Data Scientist, Product

The Moveworks Data Science and Engineering team is looking for an experienced and accomplished senior product data scientist who will help us solve complex analytical problems across our various product areas to increase customer engagement and drive more innovation in the product. 

As we scale globally, there’s plenty of space for you to grow with us. You’ll be part of a team that thinks in terms of We, not I.  Together, we're focused on simplifying the lives of 1 billion knowledge workers by giving them an effortless, magical way to resolve their issues, powered by AI.

Who we are:

Moveworks is revolutionizing how companies support their employees — with the first AI platform that makes getting help at work, both instant and effortless. 

Included on the prestigious Forbes AI 50 list and named a leader in The Forrester New Wave, Moveworks uses advanced machine learning to resolve employees’ requests, whether they need IT support, HR help, or policy information. We’ve built an AI company that puts people first, which is why both Inc. and the San Francisco Business Times recognized Moveworks as one of the Best Workplaces of 2021. 

This is a unique chance to join the team as a key player in our growth strategy. If that sounds like fun, we can’t wait to start this journey together!

What you will do:

• Be a strategic partner for product, design, and customer success teams
• Through analytics, identify product improvement opportunities to drive additional value and engagement for Moveworks customers
• Lead the creation of metrics to track product / launch performance and proactively communicate findings to help business partners focus on key decisions 
• Collaborate with data and analytics engineers to build scalable data pipelines and clean datasets to support key business metrics
• Focus on improving data quality and anomaly detection to increase trust in data
• Develop high impact data artifacts including dashboards, reports, and analytical tools to scale product analysis that leads to higher product impact 
• Facilitate information self-service to business users through custom analytical tools
• Deliver effective presentations of findings and recommendations to multiple levels of stakeholders

Who you are:

• You are an experienced and accomplished data scientist with 5+ years of work experience and a solid track record in the product analysis field using advanced analytical concepts and statistical methods including forecasting, prediction, recommendation, and ranking
• You understand the importance of identifying and pursuing the most impactful analysis opportunities and you seek to maximize your own impact
• You have expertise in SQL, programming skills (e.g. Python), visualization, data modeling, ETL, and the data warehousing concepts
• You have familiarity with AWS, JSON, Github, Jupyter Notebooks
• You are enthusiastic about innovating in a fast-paced data science team
• You are comfortable with ambiguity and able to thrive with minimal oversight and process
• You are an effective communicator, you pay attention to the finer details, and you empathize with customers and stakeholder and build meaningful relationships
• You are curious and bring genuine excitement to learn new subject areas and are comfortable to be scrappy as and when needed
• You don’t allow perfect to become the enemy of the good