Senior Product Manager, Dynamic Pricing & Checkout

| San Francisco
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OVERVIEW                                                                                                             

Every few years, a company appears that transforms an industry. Instacart has the chance to be one of those companies, and you could be one of the early people that shape Instacart and help us change the way people shop. 

In a few short years we've launched same-day delivery in nearly 100 major US markets, provided flexible work to tens of thousands of Personal Shoppers on our platform, and have sold and delivered billions in grocery products.  

The Instacart Product Team is dedicated to making grocery shopping effortless for everyone. By helping take care of the shopping, we help people get great food and give them back time so they can do what matters most to them. We’re finding solutions to large-scale challenges that will forever change the way people feed themselves and their loved ones.

A Product Manager at Instacart has a mix of principled thinking, well-honed product sense, and technical depth. They are ultimately responsible for owning the product and leading a cross-functional team to take ideas and iteratively, bring them to life. We’d like you to have a customer-first mindset and demonstrate experience in delivering impactful products and features that are heavily informed by data as well as user research. 

ABOUT THE JOB

Working with company leadership and finance, this product manager will own our consumer pricing strategy and execution. This product manager will also drive the vision and the product roadmap for the Instacart customer checkout experience. This role will partner cross-functionally with engineering, design, and analytics teams to collect, evaluate, prioritize, and deliver regular updates to help delight and scale our customer experience.

  • Define product strategy and optimize customer experience using a variety of inputs, and clearly articulate rationale behind product / feature decisions.
  • Deeply understand dynamic pricing and guide teams to best drive Instacart’s pricing platform.
  • In collaboration with design, engineering, marketing, and analytics teams,  lead the end-to-end success of projects from discovery to launch.
  • Identify new growth opportunities via quantitative research, case studies, and reviews of industry standard methodologies
  • Serve as the point person for your product area to leadership and across the organization
  • Influence key stakeholders throughout Instacart to align intent, resources, and prioritization
  • Drive every component of our real-time dynamic pricing system, including data, algorithms, engineering, and the user experience
  • Translating dynamic pricing and behavioral economic theory into products to improve Instacart's ecosystem for all users
  • Establishing how the value of Instacart's pricing decisions connect to all logistics / decisions
  • Continually designing and improving the user experience surrounding all pricing based information for our customers
  • Innovating and introducing new economic/pricing based ideas to further improve the value of Instacart's platform
  • Influencing key strategic decisions through the behavior of individuals on Instacart's platform marketplace to continually improve 'off-line' strategic decisions

ABOUT YOU

  • Bachelor's Degree in a technical discipline
  • 4+ years of experience in product management
  • Experience with Dynamic Pricing / Marketplace Pricing
  • Experience with end-to-end product delivery
  • Experience overseeing roadmap strategy and definition
  • Experience with feature delivery and tradeoffs of a product
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
  • Experience working on pricing optimization or marketplace dynamics strongly preferred
  • Experience working in a fast paced startup environment strongly preferred
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • GoLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases

Location

Instacart SF (our HQ) is located in the Embarcadero district—a major transit hub with views of the Ferry Building, Treasure Island, and more.

An Insider's view of Instacart

What’s the vibe like in the office?

Family—its what I think of when someone asks me about the Instacart Finance team. It is ACCR-UAL world out there but all of us have each other’s back!

Sachin

Payroll Manager

What does your typical day look like?

Our team is hyper-focused on delivering value to our enterprise customers. We are shaking up the grocery industry and every day brings a new challenge. There's never a dull moment on the technical delivery team!

Nicola

Technical Project Manager

How has your career grown since starting at the company?

Instacart has given me the opportunity to grow my career significantly over the last 5 years. I started as an In-store shopper, became a Shift Lead, was promoted to Site Manager. Eventually, I transitioned into a new role on my current team at HQ and am expanding my coding skills with Carrot University, our internal coding bootcamp.

Annabel

Shopper Community Lead, Field Operations

How do your team's ideas influence the company's direction?

"I love being a part of the Care team because we genuinely care about the customers that use our platform and our employees who work hard to ensure a great experience. I get to play an integral role in helping us turn our Care vision into reality."

Kiha

Human Resources Director, Care

What are some things you learned at the company?

As a large company that is growing quickly, there is still a huge appetite for trying new things; in fact, it's the expectation. There is no 'cookie-cutter' approach.

Tonci

Senior Technical Recruiter

What are Instacart Perks + Benefits

Instacart Benefits Overview

Health & Wellbeing
At Instacart we offer generous employer contributions to healthcare for comprehensive medical, dental, vision and mental health. From flu-shot clinics to “take what you need” time off, we provide a holistic approach to supporting our employees' physical and emotional well being.

Family
We believe in supporting every parent within the Instacart family. Paid parental leave, a grocery credit, and sweet baby swag are offered to new parents. We aim to support parents returning to work with on-site Mother’s Rooms, our Parents @ ERG, and events like Bring Your Child to Work Day.

Food
We donut take food (or food puns) lightly at here Instacart. From giving all employees a free Instacart Express membership to celebrating milestones and cultural heritage months with food, to hosting a monthly AMA with our CEO called "the Scoop" (featuring scoops of ice cream), food is baked into our daily lives.

Culture
Partners with Nonprofits
Feeding America
Friends outside of work
Eat lunch together
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
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