Jobs at DISHER Engineering

Build customer health, retention, churn, renewal, and expansion analytics that support customer success and account management decisions. Develop dashboards, reports, alerts, and predictive models using CRM, ERP, WMS, and BI data. Lead analytics automation and AI adoption, improve data quality, standardize reporting, and deliver executive insights for retention and growth.

Build customer health scores, churn and expansion analytics, retention dashboards, automated alerts, and executive reports. Maintain integrations among databases, CRM, and BI tools while improving data quality and standardizing reporting. Lead AI adoption for analytics, validate generated insights, and enable customer-facing teams to make informed retention and expansion decisions. Requires strong BI, logistics or supply chain analytics, dashboarding, data integration, communication, and customer-focused skills.

Manage mid-to-large cross-functional projects from planning through execution using Agile, SAFe, and Waterfall methodologies. Responsibilities include developing project plans and budgets, coordinating stakeholders and dependencies, mitigating risks, facilitating governance meetings, maintaining RAID logs and documentation, reporting status, and improving PMO processes. The role requires strong proficiency with Smartsheet, Jira, Power BI, Microsoft Project, and SharePoint, plus experience supporting enterprise-level initiatives.

Designs scalable global supply chain and service logistics solutions spanning inventory, warehousing, fulfillment, transportation, returns, technology, and data. Leads customer discovery, analyzes operational and cost data, validates commercial and technical feasibility, supports sales pursuits and RFPs, develops Statements of Work, and ensures solution integrity through implementation handoff. Requires strong logistics expertise, customer-facing consulting experience, proposal development skills, and knowledge of global geography and trade.

Build and lead a scalable customer onboarding function for complex implementations. Lead strategic customer programs, establish portfolio governance, manage capacity and risks, coordinate cross-functional teams, communicate with executives, and ensure operational readiness and post-launch stability. Manage and develop onboarding project managers while improving forecasting, delivery efficiency, and governance processes.

Own revenue performance across existing customers, balancing upsell/cross-sell and retention. Act as a data-driven analyst bridging Account and Customer Success teams, using HubSpot as the system of record and Power BI for reporting and storytelling.

Own revenue planning, forecasting, and retention for enterprise customers. Build growth/churn models, design lead-to-cash workflows in HubSpot, create Power BI executive dashboards with predictive analytics, and coordinate cross-functional governance between Sales, Account Management, and Customer Success.

Own annual revenue planning and monthly forecasts for enterprise customers, design lead-to-cash workflows in HubSpot, build Power BI dashboards and predictive models (DAX), manage forecast governance, coordinate non-standard pricing with Deal Desk, and translate data into executive insights to drive upsell, retention, and churn mitigation.