Jobs at DoorDash

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Based in our New York or San Francisco offices, you’ll work closely with the Senior Government Relations Lead, the Head of Public Policy, other members of the policy team, and departments throughout the company, including Legal, Comms, and Marketing, to design and execute our government relations strategy. You will build relationships with legislators and other officials, make DoorDash’s presence felt in state capitals, and help design our public affairs and community organization efforts.

DoorDash is seeking a Sr. Compensation Analyst to support the growing needs of the DoorDash Total Rewards function. Your work will help drive the continued development of DoorDash’s compensation programs as the company scales.

Your job as a Operations & Growth Manager will be two-fold. The first will be to ensure that internal teams are empowered with a clear understanding of the Drive product. The second will be to manage a set of programs & deploy projects to grow Drive revenue.

Set the vision for support tooling and partner with operations, engineering, and executive partners to design and execute on a roadmap that gets us there.  Be a conduit between operations and engineering for continuous improvement and troubleshooting of tools-related issues.  Establish a culture of process excellence that enables the cross-functional team to iterate quickly and effectively. Enable the support operations team to achieve business objectives that have direct financial impact to the business as a whole. Run user research, usability studies, data-driven experiments to inform product direction. Establish, monitor, and measure success metrics after launch; consistently integrate behavior data and customer feedback into key product decisions. Communicate product plans, benefits and impact to all stakeholders. Experience starting/scaling a successful startup from the ground up. Strong interest in logistics, online-to-offline, on-demand services, transportation, marketplaces. Avid DoorDash user.

In this role, you will respond to and efficiently resolve incoming support issues from restaurant partners. You will need to have the ability to work Tuesday- Saturday. Additionally, you will be expected to juggle multiple communication methods and audiences.

The VP of Talent at DoorDash is accountable for developing and driving our recruiting strategy to support rapid growth, geographic and business expansion. As a senior leader at DoorDash, you will act as a strategic partner for leaders across the company to identify talent needs, implement sourcing solutions, deliver innovative programs for diversity recruitment and drive the team to deliver against our bold and dynamic hiring plans.

The Strategic Partnerships team at DoorDash is responsible for sourcing, evaluating, negotiating and executing strategic partnership opportunities focused on consumer and “Dasher” (our drivers) growth. We work closely with senior leadership and product teams to guide company strategy by way of alignment with high growth third parties. We support all aspects of identifying, evaluating, and executing large-scale partnerships and transactions that have a significant impact on the overall direction of the company.

Our Accounting Team is looking for a Technical Revenue Accounting Manager to help shape DoorDash’s revenue reporting infrastructure and processes while keeping pace within the fast and quickly evolving online marketplace company. You will report to our Senior Manager, Accounting. It's an exciting time to join this team for those looking for ownership and career growth!

DoorDash is seeking a UX Researcher to help guide and inspire cross-functional teams by uncovering meaningful human-centered insights to drive great design and innovation for our product teams. Your work will be vital to how we understand the needs of our three-sided marketplace (Consumers, Dashers, and Merchants) and build products to meet all of our users needs.

Be a trusted advisor to senior leadership across our business regarding organizational and management challenges and opportunities and guide the HRBP team to build and execute effective talent strategies in support of each functions’ needs. Develop and guide the vision, strategy and daily operations of the HR Business Partner and Employee Relations functions to deliver strategic HR consultation and support to our growing global and diverse workforce. Build, evolve and mature HRBP operating model and ensure alignment with the other functions within the People team. Develop and scale DoorDash’s regional and international HR support model. Design and facilitate organizational design process to ensure organizational structures across the company are optimized for growth. Create talent review and succession planning programs to guide the identification and investment in our people.

DoorDash for Business is our catering platform for corporate offices. In a typical day, Strategy & Operations Associates may run and refine experiments to increase company growth, dive into data to explain performance at the lowest level of detail, build tools that allow teams to grow their work 10x, and work side-by-side with external and our teams to develop our future product.

