The Sr. System Administrator will be responsible for the design, development and ongoing support of Sage Intacct's corporate IT infrastructure. He/she will work across multiple lines of business to implement and maintain secure and scalable infrastructure solutions while delivering excellent customer service and teamwork.

Responsibilities:

• 24/7 support of critical corporate infrastructure, (phones, network, email).
• Provision, install, configure and maintain on-premise, cloud and virtual server environments, (Windows, O365, Azure AD/AWS).
• Management of Automation scripts (PowerShell, Bash)
• Manage security, anti-virus and critical patch/update process across server environments.
• Manage corporate VOIP Genesys CCAS system and related customer support call routing.
• Assist with back end automation for IT Operations processes.
• Manage incoming service requests and troubleshoot both client and server issues.
• Assist with IT infrastructure related activities and projects related to corporate office moves, builds, etc.

Requirements:

• 5+ years of IT System Administration of server and desktop support experience in an enterprise level, globally distributed environment with 1000+ users.
• Advanced knowledge of Microsoft client and server products, (MS Office, Windows 10, Server.
• Advanced Windows command line scripting and PowerShell, Batch experience.
• 2+ years of Mac OS X support experience in an enterprise environment.
• Extensive experience supporting Microsoft Active Directory (group memberships, shared drives access, group policies, etc.)
• Experience managing virtual environments, preferably VMWare vSphere.
• Strong knowledge of NetApp ONTAP operating system, file system and backups.
• Working Knowledge/Hands on Experience with LAN/WAN networking, DHCP, DNS, NPS, RADIUS
• Experience managing/deploying VOIP phone systems and call center routing.
• Excellent communication skills, both written and verbal, with demonstrated ability to convey technical matters to a non-technical audience required.
• SCRUM or Agile project team member experience a plus. Ability to work under strict timelines and execute with quality.
• Proven analytical, planning, problem-solving and decision-making skills.