Jobs at BuildOps

Architects, develops, and optimizes a full-stack platform using modern frontend and backend technologies. Leads technical decisions, API and database optimization, observability, testing, CI/CD, and cloud infrastructure efforts. Mentors engineers, drives cross-team technical initiatives, evaluates new technologies, and collaborates with product, QA, customers, and business leaders to deliver reliable, scalable software.

Build and operate scalable frontend applications, backend services, APIs, integrations, and customer-facing product features. Own projects from technical design through rollout, monitoring, and maintenance; improve system reliability, performance, and observability; collaborate cross-functionally; contribute to architecture decisions; mentor engineers; and use AI-assisted development tools to improve engineering productivity and quality.

Lead the company-wide enablement strategy across revenue, marketing, professional services, customer success, support, and AI teams. Own the BuildOps Academy, manage enablement staff, oversee Docebo LMS governance, embed AI into content and training workflows, and establish KPIs covering ramp time, certifications, productivity, customer adoption, and time to value. Partner with senior leaders and communicate progress and investment needs to executive and board audiences.

As an Install Base Account Executive, you will manage and grow relationships with existing clients, focusing on upselling, renewals, and ensuring customer satisfaction. You will leverage communication and account management skills to drive revenue and product adoption, becoming an integral part of the sales strategy.