Merchants are at the core of our marketplace and we need to deliver them the best in class experience from on-boarding to growth. As DoorDash expands both in scale and breadth of integrated delivery offerings, our technical aptitude must grow with it. As an Integrations Manager, you’ll discover and drive operational improvements across our various integrations providers. This will include prioritizing product roadmaps, technical project management, go-to-market initiatives, data analysis, issue triaging, and client relationship management. You’ll be responsible for key operational metrics and process improvement from strategy to execution, while relentlessly focusing on efficiency and execution for some of our most challenging business problems. 

Our team is looking for a Technical Program Manager for our Engineering Teams to drive important initiatives that will grow and scale our business. Projects/programs will require general cross organization coordination/facilitation and ownership of results.

RECRUITING STRATEGY--We partner with hiring teams to design recruiting strategies & processes to consistently attract and hire amazing people at scale. BUILDING RECRUITING CAPABILITIES--We develop and build capabilities in the people of DoorDash to be an extension of the Recruiting team, increasing their skills and confidence in assessing quality talent with an eye on creating diverse & inclusive teams. CANDIDATE EXPERIENCE--We manage the finesse of the interview scheduling and logistics to create a memorably personalized and unparalleled candidate experience. QUALITY OF HIRE--We are a true partner in hiring; it's our job to help managers ensure we take a structured approach to hiring to ensure we are hiring only the best for DoorDash!

You will work with our Data Scientists and Product Engineers to collaborate on ideas and ensure that there is a world class platform to run their ML models on. You will help build a flexible pipelines that can evolve to handle new technologies, techniques and modeling approaches. You will implement and operated an easy to use and pluggable ML Workflow framework.

Develop, release and run large-scale web applications. Develop and define the backend architecture and tech stack for a product area. Improve performance, reliability, scalability and security for our backend systems. Be involved in transitioning our monolithic codebase to a microservice-based architecture. Completely disrupt logistics by tackling bleeding-edge, technical problems.

Iterate and improve our recommendation, personalization, query understanding and ranking algorithms which have applications in several product areas like search, autocomplete and email/push communications. Implement and deploy machine learning models to production systems. Develop technologies to solve complex data problems, such as web and mobile scale data integration and data generation pipelines to collect, clean and aggregate data to address complex data problems and integrate them with production systems. Improve search relevance using text matching algorithms and NLP techniques. Work collaboratively in a fast-paced startup environment. Build highly performant APIs that are horizontally scalable. Collaborate with other engineers, data scientists, and teammates across the product and business organizations. Design and deploy high-performance RESTful web services.

Become a product owner for one of our client facing applications. Write robust, highly tested, well-crafted code that you can be proud of. Fight for the best customer experience through technical and product decisions.

We're looking for multiple product-focused iOS engineers who love building reliable, intuitive, and beautiful experiences on mobile. We aren't just developing an app; we're building a mobile ecosystem from the ground up that integrates the consumers, merchants and drivers. This is a full-stack role where you'll not only build complex apps but will also make impactful decisions on the product.

We’re looking for experienced Android engineers who want to work on an app used by millions of people. We’d love for you to bring a piece of your culture and experience into ours so that we can continue evolving to not only support our growing needs, but also remain engineering driven. Whether you’re an engineer interested in scaling our Android infrastructure or building awesome product features, we’d love to talk to you!

Work on our data pipeline, ETL systems, and real-time data. Come up with solutions for scaling data infrastructure. Help all departments of the company have access to our data. Collaboration in a dynamic startup environment. Improve logistics by taking on cutting-edge, technical problems.

Experimentation Platform at DoorDash is currently building libraries across our tech stack to facilitate consistent experimentation. We are also increasing our trust in our product data by enforcing a schema and reporting on the health of our pipeline. Future projects include: generalized tracking libraries across our tech stack, developing the next generation of our experimentation framework, building tools to manage our experiment ecosystem, and enabling experiments to target specific cohorts of users.

