Product Designer (Growth), Marketplace at Wish
Wish is a mobile e-commerce platform that flips traditional shopping on its head. We connect hundreds of millions of people with the widest selection of delightful, surprising, and—most importantly—affordable products delivered directly to their doors. Each day on Wish, millions of customers in more than 160 countries around the world discover new products. For our over 1 million merchant partners, anyone with a good idea and a mobile phone can instantly tap into a global market.
We're fueled by creating unique products and experiences that give people access to a new type of commerce, where all are welcome. If you’ve been searching for a supportive environment to chase your curiosity and use data to investigate the questions that matter most to you, this is the place.Job Description
We’re looking for a results-driven growth designer to help us connect 1 million merchants to 100 million global users. The ideal candidate is an expert in growth methodologies who can own and grow the merchant funnel from awareness and acquisition to retention, lead by example, inspiring the next generation of digital product designers along the way.Qualifications
3+ years of relevant growth design experience or working on two-sided marketplaces
The ability to ideate products from scratch and improve features within a user-centered design process.
Familiarity working cross functionally with Designers, Researchers, Data Scientists, Engineers, Content Strategists and Product Managers.
A Bachelor's degree in Design, Human-Computer Interaction, Computer Science, or equivalent practical experience.
A portfolio highlighting professional projects that demonstrate proficiency in building and optimizing digital products for revenue and user growth.
This isn’t your first rodeo and you enjoy taking a hypothesis-driven approach to test your assumptions by conducting meaningful experiments.
You take it even one step further, to measure the success of your outcomes by A/B testing conversion rates, funnel drop-offs, active engagement, revenue increase and more.
Humanize data by stitching disparate data points together to form a structured user narrative.
Explore new opportunities to expand our product by thinking outside the proverbial box. You understand that growth is designed, not hacked.
Analytics software is as much a part of your toolkit as design software
Your intellectual curiosity is foundational to your design process. You love learning about the business and product strategy to help you ideate new and exciting growth opportunities.
Brainstorming and coming up with ideas is in your DNA. Better yet, collaborating with cross-functional partners to brainstorm new experiment ideas is what really makes you thrive.
You're completely comfortable with failed experiments. You know that you're willing to be proven wrong on your ideas, but as long as you're learning and iterating, you'll always be winning and moving towards success.
Ambiguity is a welcomed situation for you, since you know you have the curiosity and data-driven mindset to add clarity to the problems you're solving.
Demonstrate what great craftsmanship and execution can look like. Your work is a paragon of excellence that galvanizes other designers.
Mentor and influence the next generation of designers. You are fully invested in their growth and take pride in watching them excel.
Run experiments, collate results, and conduct share-outs to help the rest of the team make informed design decisions
A true user advocate.
Optimize the user experience all the way from conversion and onboarding to long-term engagement and retention.
Ensure that Wish users are prioritized during every phase of the design process in order to fulfill our mission of making affordable shopping accessible for everyone.
Communicate the user experience with wireframes, flow diagrams, storyboards, mockups, or high fidelity prototypes.
A tight-knit community whose culture is chill, fun, and inclusive. We recognize that auto layout, the 8-pixel grid, and emojis are our friends, and use each of these regularly. Our virtual team bonding events include watching movies together, playing Telephone Pictionary, and a cocktail mixing workshop.
As a team of remote research-based designers, we leverage experiment results and insights to release new features and products that provide economic empowerment for 100 million users worldwide, and each designer has the opportunity to lead individual projects from ideation through execution.
Wish values diversity and is committed to creating an inclusive work environment. We provide equal employment opportunity for all applicants and employees. We do not discriminate based on any legally-protected class or characteristic. Employment decisions are made based on qualifications, merit, and business needs. If you need assistance or accommodation due to a disability, please let your recruiter know. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.