Companies Braze

Braze

New York

Total Offices: 4

2,000 Total Employees

Year Founded: 2011

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Sales 19 Engineering 5 Marketing 5 Customer Success & Experience 4 Program & Project Management 4 Cybersecurity 2 AI & Machine Learning 2 Product Management 2 Consulting 1 Finance 1 Operations & Support 1

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Braze Company Culture: Ignite Your Passion

We believe in the passion of our people. We seek to ignite that passion by setting high standards, championing teamwork and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity. In joining Braze, you will add your diverse passions to our vibrant culture, and in turn, we will empower employees to make a tangible impact on the business.

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At a glance

CORE VALUES AT WORK

Take your seat at the table. Don’t ignore smoke. Shape the future. Embrace curiosity. Seek the truth. Be a human.

BIAS FOR ACTION

We drive to solve challenges. With teammates to help navigate growth and change, we are empowered to make an impact of the future as global citizens.

FOLLOW YOUR PASSION

Braze supports our deep curiosity to learn through many programs and our leadership also actively promotes work-life harmony.

DOING GOOD

We strive to advance equity, climate solutions and create opportunities in its communities through corporate volunteering efforts & internal programs.

Featured employees

SUPPORTING GROWTH

Investing in Colleagues to Support Growth

Pranay Jain has stayed curious and ambitious when it comes to opportunities for advancement within Braze. Throughout his journey from supporting clients to a more strategic role, Pranay credits Braze’s leaders with helping him grow. “The opportunities I’ve received are directly related to the support of the leadership team around me,” he said. “They continue to push me and the company forward and provide new paths for growing and making an impact on the organization.”

Pranay Jain

Senior Director, Market & Competitive Strategy

“Anyone can grow and succeed at Braze. When I first joined, I had no experience as it was my first role in the field – I learned it all at Braze. If you are driven to succeed, you’ll find plenty of support here, and some of the best mentors around.”

AN INCLUSIVE WORKPLACE

Leveraging Data to Take Action

Mel Windley

Director of Global Inclusion and Opportunity

As Braze’s Director of Global Inclusion and Opportunity, Mel uses data and analytics to find areas of opportunity and then takes action to build a more globally diverse team. “Becoming an inclusive workplace involves a shift of hearts and minds as well as addressing how we structure the foundation of our operations and policies,” Mel said. “Employee resource groups are a crucial part of that.” To empower and elevate the voices of ERG leaders, Mel and the Social Impact team at Braze are supporting ERG leads in encouraging robust membership engagement, building community and offering meaningful programs for members.

We're changing our narrative about who can and should feel safe at work in order to become a more community-centric environment.

Recently posted jobs

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Braze

Senior CSM, Media and Entertainment

2 Days AgoSaved

Easy Apply

Hybrid

San Francisco, CA, USA

Easy Apply

Marketing Tech • Mobile • Software

Own strategic enterprise customer relationships, driving adoption, renewals, retention, expansion, advocacy, and business value. Serve as a trusted advisor and escalation point for major SaaS accounts, partnering with Account Executives and internal teams. Mentor junior Customer Success Managers, assist with at-risk accounts, provide strategic guidance and product enablement, and synthesize customer feedback for product development. The role supports complex international accounts, may involve onsite customer engagement and international travel, and requires strong technical domain knowledge and project management experience.

Braze

Senior CSM, Financial Services

2 Days AgoSaved

Easy Apply

Hybrid

San Francisco, CA, USA

Easy Apply

Marketing Tech • Mobile • Software

Own strategic enterprise customer accounts, driving renewals, retention, expansion, adoption, advocacy, and measurable value from Braze. Serve as a trusted advisor, coordinate internal support teams, manage escalations, develop success plans, and provide strategic marketing guidance. Mentor junior customer success colleagues and temporarily support at-risk or high-opportunity accounts. The role involves complex international stakeholders, significant project management, customer visits, and possible international travel.

Braze

Senior Software Engineer II, Decisioning Studio Integrations Team

2 Days AgoSaved

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Hybrid

San Francisco, CA, USA

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Marketing Tech • Mobile • Software

Lead the design, development, and rollout of large-scale integrations for BrazeAI Decisioning Studio. Build resilient data ingestion and event-driven activation pipelines across enterprise systems, supporting arbitrary schemas, multi-region deployment, compliance, and high-volume customer data. Own production systems, observability, incident response, and reliability. Partner with data scientists, ML engineers, and product managers, while mentoring engineers and setting technical direction.

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