Director of Engineering, Consignor

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We’re seeking a Director of Engineering to lead teams building technology supporting consignors who sell their goods with The Real Real - and all of our employees who support them such as Luxury Managers, Sales, Business Development, and our retail stores!  In this role, you’ll use technology to create innovative and intuitive experiences across our website, mobile apps, backend services, and internal applications.  You’ll streamline consignor operations, and work with business stakeholders to accelerate our ever-growing volume.  You will be exposed to the latest technology, a data-driven culture, while surrounded by a friendly, helpful team. These technical challenges are at the core of The RealReal’s business and this leader will have a significant impact on the company’s development roadmap and business success.

What You Get To Do Every Day

  • Manage an organization with 3+ engineering managers and 20+ engineers
  • Hire world-class engineering talent.
  • Mentor and develop your engineers and engineering managers.
  • Lead the The Real Real’s technical strategy for consignors and employees who support them.
  • Work the your teams to prioritize and scope engineering investments
  • Lead the technical strategy for our Salesforce instance, partnering with business stakeholders to optimize and increase the value of the platform.
  • Partner with product, business, and operations stakeholders on roadmaps, timelines, and technical strategy.
  • Partner with senior engineering leadership to set standards and technical vision.
  • Occasionally travel to meet with employees, customers, and stakeholders. 

What You Bring To The Role

  • 10+ years of experience as an engineer or technologist
  • 5+ years of management experience
  • 2+ years managing engineering managers
  • Experience with Ruby or Elixir
  • Deep experience with Salesforce, which powers many consignor-related operations.
  • Strong understanding of web-app performance fundamentals and related dev tools
  • Strong understanding of distributed systems design
  • Strong database fundamentals and experience with MySQL or Postgresql
  • Bachelor of Computer Science degree or equivalent experience
  • Prior logistics experience, especially reverse logistics
  • Prior e-commerce experience
  • Strong understanding of web technologies: HTML5, Javascript, CSS/SASS, REST, JSON
  • Experience with iOS development
  • Experience with Elixir, Phoenix, Ruby
  • Prior experience with business development and sales teams.
  • Mastery of git and Github workflows

The RealReal is the world’s largest online marketplace for authenticated, consigned luxury goods. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have 150+ in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by hundreds of brands, from Gucci to Cartier, supporting the circular economy. We make consigning effortless with free in-home pickup, drop-off service and direct shipping for individual consignors and estates. At our stores in LA, NYC and San Francisco, customers can shop, consign, and meet with our experts. At our 10 Luxury Consignment Offices, four of which are in our retail stores, our expert staff provides free valuations. Founded in 2011 and listed publicly in 2019 (Nasdaq: REAL), we’re growing fast and fundamentally changing the way people buy and sell luxury — a multi-billion dollar industry. Build your career with us and enjoy 401K matching, health, dental and vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mother’s room, and flexible work hours!

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements. 

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Location

Our HQ has a beautiful waterfront view along the Embarcadero near plenty of restaurants, outdoor seating areas, and transportation hubs.

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