Jobs at Alpaca

The role involves managing the accounts product at Alpaca, focusing on KYC, identity verification, and API-driven account capabilities, collaborating with various teams to ensure compliance and partner adoption.

Manage daily crypto customer activity and trading operations, including executions, exceptions, account onboarding/KYC, cash management, and general ledger reconciliation. Support AML investigations, drive process improvements, communicate with partners, and handle ad-hoc projects within a distributed, remote team working core hours around 9am–5pm PT.

Build and scale a global payments and treasury platform: design and implement resilient, event-driven microservices, client-facing APIs, and distributed systems; work with cloud infrastructure, container orchestration, message brokers, and relational databases to support high-volume money movement and financial ledgers.

This role involves managing internal product workflows, automating solutions for operational efficiency, and collaborating cross-functionally to drive improvements in Alpaca's operational processes.

Manage the tax product lifecycle for a broker-dealer, ensuring accurate and timely IRS reporting and vendor management. Drive cross-functional collaboration and scale tax operations with new asset classes and account types.

Provide IT helpdesk support and device administration across Windows, macOS, and Linux. Manage MDM, SSO, enterprise SaaS, onboarding/offboarding, hardware deployment, asset inventory, endpoint security, and related procurement/shipping. Troubleshoot networks (LAN/WAN), create automation scripts, deliver staff training, participate in on-call rotations, and collaborate with HR and Security teams to maintain secure, scalable IT operations.

Embed with brokerage operations to observe and replace manual workflows with auditable automations and UIs. Design, build, deploy, monitor, and run production systems; instrument outcome metrics; collaborate with compliance, security, and domain experts; own full lifecycle including CI/CD, on-call, and incident response.

Design, build, and maintain scalable brokerage systems including gRPC microservices and a React admin UI. Lead regional engineering initiatives, mentor engineers, act as incident commander, troubleshoot production issues, and collaborate with global teams to support multi-market growth.

Operate and improve brokerage platform reliability: on-call incident response, define SLIs/SLOs, enhance observability, deploy infrastructure via GitOps, and own PostgreSQL performance, migrations, HA/DR, and mentoring.

Design, implement, and maintain scalable brokerage systems and middle/back-office services (gRPC microservices, React admin UI). Lead regional recruitment and reliability, mentor engineers, act as incident commander, collaborate with global teams, troubleshoot issues, and build solutions supporting multi-language/currency markets and regulatory requirements.

Provide high-quality trading support to enterprise clients: troubleshoot order entry, FIX sessions, execution and OMS issues; monitor trading activity and corporate actions; collaborate with trading desks, IT, and compliance; ensure regulatory compliance and risk mitigation; collect client feedback to improve services.

Manage the full sales cycle for Alpaca's Broker API across US fintechs, broker-dealers, RIAs, and banks. Prospect, qualify, demo, propose, negotiate, and close deals while collaborating with Solutions Engineering, Product, Integrations, and Legal. Maintain pipeline and forecasts in CRM and represent Alpaca at industry events.

Lead ownership of the public website as a living product: coordinate cross-functional stakeholders, execute design and copy edits, improve SEO/GEO and funnel metrics, build CMS/analytics infrastructure, run QA and A/B tests, and drive continuous content and localization improvements.

As a Senior SDET, you will enhance testing practices, improve CI pipelines, mentor engineers, and ensure platform reliability through comprehensive testing strategies.

As an Operations Reliability Engineer, design and implement automations to eliminate manual tasks in brokerage operations, focusing on efficiency and reliability while collaborating with cross-functional teams.

Manage core crypto products, conduct market analysis, liaise with partners, and oversee compliance for regulated crypto infrastructure. Enhance developer experience and operational efficiency.

As a Senior Software Engineer, you will architect and build scalable systems for global tax compliance, ensuring accuracy and auditability. Responsibilities include developing microservices in Golang, managing data pipelines, and leading cross-functional collaboration.

Design, build, and operate Alpaca's scalable data platform and lakehouse infrastructure. Build low-latency streaming and CDC ingestion, batch pipelines landing in Iceberg, and tooling for BI and AI consumers. Manage IaC, Kubernetes deployments, monitoring/incident response, and partner with DevOps and analytics teams to meet growing data requirements.

Lead and conduct AML, anti-fraud, and securities fraud investigations; prepare SARs; respond to sanctions and regulatory requests; maintain risk assessments; support audits and regulatory engagements; develop policies, procedures, and monitoring controls; collaborate with stakeholders and compile reports for management and regulators.

Design and build Alpaca's low-latency, high-throughput algo trading platform. Implement frontend and backend components, optimize performance, design distributed systems and data models, and develop/order and risk management systems for high availability.