Who We Are
Cardless is a fintech startup. Our mission is to make consumer credit more accessible, useful, and engaging, and we do that by partnering with brands to help them launch financial products.
We've begun with a focus on co-branded credit cards. We've launched cards with the Cleveland Cavaliers , Manchester United , the Boston Celtics (click here to see a full list of all our cards); and we have more brands on the way! Our cards are digital-first, consumer-friendly, and tailored to both brands & fans with delightful discounts & rewards.
Read more about our business, our product, and what it's like to work at Cardless in these blog posts from our team and industry experts:• How to make a credit card by Michael Spelfogel (Founder & President)• Designing for dignity & joy by Scott Kazmierowicz (Founder & CEO)• What it's like to celebrate a new card launch with Cardless by Zach Honig (Content & Loyalty)• Here's how fintech could disrupt credit card rewards by View from the Wing• Forget free flights, this card could make you an NBA benchwarmer by Bloomberg
We're headquartered in San Francisco, but we're building a remote-friendly team across the continental US. We were founded in 2019, and we last raised a $40M Series B in 2021. Our investors include top VCs like Activant, Accomplice, and Greycroft; founders from successful startups like Plaid, SeatGeek, and FiveStars; and executives from major sports teams like the Boston Celtics and Phoenix Suns.
The Role
Cardless is seeking a Legal Operations Lead to join our fast-growing Legal/Compliance team working on building custom credit card programs for brands. As a Legal Operations Lead, you will be responsible for supporting the Chief Legal Officer and others within the Department in carrying out the day-to-day operations and ad hoc projects for the Legal/Compliance Department that are needed to sustain a robust legal and compliance program focused on consumer lending.
The Responsibilities

• Manage legal/compliance cross-functional projects and programs
• Coordinate, maintain and serve as company point of legal/compliance contact for all contract-related matters for partnership agreements, NDAs, third party agreements, vendor contracts, etc.
• Identify operational inefficiencies within the Legal and Compliance functions and create and execute improvement opportunities
• Improve and maintain Legal and Compliance Notion page and create tools for internal stakeholders employees to self-serve legal and compliance issues and questions
• Serve as Cardless' primary administrator for Legal and Compliance technology solutions including contract management, billing platforms, Notion, e-discovery management and deploying system integrations with company-wide technology
• Provide daily support to Chief Legal Officer
• Take on administrative duties for legal/compliance departments including helping facilitate goal setting, performance evaluations, team building, scheduling etc.

The Requirements

• Minimum 5 years relevant experience in a legal setting, ideally an in-house legal or compliance department of a high-growth tech company
• Superior organizational and project/program management and execution skills
• Excellent written and verbal communication skillsProven ability to build, implement and scale legal and compliance operational programs, policies and procedures
• Tech-savvy and readily familiar with Microsoft

Location
We're headquartered in San Francisco, CA, with a beautiful office in the Mission District (near Dolores Park). We welcome employees who want to work from this office; we offer additional benefits to those who do (see below), and relocation assistance to those who'd like to.
We are hiring remotely across the continental US for most roles. We work hard to create a first-class, remote-friendly environment, with an additional benefit for remote employees, too (see below).
We regularly bring our team together for offsites & trips, about every 2 months, both for fun and for work. We cover all travel & lodging in these cases.
A condition of employment at Cardless is being fully vaccinated and boosted against COVID prior to beginning your employment. We'll ask you to send us a copy of your vaccination card in advance of your first day.
Benefits & perks
For all employees, we offer:
Highly competitive salaries, significant equity, and a 401(k) plan
Top-of-the-line healthcare (medical, vision, and dental), with 100% primary coverage and 75% dependent coverage for medical
Unlimited paid time off, with a minimum of 15 days off per year
👶 Parental leave for birthing and non-birthing parents
Amazing team trips & offsites (e.g. rock climbing in Utah, watching a Cavs game in a suite, and staying in an Italian villa in Carmel Valley)
Access to amazing advisors & investors, like Gil Shklarski (Flatiron Health CTO), Dorothy Kilroy (Airbnb & Marqeta exec), and Frank Mastrangelo (Bancorp founder)
For in-office employees:
Catered lunch at the office every day, plus plenty of snacks & drinks
$250/month commuter assistance for public transit or our parking garage
For remote employees:
$500 remote setup stipend to help you do your best work
Our Values
We believe that the best companies are the ones that successfully align their vision and values, that match their decision making processes, hiring criteria, and overall operating principles to the change they're striving to make. We're willing to spend significant time and resources to be above average at the following things, because we believe that will lead to long term success.
- Be curious and be the solution. We work in a complex space. In order to be successful, we must think globally and collaborate cross-functionally. We ask thoughtful questions without judgment and propose comprehensive solutions that address the full picture. We are all owners at Cardless - mindful and empowered.
- Start with the customer. Our customers are our priority. Our care for them drives our actions. The first question we always ask is: how will this impact the customer? We make every decision, no matter how big or small, with the customer top of mind.
- Move fast and build things. We are a startup in a highly regulated space, so we must execute with both speed and precision. We achieve this through deliberate focus, methodical preparation, and disciplined execution. We build, learn, improve, and repeat.
- A place to do your best work. We are a team, and we achieve more together than apart. At Cardless, we want to see each other succeed: we take as much pride in each other's work as our own. We celebrate and seek out diversity of experience, thought, and background in order to accelerate both individual and company growth. We're hungry, we're passionate, and we're inspired to achieve great things together.
Compensation
This role has an annual starting salary range of $120,000 - $170,000 + equity + benefits (see above). Actual compensation is influenced by a wide array of factors including but not limited to skills, experience, and specific work location.