Jobs at Ciroos

Own and drive enterprise customer programs from onboarding to adoption, coordinating cross-functional teams (FDE, Product, Engineering), tracking status and blockers, engaging with SRE/cloud/security stakeholders, and ensuring timely completion of integrations, security reviews, and deliverables while building repeatable processes and clear customer communication.

Lead pre-sales technical engagements and design PoVs for enterprise customers. Translate complex multi-cloud, Kubernetes, and observability environments into solution architectures, deliver demos, author technical assets, and partner with sales, product, and engineering to drive customer success and scale the solutions engineering function.

Customer-facing senior engineer who deploys and operates an LLM-powered AI SRE product in enterprise environments. Own end-to-end implementations, integrations (observability, ITSM, ticketing, collaboration), migrations from incumbent AIOps platforms, incident response and RCA, alert normalization, and production-grade AI workflow design while driving customer outcomes and product feedback.