QA Engineer

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About Opendoor:

Are you intrigued by the thought of disrupting a trillion dollar industry through technology? At Opendoor, we’re on a mission to make it simple to buy and sell homes. The traditional process is broken, with an average home taking over 90 days to sell and costing thousands of dollars. We empower everyone with the freedom to move by making buying and selling a home stress-free and instant. We’ve built an exceptional team, seen strong growth, served over 85,000 customers and recently went public! The coming years present a tremendous opportunity for innovation as we explore new frontiers and scale nationwide.

About the Role:

You’ll work closely with our world-class product, design, and engineering teams to ensure high quality of all releases for our end users. You'll manually verify that new features work as expected, don't alter existing functionality unexpectedly, work across devices and on supported browsers, and find edge cases we haven't identified yet. Engineers today write their own automation, so although automation experience is not a job requirement, you’ll contribute to developing a scalable testing process by working with automated test output and suggesting areas where automation could improve efficiency and decrease manual effort.

Your responsibilities will include:

  • Create, update, prune and execute manual QA test cases, identifying and recording defects, bugs, and errors.
  • Work with product managers and developers to identify and improve product features and support the team in implementing those changes.
  • Work together with other Quality Assurance Engineers for testing and development of site functionality, ensuring high quality, including usability, throughout production.

We're looking for teammates who have:

  • Ability to create comprehensive test plans and test cases, define testing strategies, locating and solving difficult bugs and errors. Previous experience writing and executing test cases.
  • Experience testing both desktop and mobile web, across multiple browsers, platforms, and screen sizes. Day to day, you will be working primarily on the web with opendoor.com. 
  • Excellent communication skills—you must be able to document issues precisely and write clear steps to reproduce.
  • Meticulous attention to visual detail and user experience friction—many of the bugs we’re looking for are subtle visual imperfections or flow problems that affect user experience.
  • Champion of best practices in QA. High degree of ownership and team accountability.
  • Work experience interfacing with staging environments and sourcing test data where necessary
  • Good references from past colleagues.

Bonus Points:

  • Experience interpreting output of automated tests and working with CI/CD.
  • You’ll also sometimes work with test builds of the Opendoor mobile app on iOS and Android devices, so experience with on-device testing is a plus.

More About Us

Want to learn more about us and how we are revolutionizing the home buying and selling process? Learn more about us on our website, check out our profile on The Muse to learn more about our culture from our team members, or read our blog posts to hear about the work we are doing.

We Offer the Following Benefits and Perks:

- Full medical, dental, and vision with optional 70% coverage for dependents

- Flexible vacation policy

- Commuter Benefit stipend

- Generous parental leave

- Paid time off to volunteer

Please note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.

Opendoor values Openness

Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • PostgreSQLDatabases
    • SketchDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS

Location

San Francisco, CA

An Insider's view of Opendoor

What's the biggest problem your team is solving?

My team works with our sales and support operators. We manage our multiple telephony platforms, including our call center software. Last year, we replaced our old call center vendor solution with a new custom-built telephony platform. Building the unique features each team has been one of our central challenges for much of the past year.

Maggie

Sr. Software Engineer

How has your career grown since starting at the company?

I started at Opendoor as an intern, responsible for small improvements to our home valuation model’s accuracy. Now, I am one of the leaders on our team - I’m responsible for setting team vision, overseeing systems design for other IC’s, and leading P0 initiatives such as a pricing workflow overhaul that we launched after COVID-19.

Daniel

Software Engineer

How do you empower your team to be more creative?

Analytical problem solving requires creativity too. I always encourage my team to consider all the tradeoffs between different options - what if you need to solve the problem in 1 day? How about 6 months? How about unlimited compute resources? We often come up with more creative and better solutions when we intentionally consider all options.

Sherry

Data Science Manager

What are Opendoor Perks + Benefits

Culture
Volunteer in local community
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Professional Development
Lunch and learns

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