Security Operations and Incident Response Manager

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The Security Operations and Incident Response Manager is responsible for assisting in building a best-in-class program to monitor and respond to security events. You’ll be in charge of building out the tooling, alerting, tuning; ensuring the right data is being logged; and hiring and training analysts to provide eyes on glass and the senior incident response team who can help manage and resolve all levels of events. This person will also be part of the Security Leadership team, and will be involved in helping to lead and mature the security program.

We’re Redis Labs, the home of the open source Redis database platform and commercial provider of Redis Enterprise. A recognized leader in NoSQL in-memory databases with more than 7,400 enterprise customers around the world, we’re growing fast—we’ve raised more than $246 million in funding and are growing our staff across our offices in Mountain View, Calif.; Austin, Texas; London; and Tel Aviv. In the past year alone, Redis Labs has been named to Deloitte’s Technology Fast 500 EMEA, earned a spot on Dun & Bradstreet’s 10 Best Startups to Work for in Israel, and been ranked one of the healthiest employers in the Bay Area.


Responsibilities:

  • Serve as the leader of SOC/IR focused on building and maintaining systems that allow us to operate securely at scale by collecting, analyzing, and alerting on anomalous activity
  • Monitoring for suspicious activity, investigating, and responding appropriately while identifying security weaknesses and ensuring reasonable resolution timelines
  • Think strategically about security improvements and help oversee delivery
  • Build relationships with other teams to influence positive security change
  • Support and empower ownership within the teams of the full lifecycle, quality, and provability of our security controls from creation to operation
  • Drive innovation across our security stack
  • Regularly evaluate our environment, capabilities, and processes through table-top and real-world testing
  • Bring all our security relevant data together to allow for full situational awareness


  • This is a hands-on role with the ability to build a team over time
  • Strong project management experience
  • Proven track record of leading Detection and Response (D&R), CSIRT, Vulnerability Management, Security Engineering, or Red Teaming teams 
  • Working understanding of NIST CSF and demonstrated background using the MITRE ATT&CK framework for testing control efficacy
  • 10+ years of experience in security, with 5 or more of those years spent in management roles
  • Experience working at scale in a rapidly growing environment with an "automate all the things" approach
  • A mix of cloud security and on-premise infrastructure security (we're both a cloud provider and a user of cloud services)
  • Ability to think creatively to build teams and capabilities that other organizations only dream of 
  • Strong ability to get key points across via text in the form of design docs, emails, Slack, etc. Writing things down is key for us!
  • Comfort in a multiple operating system environment. Android, iOS, Linux, MacOS, and Windows all live here

As an equal opportunity employer, Redis Labs Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. Please view the ‘EEO is the Law’ poster.

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Location

Our office is located in a suburban neighborhood, but Downtown Mountain View and plenty of great eats are a five-minute drive away!

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