The Technical Program Manager will lead and manage multiple projects, ensuring timely delivery and collaboration across cross-functional teams. The role involves scope management, progress tracking, and communication with stakeholders on project status and resource needs.

The Account Executive will drive new and expansion revenue by engaging with prospects and partners, managing complex sales cycles, preparing proposals, and ensuring customer satisfaction. They will also maintain a CRM to track sales activities and support existing accounts.

The Manager of Mid-market Sales at BigCommerce is responsible for driving revenue growth through new merchant acquisition while leading and mentoring a team of experienced sales executives. The role involves managing relationships with key accounts and developing sales strategies to exceed targets. Strategies include training sessions and collaboration with other teams to enhance the sales organization's performance.

The Senior Sales Engineer at BigCommerce will facilitate sales growth by educating prospects on solutions, conducting technical scoping sessions, and collaborating with sales teams. They will provide pre-sales technical consulting, support partners in developing custom solutions, and lead initiatives for efficient sales cycles, requiring both technical and people skills.

As a Technical Support Representative, you will assist customers primarily in French and English by providing phone, email, and chat-based technical support. Responsibilities include troubleshooting, educating customers on platform features, resolving issues, and improving customer satisfaction while working in a fast-paced environment.

As a Technical Account Manager, you will manage a portfolio of clients including Fortune 500 companies by providing technical guidance, optimizing their ecosystem, and collaborating with product and engineering teams. Your role involves developing technical run books, conducting service reviews, and leading business reviews to drive client growth and success.