Jobs at Braze

Design and ship AI agents and automation for GTM workflows. Conduct stakeholder research, embed in field rhythms, own system architecture, reliability, adoption, and iterate to drive measurable revenue impact.

Own messaging and go-to-market for strategic technology partnerships, turning integrations into buyer-ready narratives, driving joint launch and enablement programs, building field assets, and measuring adoption while collaborating with Product, Partnerships, Sales, and Marketing.

Lead a small GTM product marketing team to translate product messaging into field-facing narratives, playbooks, and enablement. Partner with Sales, Solutions Consultants, CS, and partners to drive pipeline, product adoption, and deal velocity while using AI tools judiciously and scaling GTM motions globally.

Lead and manage a global team of Services Consultants to support pre-sales deal cycles. Act as a subject-matter expert on Braze service offerings, conduct customer discovery, craft tailored proposals and pricing, develop go-to-market materials, and liaise with sales and post-sales to ensure smooth handoffs and scalable service packaging.

Lead and grow a team of Business Systems Analysts and Technical Program Managers to define and execute the CX technology strategy and roadmap for post-sales functions. Own vendor selection and relationships, budgets, delivery governance, AI adoption across CX workflows, integrations and data alignment with analytics teams, and stakeholder communication to drive operational efficiency and scalable CX systems.

As a Technical Account Manager, you will own technical relationships with customers, ensuring they gain value from the Braze platform by driving technical adoption and providing guidance through their user journey.

Lead technical strategy for high-stakes enterprise deals: design future-state architectures, run workshops, manage InfoSec/Data Governance/Enterprise Architecture stakeholders, identify and mitigate technical blockers, and create reusable governance blueprints for large-scale, multi-instance deployments aligned to multi-year digital roadmaps.

As a Senior Staff Engineer, you will provide technical leadership, drive architectural direction, mentor engineers, and manage critical projects, ensuring high-quality customer interactions while enhancing system infrastructure and reliability.

Lead and scale a concept-first design organization, set and enforce a high creative bar, build repeatable design systems and processes, mentor emerging leaders, and partner cross-functionally to align design with brand and business strategy.

Manage a portfolio of high-value enterprise accounts and pursue strategic net-new clients. Build C-suite relationships, use consultative/value-based selling to drive revenue and expansion, collaborate cross-functionally, educate clients on industry trends, and maintain pipeline and forecasting via Salesforce.com, Clari, and other CRM tools.

Own go-to-market strategy and positioning for orchestration products: research customers and competitors, craft messaging, lead launches, produce collateral, enable GTM teams, and drive product adoption and retention.

Define cloud security standards and reference architectures across AWS, GCP, and self-managed Kubernetes. Lead threat modeling, detection engineering, incident response, cloud forensics, IaC/CI-CD security (Terraform), vulnerability management, and mentor other engineers.

Sell Braze's customer engagement SaaS to large retail/e‑commerce enterprises in North America. Own a book of new prospects and some existing accounts, close six‑figure deals, manage upsells, collaborate with cross‑functional teams and partners, and use CRM tools to drive pipeline. Travel as needed.

Manage a portfolio of enterprise accounts and pursue net-new strategic clients. Build C-suite relationships, use consultative/value-based selling to drive revenue and expansion, collaborate cross-functionally to ensure client success, and manage pipelines and forecasting with CRM tools.

Senior full-stack engineer responsible for building and scaling Content Cards: designing systems for in-app, personalized messaging, improving reliability and performance, leading architecture decisions, delivering complex projects, and enabling new capabilities across in-product engagement and dashboard tooling.

Lead design and delivery of an AI-powered localization infrastructure: define roadmap and architecture, build prototypes, pair with engineers, design self-serve workflows, manage vendor relationships, and drive adoption while balancing human review and translation quality across the business.

Lead the AI content operations product roadmap for Content Platforms: embed with content teams, design and prototype AI-powered content tools (metadata, doc-to-CMS, review, research, asset generation), ship prototypes and partner with engineers, drive adoption, and make build-vs-buy decisions while integrating tools into Sanity and the broader content stack.

Lead industry-specific marketing for Media, Entertainment, Gaming & Sports: develop strategy, create content and campaigns, align with sales and customer success, train teams, gather market feedback, and drive platform adoption and thought leadership.

Lead design, implementation, and operational management of enterprise security controls: investigate malware and threats, expand SIEM detections, deploy DLP, secure SaaS and endpoints, harden configurations, run forensics and incident response, automate detections and reporting, and mentor junior engineers while participating in on-call rotations.

Manage the full enterprise sales cycle for retail accounts, from prospecting to close. Build C-suite relationships, pursue net-new and expansion opportunities, use consultative/value-based selling, collaborate with internal teams, leverage CRM tools for forecasting, and educate clients on industry trends. Travel as needed to support enterprise engagements.