 per year - $132,500 per year. For Santa Monica, CA-based roles: The base salary range for this role is $107,000 per year - $119,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

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Location

The SF Bay Area has been Uber’s HQ since day one. Today, it houses 3,500+ employees and almost every team has a presence here. We recently opened our new headquarters, adjacent to Chase Stadium. Uber's a hybrid work environment and employees target spending 50% of their time in the office.

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