Digital Designer

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About the job

Who we are

Voted one of the Top 100 Fastest Growing Companies in the Bay Area for 2020, Freedom’s mission is to empower everyday Americans to move forward towards a better financial future. The company was founded in 2002 by Brad Stroh and Andrew Housser on the belief that by staying committed to helping people, you can ensure better financial outcomes for both the customer and the business. This philosophy still guides the vision of our growing company, which has helped millions of people find solutions for their financial needs.

What began with two people in a spare bedroom has expanded to a vibrant business that employs over 2000 employees (known internally as “The Freedom Family”) in two locations: San Mateo, CA and Tempe, AZ. When you visit either of our offices, you’ll understand why our employees have voted us the Best Place to Work for the last several years. We believe that success is only achieved by doing what’s right for our customers, our employees, and our communities.

Freedom Financial Network holds itself to four core values: to care for everyone around us, act with integrity every time, collaborate with everybody we work with, and get better at what we do every day.

THE OPPORTUNITY:
This high-impact design position on the Growth Creative Team offers a talented digital designer the opportunity to
directly drive business growth while gaining experience in a range of advertising channels. This role is part designer,
part scientist, and part psychologist. You’ll focus each day on figuring out “what will get the user to engage with us?”
and collaborating with other members of the Acquisition team to share ideas and learnings. This role will report to
the Director of Growth Creative.
To succeed in this role, you need to be passionate about connecting with the end user using the power of design to
compel action that drives business goals. You embrace a broad range of design aesthetics and skills, yet your design
choices are driven by strategy and data, and mindful of the value of brand consistency.
You’re organized, and enjoy collaborating with team members to quickly and methodically iterate creative to drive
experiments so you can learn what drives success.
THE ROLE
● Be a visual storyteller who uses the power of design to convey benefits, delight the user, and compel actions that
move the business forward.
● Design high-quality, high-performing digital direct response creative across a range of acquisition channels
including email, Facebook ads, landing pages, display, native, and more.
● Stay on top of current digital design trends, identifying opportunities to test, sharing those opportunities with the
broader group, and leading discussion to develop creative hypotheses to feed further testing.
● Continually collaborate with acquisition marketing managers to understand business goals and challenges,
identify creative testing opportunities, and drive creative testing that helps them reach channel goals.
● Contribute to creative analysis, hypothesis development, and creative production based on performance data.
● Approach each design project informed by data, taking a methodological approach to learn what works and
applying learnings to future projects.
● Manage production of ad creative resizes and ensure assets are organized and accessible easily for all
stakeholders.
● Manage production of projects from inception to delivery, ensuring all creative produced is compliant to
regulatory requirements, brand guidelines, and established processes.
● Collaborate closely with senior members of the Growth Creative Team, providing production support as
necessary and making suggestions on how to improve the process.
● Dive deep into each channel we advertise in to understand targeting, user mindset, competitive landscape, best
practices, and design requirements and opportunities so you can create more effective, channel-appropriate
creative.
● Provide compelling partner campaign emails and digital ads that drive engagement with partners’ target
audiences.
● Actively participate in group discussions and brainstorming sessions, providing value and helping drive solutions.
REQUIREMENTS/CHARACTERISTICS
● At least 2 years of experience designing direct response digital ads, landing pages, and other digital acquisition
user experiences.
● Online portfolio showcasing direct response examples as well as other work that shows your range of experience
and skills.
● Bachelor's degree or higher.

● Proficiency in Adobe Creative Suite, MS Office Suite, Google Suite.
● Desire to get your hands dirty and learn as you go, as an immediate contributor to driving the business forward.
● Proactive about learning whatever insight it takes to inform your designs so they deliver better results.
● Strong written and verbal communication, presentation, and interpersonal skills.
● Familiarity with online marketing performance KPI and metrics and how to understand them.
● Strong project management and organizational skills, with the ability to multi-task and meet tight deadlines.
● Video production/editing skills, experience in print, HTML, HTML5 are all huge pluses.

