Lead Software Engineer

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Do you want to make an impact every day? Be surrounded by colleagues who are committed to helping each other grow, solve problems and drive business success? Work for a company that actually helps people by democratizing professional services? If so, we are looking for someone like you! 
You will lead an engineering team delivering business impacting projects. You will work with a cross functional team through the full software development lifecycle, from business requirements to production delivery. You will work collaboratively with other technical leaders to make decisions focused on performance, scalability, quality, customer value, and opportunity cost. You will drive the evolution of development processes and tools towards continuous delivery. You will also mentor other software developers. 
You will join an experienced technical team dedicated to creating and improving our people, product and processes. We are passionate about maintaining a positive, collaborative culture - one where everyone has an opportunity to grow, challenge themselves and make great things happen. 
What You Need to Succeed as a Lead Software Engineer at JustAnswer: 

You are: 

  • A clear, concise and candid communicator with the ability to promote open discussion.
  • Passionate about making an impact in product, business and technical innovation.
  • A champion for Test Driven Development and testable code. 
  • Able to design, code and deliver high performing, scalable applications.
  • Able to lead a high performing, distributed Agile team.
  • Driven to solve challenging problems

You understand:

  • Functional and object-oriented paradigms.
  • Modern distributed architectures.
  • Good development practices and their effect on productivity.
  • Team building and cross team collaboration.

You have: 

  • 5+ years of full-stack development using various programming languages.
  • Ideally, over 2 years of experience specifically with Microsoft web technologies (SQL, C#, and ASP.NET) or a similar stack
  • 2+ years leading development projects with at least 3 other developers.
  • Developed robust and scalable enterprise software applications.
  • Worked with cross functional teams (product, UX, analytics, business leaders).
  • Experience with high load websites, large datasets, and both functional and code complexity.
  • Proven analytical and software engineering skills with a creative problem-solving ability.
  • Presentation and documentation skills.
  • The ability to attend early morning remote meetings - because we are an internationally distributed team and communication is key to success.


What you will do at JustAnswer: 

  • Drive technical projects to completion in various areas of our system.
  • Promote effective Agile processes and coding practices.
  • Have creative ideas for continuously improving our processes and productivity.
  • Conduct design and code reviews and provide constructive feedback.
  • Work with stakeholders to balance business priorities with development time.
  • Produce and maintain engineering documentation.
  • Work with Technical Operations to ensure deliverables meet service level objectives for run times, monitorability and reliability.
  • Closely work with both onshore and offshore engineering and delivery teams.
  • International travel required approximately 2-4 weeks a year.

About us:  

JustAnswer is the best way to talk to doctors, lawyers, vets, mechanics and more in minutes—24/7. We connect customers with verified and vetted Experts to provide reliable answers at any hour and on any budget, democratizing professional services. Our mission is simple: we help people.  

Since 2003, JustAnswer has helped 10 million customers across 196 countries. JustAnswer is based in the Presidio and backed by Charles Schwab, Crosslink Capital and Glynn Capital Management. 

 

Our culture 

Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together with regular happy hours, team offsites and amazing holiday parties (think renting out an island, taking over an arcade and cruising around the Bay on a chartered yacht). Perks include catered lunches on Tuesdays and Thursdays, medical/dental/vision, 401K with matching and more. Best of all, you get to work at a hot company that’s (drum roll, please) profitable!  

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Location

38 Keyes Avenue, San Francisco, CA 94129

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