We're looking for Senior Product Designers to create world-class user experience on all marketplace fronts. Our Design team is still in an early stage, which means you’ll contribute to shaping the design culture and process from the ground up and get to drive big and meaningful design problems.

We’re looking for a Senior Marketing Recruiter to help us strategically, yet rapidly, grow world-class teams across the Growth Marketing and Brand/Creative functions at DoorDash. We’re looking for someone who can drive and manage an efficient yet quality process and be a strategic partner to our hiring managers. Working closely with internal stakeholders, you will lead a seamless process to help these functions scale. This role will report to the Manager of G&A Recruiting.

We’re hiring generalist software engineers to write and deploy robotic and vehicle autonomy software. DoorDash Labs is developing autonomous delivery technology for our large (and rapidly growing) delivery marketplace. In this generalist role, you’ll work with our hardware team to develop a working autonomy system for our delivery vehicles.

The ideal candidate will have experience scaling a team, working with large data sets, and will have experience in data-driven decision making. You will be a great fit if you have a strong bias towards action, enjoy finding patterns amidst chaos, and have demonstrated success in using analytics to drive business impact. We’re looking for someone who has the technical skills to surface insights quickly, and the interpersonal skills to communicate those insights in a way that persuades action.

As our Merchant Services Senior Manager, you’ll report to one of our senior leaders in the Merchant Services organization. In this role, you will discover and guide performance improvements across the Merchant Services organization and build the foundation for it to grow. This will include building playbooks to scale the quantity and quality of the merchant services we offer, strategic projects to enhance productivity, process redesign, product roadmap and launches and resource allocation. You will sit at the intersection of our revenue generation engine and our business teams, and as such will require data-driven decision-making to ensure our team is working against the right goals and has the tools needed to achieve them.

As our Sales Strategy & Operations Senior Manager, you’ll discover and drive performance improvements across the sales organization and build the foundation for it to scale. This will include building and executing go-to-market playbooks, revenue optimization, strategic initiatives to enhance productivity, process redesign, product roadmap and launches, resource allocation and pipeline analytics. This role sits at the intersection of our revenue generation engine and our business teams, and as such will require ruthless prioritization and data-driven decision-making to ensure our teams are working against the right goals and have the tools needed to achieve them.

DoorDash is hiring an experienced organizer and political leader to help build our Public Policy & Social Impact team from the ground up. You’ll have wide-ranging responsibilities around the country (and the world), with the opportunity to execute an ambitious agenda and make an immediate impact on a fast-growing, dynamic business.

As the Senior Manager of Consumer CRM you will manage a team of Marketers responsible for managing the entire Consumer customer lifecycle through email, SMS, push notifications and in-app messaging. You will inspire a team, own business metrics and collaborate with all parts of the business to create and execute CRM strategies that move metrics and surprise and delight our customers.

Our team is looking for a Manager to help our customer support team scale to meet the rapid growth of our international last-mile logistics platform. This person will be analytical, have a demonstrated track record of relentless, effective execution, and be excited to tackle one of our company’s most challenging business problems. In this role, you’ll be a strategic problem solver, responsible for ensuring that a large cross-functional team - including operations, product and engineering - is working together seamlessly to provide an exceptional customer experience.

Scale the team by developing internal leaders (managers and senior IC’s) and attracting world-class talent. Provide technical guidance and leadership for a team of 25+ engineers. Engage with key business stakeholders to define the roadmap and vision for a variety of our products.

DoorDash is hiring a leader to help build our government relations team from the ground up. You will have wide-ranging responsibilities at the federal and state levels, with the opportunity to build an ambitious agenda and make an immediate impact on a fast-growing, dynamic business. Based in San Francisco, you’ll work with the Head of Public Policy, other members of the policy team, senior executives, and departments throughout the company, including Legal, Comms, and Marketing, to execute our government relations strategy at the state and federal levels. You will build relationships with legislators and other officials around the country and abroad, make DoorDash’s presence felt in state capitals, and guide efforts to mobilize multiple constituencies to support our political agenda.

