Site Reliability Engineer

| San Francisco
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Ecommerce infrastructure on the internet is fragmented and broken. Bolt is a world-class buying experience available for all online businesses. We're building a future where retailers can eliminate the massive operational overhead and technical debt associated with online checkout and payments, and where customers can buy instantly and securely across the internet. To solve such a large problem, we've put together an incredible team and are selectively adding to it.

Play a mission-critical role in designing and building the infrastructure that powers all things reliability. We’re looking for someone with the experience, creativity, and passion for producing world-class technology. Companies and consumers alike will rely heavily on what you build, and you’ll have a ton of trust and responsibility. If challenges excite you, and you’re ready for a large one, let us know.

Check out our Engineering Blog!

Responsibilities

  • Spearhead major infrastructure, DevOps, reliability, and security initiatives
  • Oversee PCI compliance and coordinate quarterly audits
  • Build tools for automation, deployment, monitoring and operations
  • Defend and maintain Bolt's infrastructure from internal and external threats
  • Build tools to deploy and operate applications
  • Troubleshoot issues across the entire stack, from network and OS to applications
  • Set strategic direction for infrastructure and operations

Requirements

  • 4+ years of relevant professional experience
  • Independent and self-driven
  • Experience with operations, maintenance, site reliability engineering, and security
  • Experience in operating and maintaining AWS Infrastructure Experience with Terraform, BASH, Docker, Jenkins, and Kubernetes
  • Experience with Linux at scale
  • Experience with highly secure systems Advanced knowledge of TCP/IP, web application security, and HTTP/HTTPS
  • Ability to operate in a startup environment and execute in the presence of ambiguity and change
  • Willing to do security compliance (PCI-DSS, Auditing)

Nice-to-Have

  • Experience with EKS.
  • Experience with PCI compliance
  • Experience with modern container systems (Docker, Vagrant, etc.)
  • Strong scripting (BASH, SH), Go and Python skills
  • Experience in scaling technical infrastructures
  • Experience in defending corporations against malware, phishing, and other forms of exploits
  • Experience in payments or financial services
  • Additionally, experience with some of the following is helpful: AWS, EC2, ELB, Docker, Nomad, Consul, RDS, cluster management, scheduler, Mesos, Kubernetes, Google Cloud, CDN, SSH, Postgres, MySQL, Redis

Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you have a disability or special need that requires accommodation, please let us know.


Check out our Engineering Blog!

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Technology we use

  • Engineering
    • GolangLanguages
    • AWSLanguages
    • KubernetesLanguages
    • TerraformLanguages
    • ReactLibraries
    • PostgreSQLDatabases

Location

We're located in the heart of the SOMA with a quick walk to Union Square and awesome city views.

An Insider's view of Bolt

What are some social events your company does?

We host a variety of events, ranging from game nights to cross-team hot wing challenges to in-office volunteering events. While remote, we’ve done a lot of trivia, Netflix parties (Groundhog Day, anyone?), poker tournaments for charity, and employee-led cooking/cocktail making classes. We try to have fun inclusive events for everyone at Bolt.

Julie Wu

Experience Lead

What's the biggest problem your team is solving?

Currently, the app infra team is working on how we scale Bolt engineering. This is not just how we handle more load, but also how we make sure our engineering team scales. We are thinking about the next-generation infrastructure for Bolt. Making sure a team can build robust yet quickly extensible code is our big focus.

Roopak Venkatakrishnan

Engineering Manager

How has your career grown since starting at the company?

At Bolt, we believe learning is a priority for every individual and the business as a whole. We support Bolters' development by providing them access to a formalized mentorship program, stipends for external training and education, manage development, career planning guides, DEI training, and other internal programs (just to name a few).

Torie Runzel

Head of People

What unique initiatives do you have that encourage innovation?

We have several pod structures in the company including a Go To Market and Product pod where different Customer team representatives work with Product managers to provide feedback during the product development life cycle. The pods are really important to ensure that there is an iterative cycle between the market, real customer needs & the company.

Tina Fan

Chief Customer Officer

What are Bolt Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
https://app.strivebenefits.com/bolt-financial
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Bolt provides a child care FSA option.
Generous Parental Leave
Flexible Work Schedule
Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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