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • SymfonyFrameworks
    • ExpoFrameworks
    • React NativeFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • DrupalCMS
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • MarketoLead Gen

Location

Enjoy our remote/hybrid opportunities or visit our San Mateo office that’s minutes away from any part of The Bay. The up and coming area is growing with exciting amenities and restaurants to explore and recharge.

An Insider's view of Achieve

How would you describe the company’s work-life balance?

It's important to be available when the team needs you to get the job done—that's what matters most. People have lives and responsibilities outside of work that matter to them. We work together as a team to connect in various ways and balance things out.

Andy

Senior Director Product Management

What projects are you most excited about?

We’ve recently been working on migrating our Angular applications to React. In this transition, we’ve had a lot of opportunities to learn about tools like Storybook for documenting components, NextJS for creating a more performant application, or how to build npm packages for sharing our components across applications.

Carrie

Software Engineer, Front End

What makes someone successful on your team?

If you are not curious. If you are not innovative. If you don't have a quick mind and cannot solve the problems, this is not the place for you. We are building the best tech–something you can be proud of. My team is developing something that didn't exist before and you own what you do.

Roman

Principal Engineer

What is your vision for the company?

40-50% of Americans are forgotten by financial services. They are scraping by – don't have the money for investment firms nor the desperation for payday loans. We are building better solutions, driven by technology to move these forgotten families forward.

Jeff

Managing Partner

What's something quirky about your company?

Freedom Financial is the biggest company that many have never heard of, but it is a proven business with tremendous potential. There is excellent opportunity here with a stable, healthy company that is having a lot of impact.

Shira

VP Product and Consumer Experience

What are Achieve Perks + Benefits

Achieve Benefits Overview

Achieve is committed to continually evolving our benefits and perks. We annually solicit feedback from the Achieve Family and consistently improve our offerings. In 2020 we enhanced our employee assistance program by adding Ginger, an emotional support app.

Culture
Volunteer in local community
In addition to our monetary support to local charities, members of the Freedom Family receive two days of paid time to volunteer at the charity of their choice.
Partners with nonprofits
Habitat For Humanity, Feed My Starving Children, Junior Achievement, Peninsula Family YMCA and many others.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Mandatory training courses are provided throughout the year.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Freedom Financial employees can contribute up to $2750 annually to their FSA.
Disability insurance
Disability insurance covers 50% of annual salary up to $5000 monthly maximum payout. There is a buy-up option which provides 60% of base monthly pay up to $10,000 per month.
Dental insurance
Our dental plan covers 100% of preventative care expenses, 80% of basic services and 50% of major services. We also offer 50% coverage of orthodontia up to $1,500.
Vision insurance
The vision benefits plan requires a $5 copay for annual eye exams with $150 allowance for glasses and contact lenses.
Health insurance
We have a variety of medical plans to choose from Aetna and Kaiser.
Life insurance
Life insurance is equal to 1 times an employee's annual salary up to $300,000.
Pet insurance
Our pet insurance policy covers up to 20%-50% of out of pocket expenses.
Wellness programs
On-site gym available to all employees including access to Peloton bikes.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Freedom Financial Network provides employees with a 401(k) matching plan managed by ADP. We match 50% of contributions up to $5,000 per year..
Performance bonus
Most positions qualify for a quarterly bonus. Staff joining mid-quarter will be eligible for a prorated bonus.
Child Care & Parental Leave
Generous parental leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Generous PTO
We offer a generous PTO programs to all teammates. Director roles and above qualify for unlimited PTO.
Paid volunteer time
Our employees receive 2 days per year of paid volunteer time.
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Available via WageWorkx.
Some meals provided
Monthly catered lunch provided.
Onsite office parking
We offer employees free on-site parking and free electric car charging stations.
Relocation assistance
Relocation assistance is provided on a case by case basis for qualifying roles.
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Our tuition reimbursement plan offers an annual max of $5250.
Lunch and learns
Promote from within
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Your total well-being requires more than just health insurance. Our comprehensive benefits give you everything you need to bring your best self every day. Whether that’s mind and body support, flexible remote and hybrid work, or saving for your future, we’re committed to caring for the whole person.

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