Jobs at Braze

Manage a portfolio of high-value accounts, pursue new strategic clients, and drive revenue growth through relationship building and consultative sales approach.

Own the full sales cycle for Financial Services: prospect, close new business (typical deals $50K–$500K), and manage 8–14 accounts with Customer Success. Act as a strategic advisor, collaborate with marketing/product/technical leaders, and drive pipeline through consultative, data-driven selling and persistent outreach.

The AI Success Manager drives customer success by fostering relationships, managing AI use cases, and ensuring clients derive maximum value from Braze's products through analysis and insights.

As a Forward-Deployed Data Scientist II, you will collaborate with customers to define use cases, improve data pipelines, and advance ML models while providing technical expertise for successful customer outcomes.

Manage a portfolio of high-value enterprise accounts and pursue strategic net-new clients. Build C-suite relationships, use consultative/value-based selling to drive revenue and expansion, collaborate cross-functionally, educate clients on industry trends, and maintain pipeline and forecasting via Salesforce.com, Clari, and other CRM tools.

As a Senior Account Executive, you will manage the full sales cycle, driving new business and nurturing customer accounts in media, entertainment, and gaming sectors.

As a Senior Staff Engineer, you will provide technical leadership, drive architectural direction, mentor engineers, and manage critical projects, ensuring high-quality customer interactions while enhancing system infrastructure and reliability.

Lead Braze's community, advocacy, CABs, and customer storytelling to drive retention and expansion. Build measurement-driven programs, integrate community signals into CS and GTM workflows, run a five-person team, and partner cross-functionally with PMM, Content, Product, CX, Demand Gen, and Events.

Lead and scale a concept-first design organization, set and enforce a high creative bar, build repeatable design systems and processes, mentor emerging leaders, and partner cross-functionally to align design with brand and business strategy.

Manage enterprise customer relationships to drive renewals, retention, feature adoption, and advocacy. Serve as primary customer contact, build success plans, analyze product usage, coordinate cross-functional support, deliver enablement and executive reviews, and identify upsell opportunities.

Lead and scale a regional partner sales team across AMER and LATAM to drive partner-qualified leads, partner-influenced pipeline, and partner-sourced revenue. Build territory-level partner strategies, drive partner-first selling with AEs and BDRs, govern partner attach rates, support Platinum-tier partners, and report pipeline and performance using Salesforce, Crossbeam, Clari, and Looker.

Sell Braze's customer engagement SaaS to large retail/e‑commerce enterprises in North America. Own a book of new prospects and some existing accounts, close six‑figure deals, manage upsells, collaborate with cross‑functional teams and partners, and use CRM tools to drive pipeline. Travel as needed.

As a Senior Lead AI Solutions Consultant, you will drive revenue by promoting the Braze AI tools, collaborate with stakeholders, conduct AI Academy programs, and serve as a thought leader in AI technologies.

Lead design for Braze’s in-product messaging experiences and the Beacon Design System. Define long-term vision, partner with Product and Engineering, evolve shared UX foundations, and build and coach high-performing design teams to deliver consistent, scalable, and high-quality customer experiences.

The Senior Account Manager will manage Braze's growth customers, ensuring they maximize value from the technology while achieving upsell and renewal targets. Responsibilities include analyzing product usage, collaborating with various teams, and maintaining product knowledge.

As an Engineering Manager, you will lead the Email team, developing core infrastructure for email delivery while managing team performance and engineering challenges.

As Senior Director of Business Operations, oversee global operations, lead AI and automation strategies, manage budgeting, and ensure strategic alignment across departments.

The Senior Account Manager, Enterprise at Braze will enhance customer relationships, identify upsell opportunities, and achieve quarterly targets, collaborating with various teams to maximize value for clients.

Lead a regional team of email deliverability consultants, provide advanced deliverability support, manage a small portfolio of customers, act as escalation point, partner with cross-functional teams, and drive strategic projects to improve processes, product, and customer education to maximize email program performance and retention.

The Senior Partner Account Director at Braze leads the global partnership strategy with Snowflake, focusing on growth opportunities, executive alignment, and cross-functional collaboration to drive pipeline and revenue.