As a Senior Manager at DoorDash, you'll use your leadership expertise and quantitative background to dive into large datasets to guide decision-making. We tackle a multitude of exciting challenges including customer acquisition, balancing supply and demand, new city launches, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos, and have experience using analytics to affect revenue, growth, operations or beyond, we’re looking for someone like you!

As a Senior Data Scientist at DoorDash, you'll use your quantitative background to mentor other scientists and dive into large datasets to guide decision-making. We tackle a multitude of exciting challenges including customer acquisition, balancing supply and demand, new city launches, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos, and have experience using analytics to affect revenue, growth, operations or beyond, we’re looking for someone like you!

As a machine learning data scientist, you will have the opportunity to leverage our robust data and machine learning infrastructure to develop models that impact millions of users across our three audiences and tackle our most challenging business problems. You will report into the Head of Data Science and work with data scientists, engineers, and product managers to develop and iterate on models to help us grow our business.

DoorDash is looking for a senior engineering manager with strong product and infrastructure sense to oversee our Geo Intelligence engineering team in San Francisco. The Geo Intelligence team is responsible for several key areas powering our logistics engine: mapping and visualization, and routing and navigation. There's a wide breadth of problems to solve across mobile, web, backend, machine learning including indoor mapping, analyzing location and activity data, and products to create an efficient handoff between our dashers and end customers.

The Sales Compensation Analyst will help develop and execute strategies for goal setting, sales forecasting and managing rollout of sales compensation. You should be able to communicate effectively with key business stakeholders and have experience managing projects with cross-functional team members.

We’re hiring vision and ML experts who have built and shipped working systems. DoorDash Labs is developing autonomous delivery technology for our large (and rapidly growing) delivery marketplace. In this role, you’ll write and deploy algorithms that process sensory inputs efficiently to interpret the vehicle’s environment.

As our Sales Strategy and Operations Data Analyst, you’ll be a proactive thought partner to the merchant teams, developing and delivering insights for the organization. In this highly analytical role, you will help build the core sales infrastructure and analytics foundation including goal setting, measuring performance of initiatives, lead targeting, territory carving, head count and compensation design, strategic planning and much more.

As our Sales Strategy and Operations Analytics Senior Manager, you’ll be a proactive thought partner to the merchant teams, developing and delivering insights for the organization. In this highly analytical role, you will help build the core sales infrastructure and analytics foundation including goal setting, measuring performance of initiatives, lead targeting, territory carving, head count and compensation design, strategic planning and much more.

As our Sales Strategy and Operations Data Analyst, you’ll be a proactive thought partner to the merchant teams, developing and delivering insights for the organization. In this highly analytical role, you will help build the core sales infrastructure and analytics foundation including goal setting, measuring performance of initiatives, lead targeting, territory carving, head count and compensation design, strategic planning and much more.

DoorDash is looking for a Sales Strategy & Operations Manager to define and execute strategic initiatives that enhance sales productivity by enabling our teams to be more effective in targeting and closing the most valuable partnerships at scale. You’ll work cross-functionally between our sales, partner management, operations, product, and analytics teams to build the merchant foundation. 

This is a unique role with an opportunity to make an immediate impact by helping identify, size, propose, and execute on major new company initiatives. The right candidate will have the skill set to enable data-driven business decisions, and to develop sophisticated financial models that help us optimize our investments on the consumer side of our business. You’ll combine knowledge of the business with advanced scenario modeling and data analysis, enabling you to become a trusted business partner throughout the organization and help lead projects from idea generation through 

As our Sales Strategy & Operations Lead you’ll discover and drive performance improvements across the sales organization and build the foundation for it to scale. This will include building and executing go-to-market playbooks, revenue optimization, strategic initiatives to enhance productivity, process redesign, product roadmap and launches, resource allocation and pipeline analytics. This role sits at the intersection of our revenue generation engine and our business teams, and as such will require ruthless prioritization and data-driven decision-making to ensure our teams are working against the right goals and have the tools needed to achieve them.

