Babylist Offices

Own replenishment, order writing, inventory forecasting, and open-to-buy inputs for Furniture and Monitors. Manage dropship vendors, track availability and delivery timing, identify out-of-stocks and discontinued items, and communicate risks. Prepare weekly sales and inventory recaps, build pre-season forecasts, and partner with Merchandising, Supply Chain, and Finance on assortment and product changes.

Leads payer onboarding, transitions, ongoing payer operations, licensing, credentialing, audits, site inspections, and regulatory compliance for Babylist Health. Builds scalable processes, monitors payer performance, manages commercial and Medicaid operations, program-manages new business launches, and partners with billing, legal, product, contracting, and customer support. Manages and develops two direct reports while establishing the operational foundation for expanding clinical services.

Own the operational and technical execution of Babylist’s CRM program across email, push, SMS, and in-app channels. Build and optimize multi-channel journeys, audiences, segmentation logic, production workflows, and data integrations across Iterable, Contentful, Cloudinary, Shopify, and Hightouch. Ensure QA, personalization, compliance, deliverability, and data integrity while troubleshooting platform issues, monitoring audience health, interpreting performance signals, and improving targeting and cadence. Partner cross-functionally on content and use AI to increase CRM production speed and quality.