About the Company
Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time.
Product at Valon
Valon’s Product team is a growing, fast-paced team with a goal of building a mortgage servicing platform that both empowers mortgage servicing agents to focus on providing exceptional services and also delivers a phenomenally transparent product experience to homeowners. As a product manager at Valon, you will own a business area within the product, lead the creation and execution of the product strategy, and drive a diverse cross-functional team. Our product is at a high-growth stage and you will need to balance between scaling our MVP vs building the best-in-class feature set. You’ll be working closely with our CEO, CPO, and world-class engineering team to create a product that delivers value to homeowners, mortgage servicing agents, and mortgage lenders.
About the Role
This role will build out our invoice management and expense reimbursement product to support efficiently processing and recording servicing expense invoices and ensure all eligible expenses are reimbursed from the agencies (Fannie Mae/Freddie Mac).
- Develop robust product solutions that automate and manage the recording, processing, and tracking of servicing expenses incurred on behalf of homeowners
- Build systems to ensure expense reimbursement processes are completed with high accuracy and timeliness
- Partners with the Operations team to launch end-to-end product and process solutions that streamline operations, reduce manual errors, and increase efficiency
Responsibilities
- Define, own, and deliver business-level objectives and product strategy for Invoice Management and Expense Reimbursement
- Deep understanding of the user – how they use the product, their processes, and their pain points
- Partner closely with engineering on executing efficiently
- Work cross-functionally and across organizations to launch new products and features
- Synthesize quantitative data analysis with qualitative user research results to make informed product decisions
- Define simple, generalizable technical solutions to ambiguous problems and outline the solutions via clear and executable product requirements
- Communicate with stakeholders to understand their needs and perspectives
Ideal Background
- 3+ years of product management experience in technical, complex product portfolio.
- Experience working on Fintech, internal tools, regulated products, and/or building for or working with operations teams.
- You understand what it takes to build enterprise-grade software
- You have a “get things done” approach
- Experience working with external vendors to enable integrations via APIs
Benefits
- Base Compensation Band: $120,000-$190,000
- Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan
- Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
- Food & meals: in-office snacks and drinks, and a $400 monthly stipend towards your lunches or groceries
- Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
- Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
- Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
- Generous time off: flexible paid time off, sick days, and 11 company holidays
- Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition
This Base Compensation pay range applies to our New York City located staff and may differ according to location.
New York Base Compensation Pay Range
$120,000—$190,000 USD
Throughout the interview process, please remember that emails will only be from valon.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to [email protected] if you have any requests to verify the authenticity of an outreach.
Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.