As our Associate, Sales Strategy & Operations, you’ll discover and drive performance improvements across the sales organization and build the foundation for it to scale. This will include building and executing go-to-market playbooks, revenue optimization, strategic initiatives to enhance productivity, process redesign, product roadmap and launches, resource allocation and pipeline analytics. This role sits at the intersection of our revenue generation engine and our business teams, and as such will require ruthless prioritization and data-driven decision-making to ensure our teams are working against the right goals and have the tools needed to achieve them.

About the Team Caviar for Companies specializes in food delivery from local restaurants providing end-to-end service to companies nationwide. Our product suite includes Individual, Group and Catering. We exist to make companies eat better, work better, live better. Hubs are the epicenter of our catering operations, and serve as the intersection of our inventory and people operations. Catering Captains (the folks who serve food at clients) are in

The Strategy & Operations team oversees the strategic development at DoorDash. The Strategy & Operations Associate will define the value of a new initiative, run and refine experiments to increase subscription growth. You will dive into data to explain performance at the lowest level of detail, build tools that allow teams to scale their work 10x, and work side-by-side with external teams to develop the future of the subscription product. Our best Associates are data-driven, truth seekers, strategic thought partners, operators, and have exceptional relationship-building skills. They combine business context and analytics to take a problem area and implement a customized solution. Think this is you? Read on…

Manage live tests actively in transport, safety following, and coordination of all necessary resources for new products. Work closely with cross-functional teams to improve the product, including hardware, product, software, and business operations teams. Own the deployment and logistics of new products onto private and public testing areas, including transportation, scheduling, and resourcing.  Execute and document tests to verify autonomous technologies, including understanding behavior, product capabilities, new and existing issues, and added requirements. Rigorous attention to operations processes, testing programs, and checklists, ensuring high levels of safety in testing and deployment as well as efficiency and reliability of new products.

We’re looking for a product leader and rock-star to join a fast-paced and transformational company to manage various fraud initiatives. This person will have full responsibility for developing features, platforms, models and capabilities to proactively identify sources and patterns of fraud and minimize the company’s total exposure to financial risk. This person will also develop and execute a long-term vision that will establish DoorDash, its systems and capabilities as the industry leader in fraud management and mitigation and services.

RECRUITING STRATEGY--We partner with hiring teams to design recruiting strategies & processes to consistently attract and hire amazing people at scale. BUILDING RECRUITING CAPABILITIES--We develop and build capabilities in the people of DoorDash to be an extension of the Recruiting team, increasing their skills and confidence in assessing quality talent with an eye on creating diverse & inclusive teams. CANDIDATE EXPERIENCE--We manage the finesse of the interview scheduling and logistics to create a memorably personalized and unparalleled candidate experience. QUALITY OF HIRE--We are a true partner in hiring; it's our job to help managers ensure we take a structured approach to hiring to ensure we are hiring only the best for DoorDash!

RECRUITING STRATEGY--We partner with hiring teams to design recruiting strategies & processes to consistently attract and hire amazing people at scale. BUILDING RECRUITING CAPABILITIES--We develop and build capabilities in the people of DoorDash to be an extension of the Recruiting team, increasing their skills and confidence in assessing quality talent with an eye on creating diverse & inclusive teams CANDIDATE EXPERIENCE--We manage the finesse of the interview scheduling and logistics to create a memorably personalized and unparalleled candidate experience. QUALITY OF HIRE--We are a true partner in hiring; it's our job to help managers ensure we take a structured approach to hiring to ensure we are hiring only the best for DoorDash!

Grow the product line — build a book of business within the DoorDash Drive product line by guiding the sales, adoption, and account management lifecycle. Lead with a Merchant-First Approach — as the voice of your accounts, work with your partners from Product, Engineering, Operations, Support, and Marketing to solve important challenges for our partners and execute solutions to scale delivery for their business. Scale learnings — establish best practices for how to effectively manage Drive Partnerships and produce supporting materials. Develop new initiatives, strategies and programs to help increase your team’s productivity and drive enablement across the organization.

