Product Manager - Trust & Safety

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Who We Are


At Verkada, we’re building the operating system for the physical world.


We started in 2016 with video security cameras and an intuitive cloud-based platform. In just six years, we've expanded to include five additional product lines (access control, environmental sensors and alarms, as well as visitor and mailroom management). Designed with simplicity and scalability in mind, our products give organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies. 


Recently valued at $3.2 billion with more than $360M in funding raised to date, Verkada has expanded rapidly with nine offices across three continents (San Mateo, Austin, Salt Lake City, Phoenix, Tampa, London, Sydney, Taipei City and Krakow), 1,400+ full-time employees and 15,000+ customers across 73 countries, including 100+ companies in the Fortune 500.


This is just the beginning. Our teams are energized by the complex challenges we face and the innovative platform we are building to make our schools, hospitals, businesses and communities safer.




Responsibilities:

  • To found and scale Verkada’s Trust & Safety Team. 
  • As the Product Manager responsible for Trust and Safety at Verkada, your mission is to increase the trust that users and partners have in Verkada’s products by ensuring technical safety and user privacy in the product experience.
  • You will have front line responsibility to build new product functionality, set industry leading policy standards, design large scale enforcement systems, and establish escalation management and risk mitigation solutions for existing and newly emerging abuse trends. 
  • The role will report to Verkada’s senior product leadership and work closely with the legal team and executive leadership.
  • You will cover a broad range of Trust & Safety relevant activities from technical operations, data science, data access, engineering support systems, user education and customer support.

Requirements:

  • Minimum of 3 years of experience in a business oriented function.
  • Undergraduate degree in Computer Science, Electrical Engineering, or similar quantitative field. MS, PhD, or MBA optional.
  • Strong technical understanding, ability to establish credibility with engineers and customers alike.
  • Willingness to roll up your sleeves and dig into data.
  • Ability to communicate effectively with technical and non-technical cross-functional teams.
  • Experience delivering best-in-class safe and secure product experiences is a bonus.
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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • CaffeFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases

Location

406 E. 3rd Ave, San Mateo, CA 94401

An Insider's view of Verkada Inc

How does the company support your career growth?

Verkada is a company with a lot of opportunity and challenges waiting to be tackled. It really is a place where you get to "create your own destiny" while being a part of something great.

Kris Gonzalez

Lead Technical Recruiter

What are Verkada Inc Perks + Benefits

Verkada Inc Benefits Overview

As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer flexible PTO, catered lunch and dinner every day, commuter benefits, comprehensive medical, dental, and vision coverage, wellness benefits, paid parental leave, fun celebrations, and more!

Culture
Volunteer in local community
Partners with nonprofits
Throughout the year we partner with different nonprofits and use our proceeds from internal fundraisers to support their causes.
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Diversity
Documented equal pay policy
Mandated unconscious bias training
Twice a year we hold a mandatory unconscious bias training for all employees to strengthen our culture and reaffirm our commitment to diversity.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
We offer three different ERGs and will continue to add more as we the company continues to grow.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend

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