Senior Sustaining Embedded Platform Engineer

| San Francisco
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At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works.

As a member of our sustaining team, you will focus on delivering high-quality fixes for regressions and customer issues with our products, liaising with our Product Management, Support, and Release Engineering teams to target the most important issues of the day. You identify and eliminate technical debt and code smells, allowing our bringup engineers to quickly release our newest platforms to customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed.


As a Sustaining Embedded Platform Engineer, you will:

  • Investigate and resolve product and platform defects. Write unit or integration tests to prevent issues from happening again.
  • Scope, design, and implement tools for improving the serviceability of Meraki platforms.
  • Leverage knowledge of customer needs to guide others in code reviews, design documents, and to generally provide context in decisions.
  • Integrate vendor board support packages and software development kits with our firmware and build system.
  • Port, debug, and characterize Linux device drivers.
  • Collaborate with other Platform/Sustaining Engineers across product teams to continually improve our firmware design, development, and deployment practices.


You are an ideal candidate if you:

  • Have 3+ years professional experience programming in C or C++.
  • Have strong systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing).
  • Have expert knowledge of embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloaders (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees.
  • Know common bus protocols like I2C, SPI, and MDIO.
  • Are comfortable using network protocol analyzers, logic analyzers, hardware debuggers, and source-level debuggers to troubleshoot problems at all layers of the stack.
  • Have experience reading schematics and data sheets.

Bonus points for:

  • Experience writing device drivers.
  • Upstreaming Linux patches.
  • Experience with Ethernet switch chips, crypto acceleration, or hardware offload engines
  • Experience with multi-threaded or parallel programming.
  • Knowledge of web technologies: databases, high-level languages (Ruby, JavaScript), frameworks (Rails, React), and architectural patterns.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. 

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Location

Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay.

What are Cisco Meraki Perks + Benefits

Cisco Meraki Benefits Overview

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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