It's an exciting time to join our ambitious and growing Payroll team with ample development opportunities. This position will be responsible for the preparation and processing of the US and international payrolls. This position will also review and approve monthly international payrolls, work closely with company employees, and work with the Human Resources, Legal and Stock Administration departments to ensure payroll is processed accurately and in compliance with statutory regulations.

We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies. We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.  We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility. We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.  We offer great compensation packages and comprehensive health benefits.

You'll work among star engineers, designers, and operators in a fast-growing environment. The role demands a mix of great technical depth, principled thinking and well-honed product judgment. Given the three-sided nature of our business, this leader will not have the luxury of having tunnel-vision for any one area; rather, you will need to think holistically and understand the business deeply to set the right long term strategy for the company.

As our Merchant Services Manager, reporting to our Senior Merchant Services Manager, you’ll discover and guide performance improvements across the Merchant Services organization and build the foundation for it to grow. This will include developing playbooks to increase the quantity and quality of the merchant services we offer, strategic programs to enhance productivity, process redesign, product roadmap and launches and resource allocation. You will sit at the intersection of our revenue generation engine and our business teams, and as such will require prioritization and data-driven decision-making to ensure our team is working against the right goals and has the tools needed to achieve them.

On the Merchant Operations team, our mission is to create a cohesive selection strategy, providing excellent content to our customers, and ensure that merchants love working with us from everything in-store to back-end support operations. As a Merchant Strategy Manager, you’ll define the value of merchants to our platform and enabling faster sales cycles through both process and product.

The Strategic Finance team is responsible for accelerating the growth of our business by identifying and implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability and defensibility of our business model. We’re looking to hire strategic thinkers who can model the future, solve complex problems, and collaborate effectively to help carry projects from conception through execution. In a typical day, you may extract insights from data, build business cases for new products, and work cross-functionally to design and launch pilots. In this role you’ll have the rare opportunity to help define and lead some of the most impactful initiatives we undertake as a company.

The Analytics team is looking for a Manager to boost measurement and expansion of risk and fraud practices companywide. The team works swiftly and attentively to diagnose fraud patterns and prevent fraud loss before it can happen. We conduct rigorous analysis of complex data sets, set up multiple layers of business rules, models, and other processes to prevent potential fraud.

As a Marketing Manager at DoorDash, you will lead a team hands-on in extending our marketing measurement strategy across all of our online and offline marketing channels. You will help increase multi-million dollar monthly marketing budgets to meet return on investment goals for each of our audiences (Consumers, Dashers, and Merchants). If you enjoy finding patterns amidst chaos, and have experience using analytics to affect marketing strategy, we’re looking for someone like you!

As CRM Marketing Manager you will be responsible for communications and programs to increase retention and engagement of our customers across email, SMS, push notifications and in-app messaging. You will collaborate with all parts of the business to create and execute CRM strategies that move business metrics and surprise and delight our customers.

We need a versatile, quick thinking team member to help support our talented G&A teams. More specifically, you are a strategic, innovative, and thoughtful Talent Partner, ready to work with our Corporate teams. You will collaborate with the rest of the People team to develop and execute innovative programs that will be a catalyst to our high-performance culture.

The HR Director will lead the HR Business Partner Function for our G&A teams. Working closely with our Centers of Excellence you will provide consultation and expertise to Senior Leaders across G&A in the areas of Organizational Design and Effectiveness; Workforce Planning; Performance Management; and Employee Relations. This role reports to the Head of HRBPs and manages a team of HRBPs.

Pair with IT Support Engineers as point of escalation for various systems and tooling. Fully integrate, test and scale new applications for the company. Refine current processes (e.g: offboarding/onboarding) towards automation. Manage permission sets for Okta and build tooling for further integration. Perform daily operations including: configuration, monitoring, documentation and infrastructure of corporate systems.

