Senior Business Systems Analyst, Salesforce CRM at Credit Karma

| San Francisco
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Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), filing their taxes with Credit Karma Tax and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in San Francisco, Charlotte, Los Angeles, Leeds, London and soon Oakland.
The Financial Systems team plays a pivotal role in this mission by providing an infrastructure that will scale alongside our member and partner volume. Furthering our business by implementing and owning systems that enhance partner relationships while providing internal overhead to support Credit Karma members that ultimately drive our business. We are looking for a Senior Business Systems Analyst, Salesforce CRM for designing and delivering technology solutions that optimize and enable our Sales, Partner Operations, Business Development, Accounting and Revenue Operations Business processes. This person will streamline operationalize processes and provide insights to the senior leaders responsible for the various functions and departments.
*Banking services provided by MVB Bank, Inc., Member FDIC

What you'll do:

  • Maintain product catalog including creating products, bundles, options, price rules & approval workflows
  • Create & manage objects, fields, formulas, page layouts and record types
  • Implement workflow & validation rules as well as maintain user roles, security settings & profiles
  • Lead technical design, gathering requirements & scope of work, writing technical documents, develop innovative solutions, and communicate architecture and designs
  • Lead cross-functional teams to deliver business and technical requirements, business rules, concept & process maps, user flows, acceptance tests
  • Design and develop highly interactive and usable UI using VisualForce and HTML5
  • Apply best practices and design patterns of best of breed applications developed on the Salesforce.com platform

What we are looking for:

  • Bachelor’s in Computer Science or a related field
  • 7+ years of experience as Business Systems Analyst working with Sales, Revenue Operations and Management, and Accounting Functional areas
  • Minimum 5 years’ experience working with Salesforce.com,Sales Cloud & CPQ
  • Experience working with Data Loader, Demand Tools, APEX, VisualForce
  • Experience working with Salesforce.com application packaging, integration and deployment preferred
  • Salesforce Administrator and Sales Cloud certifications are a plus
  • Ability to lead an offshore Salesforce Developer to drive support and project related activities

Equal Employment Opportunity
 
Credit Karma is committed to a diverse and inclusive work environment. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth.
 
As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated. Credit Karma is also proud to be an Equal Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information, or any other protected characteristic. We prohibit discrimination of any kind and operate in compliance with the San Francisco Fair Chance Ordinance.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • Objective-CLanguages
    • TypescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • KubernetesFrameworks
    • KafkaFrameworks
    • GraphQLFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases

Location

Credit Karma San Francisco is located in the heart of the city, with a ton of great restaurants, shops and above a subway and bus stop!

What are Credit Karma Perks + Benefits

Credit Karma Benefits Overview

Health and Wellness
Our employees’ physical and mental well-being is important to us. We offer competitive benefits to make sure employees are taken care of inside and outside of the office. We offer medical, dental, vision, mental health and life insurance coverage. We also offer a 401(k) matching plan, paid time off, holidays (including your birthday), and generous paid bonding for all new parents within the first year of birth. In addition to gym subsidy, we offer yoga, meditation sessions and a spa to relax. And because the belief is that all employees should share in the success of Credit Karma, every one receives stock options.

Professional Development
Credit Karma is committed to learning and development programs for employees, both professionally and personally. We offer a generous annual stipend for continued education, training workshops, conference opportunities, etc. We also have mentorship, coaching for developing leaders and a people manager onboarding program. Our Internal mobility program is designed to help our employees take ownership of their career and make progress within Credit Karma.

Perks
The fun and relaxed office environment means a casual dress code, ping-pong breaks, arcade games, and regular company events, such as happy hours, field day, and sporting events. Employees never go hungry with a fully stocked kitchen, filled with breakfast foods, drinks, and endless snacks. There is even an onsite barista.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Sick Days
Perks & Discounts
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Mentorship program