Jobs at BuildOps

The Product Manager will own mobile product execution, including sprint planning, backlog grooming, prioritization, release communications, customer feedback, and cross-functional coordination with engineering and design. The role requires developing technical fluency in mobile navigation, data loading, and offline synchronization while ensuring predictable releases and supporting field technicians.

Lead the architecture and development of BuildOps’ integration and data platform. Design scalable APIs, services, databases, and event-driven systems; improve reliability, observability, testing, and deployment practices; evaluate technologies; and guide technical direction across multiple engineering teams. Mentor engineers, lead architecture discussions, and collaborate cross-functionally to deliver resilient, high-quality platform capabilities supporting third-party integrations and financial workflows.

Build and operate scalable frontend applications, backend services, APIs, integrations, and customer-facing product features. Own projects from technical design through rollout, monitoring, and maintenance; improve system reliability, performance, and observability; collaborate cross-functionally; contribute to architecture decisions; mentor engineers; and use AI-assisted development tools to improve engineering productivity and quality.

Lead the company-wide enablement strategy across revenue, marketing, professional services, customer success, support, and AI teams. Own the BuildOps Academy, manage enablement staff, oversee Docebo LMS governance, embed AI into content and training workflows, and establish KPIs covering ramp time, certifications, productivity, customer adoption, and time to value. Partner with senior leaders and communicate progress and investment needs to executive and board audiences.

Design lead for financial workflows, AI, and mobile—own end-to-end solutions, mentor other designers, create AI-native and agentic experiences, simplify complex enterprise/ERP workflows, partner with product and engineering, and raise design quality across the domain cluster.

Lead and scale the product design organization for a B2B SaaS platform, define strategic design vision, own UX/UI and design system across mobile and web, embed AI into product experiences, partner with Product and Engineering, and grow a high-performing design team focused on user research, experimentation, and measurable outcomes.

Drive new-logo acquisition for corporate customers (up to $50k ARR) by managing prospects through complex, multi-threaded sales cycles. Hit quota, own territory with SDR partnerships, develop account-based strategies, lead demos, use sales tech stack, forecast accurately, coordinate with partners/VARs, and collaborate across Sales, Sales Engineering, and GTM teams to scale outbound messaging and close deals.

Lead and manage a team of Account Executives selling B2B SaaS to HVAC, plumbing, and electrical contractors. Develop and execute sales plans, coach AEs, analyze performance metrics, collaborate cross-functionally, build customer relationships, and stay current on market trends to drive revenue and retention.

As an Install Base Account Executive, you will manage and grow relationships with existing clients, focusing on upselling, renewals, and ensuring customer satisfaction. You will leverage communication and account management skills to drive revenue and product adoption, becoming an integral part of the sales strategy.