Product Manager - Trust & Safety
Who We Are
At Verkada, we’re building the operating system for the physical world.
We started in 2016 with video security cameras and an intuitive cloud-based platform. In just six years, we've expanded to include five additional product lines (access control, environmental sensors and alarms, as well as visitor and mailroom management). Designed with simplicity and scalability in mind, our products give organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.
Recently valued at $3.2 billion with more than $360M in funding raised to date, Verkada has expanded rapidly with nine offices across three continents (San Mateo, Austin, Salt Lake City, Phoenix, Tampa, London, Sydney, Taipei City and Krakow), 1,400+ full-time employees and 15,000+ customers across 73 countries, including 100+ companies in the Fortune 500.
This is just the beginning. Our teams are energized by the complex challenges we face and the innovative platform we are building to make our schools, hospitals, businesses and communities safer.
Responsibilities:
- To found and scale Verkada’s Trust & Safety Team.
- As the Product Manager responsible for Trust and Safety at Verkada, your mission is to increase the trust that users and partners have in Verkada’s products by ensuring technical safety and user privacy in the product experience.
- You will have front line responsibility to build new product functionality, set industry leading policy standards, design large scale enforcement systems, and establish escalation management and risk mitigation solutions for existing and newly emerging abuse trends.
- The role will report to Verkada’s senior product leadership and work closely with the legal team and executive leadership.
- You will cover a broad range of Trust & Safety relevant activities from technical operations, data science, data access, engineering support systems, user education and customer support.
Requirements:
- Minimum of 3 years of experience in a business oriented function.
- Undergraduate degree in Computer Science, Electrical Engineering, or similar quantitative field. MS, PhD, or MBA optional.
- Strong technical understanding, ability to establish credibility with engineers and customers alike.
- Willingness to roll up your sleeves and dig into data.
- Ability to communicate effectively with technical and non-technical cross-functional teams.
- Experience delivering best-in-class safe and secure product experiences is a bonus.