Product Manager, Payments

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Who we are:

MasterClass is transforming online education by enabling anyone in the world to learn from the very best.  We are deconstructing what makes an actor able to cry on demand, how an athlete defies gravity, and what it takes to write a bestseller.  Our online learning content is available to students anywhere anytime, which supports our mission to ignite the greatness in others.

We are a quickly growing VC-funded startup based in San Francisco, with additional offices in Los Angeles.  We have created online classes taught by famous masters— Gordon Ramsay, Serena Williams, Neil deGrasse Tyson, Sara Blakely, David Sedaris, Bobbi Brown, Timbaland, Anna Wintour and many more to come.

Since launching in 2015, we have been growing our team. Apply now to find out more about what we are doing behind the scenes.


What we are looking for:


  • Track record of working on payment flows + subscription lifecycle across consumer and/or enterprise business lines
  • Obsessive around moving critical business metrics
  • Consistent track record of making great decisions after weighing all the factors that must be considered (experience, brand, business impact, technical impact, etc.) 
  • Ability to analyze user data and extract business requirements from multiple stakeholders and transform them into usable and elegant product specifications
  • Strong technical background in product development and/or software development


Responsibilities of the role:

  • Own all things payments and subscriptions across our consumer and enterprise business lines.
  • Develop and maintain a payments product roadmap and strategy in collaboration with finance, support, engineering, design, marketing, operations, & analytics
  • Write detailed user stories, identify edge cases, and work with the engineering team to roll out features in an agile, continuous deployment environment


Requirements:

  • Domain expertise in payments and payments infrastructure
  • 4+ years of previous experience in product management, software development, or growth product management
  • Experience working on consumer-facing products
  • Bachelor’s degree (degrees in engineering / CS is a major plus)
  • Work full-time in our San Francisco office 
  • Knowledge and passion for education, online experiences, and brand growth


At MasterClass, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. In addition, MasterClass will provide reasonable accommodations for qualified individuals with disabilities.  If you have a disability or special need, we would like to know how we can better accommodate you. 


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Location

MasterClass is located in the SOMA district of San Francsico. We are located between 3rd and 4th street with tons of public transportation nearby.

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