Jobs at Avetta

Own discovery, definition, and delivery of marketplace directory features for Avetta’s B2B SaaS platform. Serve as the customer advocate, conduct research and usability testing, analyze product metrics, prioritize problems, define KPIs, and collaborate with engineering, UX, marketing, and customer success. The role focuses on scalable marketplace and platform products involving search, profiles, matching, recommendations, onboarding, monetization, trusted data, and network effects.

Lead discovery, definition, and delivery of B2B SaaS product features. Own customer research, data-driven prioritization, UX collaboration, KPI tracking, and cross-functional execution with engineering, marketing, and customer success.

Own strategy, roadmap, and execution for client-facing analytics and AI insights. Deliver dashboards, reports, and conversational NLQ analytics. Partner with data engineering, data science, and platform teams to shape semantic models and LLM-backed analytics. Drive adoption with Sales, Customer Success, and Implementation teams and use AI tools to accelerate product work.

Review and verify supplier Safety, Health and Environmental programs and training via desktop/manual audits. Provide gap closure assistance, regulatory guidance, customer support, and audit documentation. Meet SLA and quality metrics, respond to supplier inquiries within 24 hours, and travel up to 30% for training or meetings.

Review and verify suppliers' Quality, Health, Safety, and Environmental programs; perform desktop/manual audits, document findings, assist suppliers and customers to close gaps, provide regulatory guidance, meet SLA and quality metrics, and travel up to 30%.