Chowbus Benefits Overview

The Sales Manager will prospect and build relationships with restaurants to promote Chowbus' POS system, manage sales activities, and meet KPIs.

Own the payments platform roadmap across checkout, card-present and online payments, refunds, merchant payouts, and reconciliation. Integrate and optimize payment service providers, improve authorization, conversion, and costs, and partner with risk, finance, and compliance on fraud and chargebacks. Write product specifications, analyze payment data, and drive multiple initiatives with U.S.-based stakeholders and China-based engineering teams.

Manages relationships with key enterprise restaurant clients, supports POS demonstrations, onboarding, implementation, training, and issue resolution. Identifies upsell and expansion opportunities while gathering client feedback and coordinating with Sales, Product, Engineering, Technical Support, and Operations teams. Leads recurring client meetings, documents requirements, and ensures timely follow-up. Requires advanced Excel and PowerPoint skills, CRM familiarity, strong communication and problem-solving abilities, and fluency in English, Vietnamese, and Mandarin.