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As an Associate Support Representative at Braze, you'll manage post-sale technical relationships with customers, addressing technical inquiries, troubleshooting issues, and collaborating with the Global Technical Support Team. You'll also contribute to a knowledge database and may participate in holiday on-call rotations, while enhancing your technical skills and project management abilities.
As a Customer Success Manager, you will manage key client relationships, drive client renewals and retention, provide strategic guidance, and advocate for customers' needs, ensuring they maximize value from Braze’s platform. You will analyze customer product usage, educate clients on new features, and coordinate with various teams to support client success while potentially traveling to meet customers.
The Senior Analyst Relations Manager at Braze will establish and maintain relationships with key industry analysts, lead cross-functional initiatives for significant evaluations, and ensure continuous education of analysts on Braze's developments. The role requires excellent communication and project management skills to drive positive coverage and insights sharing across teams.
The VP of Corporate Development at Braze will drive strategic growth through mergers, acquisitions, and partnerships. Responsibilities include developing corporate strategies, managing M&A transactions, conducting market analysis, and leading cross-functional teams to ensure successful integration. This role emphasizes leadership and financial acumen in the SaaS sector.
The Engineering Manager will lead the Product Partnerships team, focusing on the development and optimization of e-commerce integrations, especially with Shopify. Responsibilities include architecting, developing best-in-class systems, supporting engineering growth, and collaborating with product managers and designers to meet product goals.
The Account Executive, Enterprise at Braze will focus on acquiring net-new business and expanding relationships within existing enterprise accounts. The role requires navigating complex sales processes and working with internal teams. Candidates should have experience in SaaS sales, particularly with marketing technology.
The VP of Customer Success will lead strategy and team management for the Americas. Responsibilities include driving customer satisfaction, retention, and growth, developing engagement strategies, collaborating with cross-functional teams, and advocating for customers within the organization.
As a Senior Account Executive on the Scale team at Braze, you will manage the entire sales cycle, from prospecting to closing deals, acting as a trusted advisor to customers. You will collaborate with Marketing, Product, and Technical executives to foster human connections between consumers and brands, using consultative selling and an analytical, data-driven approach to drive results.
The Industry Marketing Lead will develop and execute marketing strategies for the Retail & eCommerce sector, collaborating with sales and product teams. Responsibilities include creating industry-specific content, managing relationships, and training internal teams, while driving Braze’s platform adoption and value demonstration.
The Director of Business Systems Strategic Programs at Braze will manage large-scale, cross-functional initiatives, focusing on enterprise business systems. Responsibilities include stakeholder management, establishing KPIs, leading a team of program managers, and driving process improvements within the organization.
As an Account Executive in the Scale team at Braze, you will manage the entire sales cycle, from prospecting to closing sales of SaaS solutions. You will serve as a trusted advisor to customers, helping them scale their businesses while collaborating with internal teams.
The Account Executive, Enterprise at Braze will be responsible for acquiring net-new business and expanding relationships within existing enterprise accounts. Candidates should have significant experience in SaaS sales, with a focus on front-office applications, and familiarity with sales training methodologies. Collaboration across internal teams is critical to succeed in this role.
In this role, you will partner with Enterprise Account Executives to enhance customer relationships, analyze product usage for upsell opportunities, and achieve sales targets while collaborating with various internal teams. You will also engage with existing clients and may require occasional travel for meetings.
As a Senior Platform Infrastructure Engineer, you will manage and optimize MongoDB infrastructure on Kubernetes, focusing on reliability, performance, and scalability. Responsibilities include developing automation processes, incident response, and collaborating with engineering teams to enhance MongoDB services.
As a Senior Platform Infrastructure Engineer specializing in MongoDB, you will manage and evolve the infrastructure to run MongoDB on Kubernetes, ensuring reliability and performance. Responsibilities include designing scalable architectures, implementing high-availability strategies, incident response, and collaborating to automate operations and improve MongoDB's system efficiency.