Product Manager

| San Francisco

Postmates runs one of the largest real-time delivery fleets in the country. Building a software platform that is reliable, scalable, and agile under demanding product needs is a serious technical challenge. Postmates isn’t just another ad platform or mobile app for delivering static user-generated content -- we have real customers paying real money for a real service, all in minutes. 

As a Product Manager, you will be responsible for building and optimizing products for our customers, which include buyers, sellers, Postmates, developers and internal teams. We love learning, and we expect that you will learn new things--and teach new things to the people around you--as we build out the Postmates platform together.

You will:

  • Drive product vision and direction for your product(s) and help shape the future of the industry as the company grows
  • Collaborate with business leaders to make large-scale decisions that impact tens of thousands of Postmates, tens of thousands of partners, and the millions of customers they serve
  • Drive new feature development from start to finish by working with a cross-functional team of engineering, design, operations, and marketing
  • Establish, track, and measure success metrics after launch and consistently utilize behavior data in making key product decisions
  • Synthesize feedback from internal stakeholders, app users, and market research to optimize the user experience 
  • Deliver results by setting goals, priorities, and processes that align PMs and engineers across your team and the organization

You have:

  • Three to six years of experience building and delivering highly successful products
  • Technical know-how—you have a solid understanding of how software is made and how it works
  • Leadership—you can motivate your teammates to create amazing products and processes. You’re great at making tough decisions in a sea of ambiguity and keeping everyone on track
  • Superb communication—you have excellent written and verbal communication skills. You make complex ideas understandable and craft specs that are easy for multiple audiences to consume
  • The ability to apply your skills and experience to company objectives so that you can resolve complex issues in creative and effective ways
  • Experience working on complex issues where analysis of situation or data requires an in-depth evaluation of variable factors
  • The ability to exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results

Even better:

  • A Master’s degree (or higher) in a technical or quantitative field
  • A software engineering background
  • Design experience
  • Experience with analytical tools -- SQL, Python, etc
  • Experience in on-demand, commerce, or restaurant industry

Benefits:

  • Competitive salary and generous stock option plan 
  • Medical, dental and vision insurance
  • Whatever computer, monitor, standing desk, keyboard mouse you need
  • Impact-first work environment (no politics, no pandering)
  • Huge company vision (we need you to build the future, not just maintain the status quo)
  • Contribute to open source projects (full support to release and contribute to projects)
  • Incredible office in San Francisco close to mass transit

A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
 
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
 
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
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    • KotlinLanguages
    • PythonLanguages
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    • FluxLibraries
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    • ReduxLibraries
    • PyTorchLibraries
    • Scikit-LearnLibraries
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    • VaultLibraries
    • DjangoFrameworks
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    • TerraformFrameworks
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    • DruidDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM

Location

Our office is just steps away from where all the tech, artistic, and cultural happenings are, including SF MOMA, Moscone Center, and so much more.

An Insider's view of Postmates

What's something quirky about your company?

We take a humanistic approach when designing our employee event programming to show the similarities that exist between cultures. We strive to build a community with a shared ethos of caring for our world and conceptualizing ways in which we can contribute to the betterment of it.

Suzette

Engagement & Culture Events Coordinator

How does the company support your career growth?

I once read that “growth and comfort don’t coexist” and Postmates lives by it. From day one at Postmates, I felt challenged and have been given projects that impact the business. I’ve had to flex technical muscles that I have never used and it’s exciting because I’m developing into a more well-rounded engineer which only enhances my career growth.

Juan

Software Engineer

How do you empower your team to be more creative?

Instead of assigning work/tasks to my team, we operate by having the team identify what they think are the problems that we need to be solving today, and how that will scale or change over the next few years then align those with company priorities. This forces my team to be more creative in how they approach their work on a day to day basis.

Aabhas

Infrastructure Lead

What are some social events your company does?

Postmates puts emphasis on building connection and community, through both professional and personal interactions, to maintain our culture — and our mental wellness particularly in these difficult, unprecedented times. This including (now virtual) Happy Hours, Winesday on Wednesdays, cultural celebrations, volunteer events, and so much more.

Bianca

Software Engineer

What are Postmates Perks + Benefits

Culture
Volunteer in local community
At Postmates, we believe we have a shared responsibility to create positive change in our communities and society at large. Check out our Social Impact report: social-impact.postmates.com
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Postmates covers 100% for full-time employees and dependents on most medical plans, dental, and vision.
Life Insurance
Wellness Programs
In addition to health club discounts, Postmates provides a PhysioStrength wellness portal with live virtual classes and videos helping employees with their health, wellness, and fitness needs.
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Postmates provides Dependent Care FSA that covers eligible child care expenses.
Generous Parental Leave
Postmates provides all full-time employees up to 16 weeks of paid time off for new parents.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Monthly.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees receive 24 hours per year of paid volunteer time. Check out our Social Impact report: social-impact.postmates.com
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Every full-time employee automatically receives a free Postmates Unlimited Membership, with $15 credits to use for pickup on Thursdays. We also provide free catered lunches on Mondays and Tuesdays.
Happy Hours
Parking
We offer employees Paid on-site garage parking, A parking subsidy.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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