Doctor on Demand Raises $75M to Expand Virtual Healthcare Services

According to the company, Doctor on Demand currently covers over 98 million patients.

Written by Jeremy Porr
Published on Jul. 08, 2020
Doctor on Demand Raises $75M to Expand Virtual Healthcare Services
Doctor On Demand provides patients with virtual access to healthcare providers.
Photo: Doctor on demand

As of Wednesday morning, the U.S. surpassed three million coronavirus cases. In recent months, healthtech startups across the country have continued to expand virtual care services to meet the growing needs of patients amid the pandemic.

Virtual healthcare provider Doctor on Demand offers video-based consults and primary care appointments to patients with or without insurance. The San Francisco-based company just announced that it raised $75 million in a Series D round led by General Atlantic.

“COVID-19 awakened the industry to the benefits of virtual care as a means to reach all patient populations, and, at the same time, demonstrated the high quality of care that can be delivered in a virtual-first setting,” Hill Ferguson, CEO of Doctor on Demand, said in a statement. “[We] will remain dedicated to delivering high-quality, compassionate care to our patients.”

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According to Doctor on Demand, COVID-19 has driven a sharp increase in use of the company’s urgent care and behavioral health services specifically.

“We believe that everyone should have instant and affordable access to a board-certified doctor, whenever and wherever needed,” Ferguson said. “The lack of access to affordable healthcare is a large and growing problem, making our mission that much more important.”

The new capital will be used to contribute to the company’s growth investments and further expand access to virtual care for patients across the United States. In April, the company launched a new health plan in partnership with Humana. The plan, titled “On Hand,” centers comprehensive virtual primary care.

The new plan assigns patients a primary physician responsible for all of their preventative care, urgent care and behavioral health needs. Patients can also access their medical records digitally and schedule in-person doctor visits as necessary. According to the company, Doctor on Demand currently covers over 98 million patients.

“By offering full mind and body care through our expanded clinical care team and fully integrated technology platform, we’re putting the patient first and introducing continuity of care not previously available through virtual care solutions,” Ferguson said in a statement at the time.

Doctor on Demand has additional offices in Minneapolis and Washington, D.C. The company, founded in 2012 by Adam Jackson and Jay McGraw, has raised a total of $235.7 million in venture capital to date, according to Crunchbase.

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