Business Systems Analyst (Technical)

| San Francisco
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Cisco Meraki is searching for a Business Systems Analyst - Technical to join our Operations team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?

The Business Systems Analyst (BSA) acts as a liaison between Engineering and Operations functions to help build solutions needed to scale and support our teams. You will be responsible for translating business requirements into technical designs and tasks, as well as, working on projects to deliver technical solutions for our development team and systems.

  • Responsible for understanding business requirements, creating/grooming user stories, and partnering with the Development team to deliver a solution and a plan for projects & enhancements
  • Work closely with business partners to understand business processes, goals, and gaps
  • Ability to design technology solutions while understanding the impacts of upstream/downstream systems
  • Translate business requirements and processes into system solutions.
  • Able to write clean and crisp technical design documents
  • Clearly explain a relevant technical solution to all stakeholders (technical and non-technical alike), including how it is deployed and where it fits in the overall system strategy
Minimum Qualifications:
  • Bachelor’s degree in management information systems, computer science, or related field
  • 4+ years of experience as a Business Systems Analyst (Technical Systems)
  • Technology stack experience Salesforce, ERP systems, and middleware (minimum of 2 required)
  • Experience in various methodologies for planning and executing application development and support

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Location

Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay.

What are Cisco Meraki Perks + Benefits

Cisco Meraki Benefits Overview

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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