Product Design Manager
Location:  Vancouver BC or San Francisco, CA
At Productboard, we believe in making products that matter – products that not only solve real-world problems, but also delight the user. To help us with this mission, we’re looking for an experienced Product Design Manager to join our expanding Growth team.

As a Product Design Manager, you will lead and mentor a team of talented Product Designers, providing direction and guidance on their design and research work. You'll champion the design craft, and nurture a culture of data-informed decision-making and experimentation. You'll also look after your team’s career development and wellbeing.

You'll be part of a team helping our customers and prospects to understand and realize the value that Productboard offers – whether it's through improving product landing pages, a seamless onboarding experience, or by eliminating usability friction in the first moments in the app. You'll actively participate in identifying the most impactful opportunities for improvement through user research and analytics. You'll lead product design on acquisition, activation, and retention initiatives aimed at helping customers create habits of product excellence, and successfully grow Productboard adoption within their organizations.

This role is remote with a strong bias toward hours of overlap with CET. Your collaborators are currently located in Prague, CZ and Vancouver, BC
Learn more about our teams here: https://careers.productboard.com/ 

Let’s design products that matter, together.  

On a typical day, you will … 

• Lead a team of Product Designers, providing directional feedback on design solutions while fostering creative problem framing and ideation
• Define and promote best practices in the growth design process, and facilitate team ceremonies such as design critiques or stakeholder reviews
• Build partnerships with members of Product, Engineering, Marketing, and Analytics teams, and participate closely in the co-creation of a long-term vision and strategic roadmap for Growth
• Develop effective strategies and plans, and allocate resources for executing the vision
• Work closely with Design and Product leadership across the company to ensure a cohesive user experience across multiple customer journey touch-points
• Grow and develop your team, cultivating their skills and careers
• Collaborate daily with distributed teams in US and Europe

About you

• Proven track record of shipping impactful product enhancements and leading designers
• Experience in turning complex ideas and flows into user-centered, intuitive, and beautifully executed solutions that delight customers and move metrics
• Deep understanding of the product design process, with bias towards rapid experimentation
• Solid organization and planning skills, and a keen eye for detail
• Excellent communication, collaboration, and alliance-building skills
• Combine quantitative and qualitative data to form actionable insights
• Open to feedback and new ideas, personal improvement, always raising the bar
• 5+ years of Product Design experience, 2+ years managing designers

Bonus points for:

• Experience from a B2B SaaS organization with a mature product and design practice
• Knowledge of applied psychology; i.e. emotional and persuasive design principles
• Understanding of product management fundamentals
• UX writing and creative copywriting skills

About Productboard

Productboard is a customer-centric product management platform that helps organizations get the right products to market, faster. More than 5,400 companies, including Microsoft, Zoom, 1-800-Contacts, and UiPath, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap.

With offices in San Francisco, Vancouver, Dublin, Brno and Prague, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures. 

In January 2022, we closed our $125M Series D round, which put us into the Unicorn category of companies, with a valuation of $1.7B.

• Join at the golden startup age — established stability of a Unicorn with space for individual impact
• You’ll enjoy an exciting team atmosphere, building a whole new category of software
• You can help change the way that products are built all over the world
• We iterate quickly and decisions are fast. You’ll have a voice in what we do and see the impact of your work
• We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and new markets
• We are recognized as one of the hottest tech startups on the market today, named by Forbes magazine and Business Insider as one of the best startup employers to bet your career on and are regularly recognized for our company culture

About our culture

Imagine working in a place where everything matters — most importantly, you. At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where:

• People feel empowered, supported, and included
• Trust and transparency are built into the way we work
• Creativity, curiosity, and continuous improvement are encouraged and nurtured every day

Forming our company values was a group effort, with every employee allowed to contribute. From profit-sharing initiatives, like stock options, to open calendars and communication, we don’t waste time on politics or ego. We champion openness by sharing our goals, success, and failures. 

Join colleagues who love what they do and who are invested in their work environment and the future of the company. Help shape our company, culture, and product!

Check out our LinkedIn Life page, Instagram profile, and People of Productboard FB page or listen to our People of Productboard podcast for a real feel of what life is like at Productboard.

Equal Opportunity Employer Statement

We are an equal opportunity employer and champion equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. We do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other biascovered by appropriate law. All aspects of employment, including hiring, training, promotion, and terminations, are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities. Togetherness is one of our core values, and our Diversity Council helps to ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every person matters. We are committed to leading by example to drive societal change.

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