Jobs at Coursera

Lead strategic sourcing across indirect spend categories, run RFP/RFI/RFQ processes, negotiate contracts and commercial terms, manage supplier relationships and performance, ensure procurement compliance, analyze spend and deliver cost savings and risk mitigation while partnering with cross-functional stakeholders.

Manage and optimize Coursera's Strategic Content portfolio to grow organic traffic and engagement. Use data analysis and competitive research to identify content gaps, translate insights into actionable strategies, and create high-quality SEO/AEO/GEO-optimized content. Collaborate across teams to scale initiatives, leverage content across channels, and experiment with emerging search technologies.

Lead category-level consumer growth initiatives end-to-end: diagnose portfolio performance, prioritize high-impact opportunities, design experiments and operating mechanisms, and drive cross-functional execution to improve revenue, paid conversion, retention, and lifetime value.

Lead global enterprise (B2B) marketing: build full-funnel demand generation and ABM, align with sales, drive customer marketing/advocacy, manage regional teams and partners, optimize pipeline quality and NRR, and own budget and KPIs.

Lead and execute SEO and organic discovery strategy across web, AI search, and emerging platforms. Own the SEO roadmap and prioritize content, technical, and programmatic initiatives. Drive technical SEO (indexing, site performance, structured data, crawl optimization) in partnership with Product and Engineering. Partner with content, paid, and product teams to scale discovery and conversion. Establish reporting on visibility, traffic, engagement, and conversion and communicate insights to stakeholders.

Provide strategic guidance on complex SaaS deals, pricing, discounts, and revenue recognition. Lead quote-to-cash optimizations, manage high-value escalations, mentor junior deal desk staff, and drive cross-functional process improvements and system enhancements to ensure compliant, scalable deal governance.

Lead a global Deal Desk team to enable scalable, compliant enterprise deal execution. Own pricing governance, approval frameworks (Salesforce CPQ), operational KPIs, cross-functional alignment with Sales/Finance/Legal, and continuous improvement to accelerate revenue while managing complex, high-impact commercial transactions.

Lead retention strategy for Coursera + Udemy by diagnosing churn drivers, sizing opportunities, prioritizing experiments, and coordinating cross-functional initiatives to improve renewals, engagement, payment recovery, save/winback, and long-term customer value. Build business cases, own experimentation roadmap, and communicate executive-ready recommendations and dashboards to Consumer leadership.

Lead product strategy and roadmap for high-priority platform areas, owning end-to-end content creation and AI-powered features. Partner with Engineering, Design, and Data to ship measurable outcomes, mentor peers, and translate customer insights into scalable solutions for creators and learners.

Define and drive Coursera's multi-quarter mobile strategy and vision. Lead end-to-end product lifecycle for native iOS/Android apps, partner with engineering, design, data science, and marketing, use experimentation and research to prioritize work, influence cross-org investment decisions, and raise product craft to improve discovery, engagement, retention, and measurable business outcomes for millions of learners.

Provide senior legal support on global privacy compliance with an initial focus on Udemy. Advise on US and international privacy laws (CCPA/CPRA, GDPR), privacy program buildout, DPIAs, incident response, data subject requests, regulatory engagement, and AI-related privacy issues. Partner with Product, Engineering, and InfoSec, mentor legal/privacy team members, and deliver pragmatic, business-focused guidance to senior leadership.

The Chief of Staff will facilitate strategy execution, improve operational frameworks, and enhance cross-functional alignment within the Data organization at Coursera.