As the Head of Business Operations Analytics (“BizOps”), you will be responsible for “hitting the plan.” To do this, you must understand the underlying drivers of growth at the market level and identify the most urgent needs and best opportunities to have an impact. We are looking for a data-driven operational expert who knows how to move fast, work cross-functionally, and deliver business results. About the RoleThe ideal candidate will have experience building and leading an analytics team, will have experience working with large data sets, and will have experience in data-driven decision making. You will be a great fit if you have a strong bias towards action, enjoy finding patterns amidst chaos, and have demonstrated success in using analytics to drive business impact. We’re looking for someone who has the technical skills to surface insights quickly, and the interpersonal skills to communicate those insights in a way that persuades action.You’re excited about this opportunity because you…

We're looking for a Head of Dasher Design to lead the world-class driving experience with strong product vision, a bias toward action, and a solid track record in team building and people management with a high bar. DoorDash design team is still small but mighty, which means you’ll get to shape the design culture and process from the ground up and get to drive big and meaningful design problems. 

The ideal candidate will have experience building and leading an analytics team, will have experience working with large data sets, and will have experience in data-driven decision making. You will be a great fit if you have a strong bias towards action, enjoy finding patterns amidst chaos, and have demonstrated success in using analytics to drive business impact. We’re looking for someone who has the technical skills to surface insights quickly, and the interpersonal skills to communicate those insights in a way that persuades action.

The HR Business Partner will provide support for our Engineering and Product teams. Working closely with our Centers of Excellence, this role will provide consultation and expertise to the Engineering and Product teams in the areas of Organizational Design and Effectiveness; Workforce Planning; Performance Management; and Employee Relations. This role reports to the HRBP Lead for Engineering and Product.

You will lead a team that will work alongside our Data Scientists and Product Engineers to collaborate on various ideas and ensure that there is a highly reliable, world class platform to run their ML models on. You will lead the team to help implement and operate an intuitive, easy to use and pluggable ML Workflow framework. You will help build high performance and flexible pipelines that can rapidly evolve to handle new technologies, techniques and modeling approaches. Inspire your team and others with technical vision and customer obsession in the area of Big Data/ML/AI. Recruit and retain talented software engineers focused on ML/AI. Rolling up your sleeves with hands on contributions when necessary. Maintaining a positive and supportive work culture. Coaching, mentoring and providing career guidance.

Owning and improving the scalability and reliability of our products. Working directly with product engineering and infrastructure teams. Inspiring your team and others with technical vision and customer obsession. Recruiting and retaining talented software engineers focused on infrastructure. Keeping the team connected to the needs of engineering. Rolling up your sleeves with hands on contributions when necessary. Maintaining a positive and supportive work culture. Coaching, mentoring and providing career guidance.

Owning and improving the scalability and reliability of our products. Working directly with product engineering and infrastructure teams. Rolling up your sleeves with hands on designing, coding, configuring, debugging, and monitoring. Maintaining a positive and supportive work culture.

We’re hiring software engineering leaders who know how bring vehicle autonomy software to life. DoorDash Labs is developing autonomous delivery technology for our large (and rapidly growing) delivery marketplace. In this role, you’ll lead a software team (and work with a hardware team) to iteratively increase the level of autonomy in our vehicle.

DoorDash is looking for a Director, Workforce Planning to help our customer support team scale to meet the rapid growth of our international last-mile logistics platform. You will help reimagine how we scale and staff to support our most important Consumers, Dashers, and Merchants. Your role will involve a mix of strategic, blue-sky thinking and the ability to operationalize complex staffing solutions quickly.

Leading/contributing to high-impact tech initiatives that shape how developers write and ship code. Evangelizing and driving the adoption of best practices in code health, testability, maintainability, scalability. Designing and building frameworks, libraries and services used daily by the entire engineering org. Rolling up your sleeves with hands on designing, coding, configuring, debugging, and monitoring. Maintaining a positive and supportive work culture. Working hard on your foosball skills.

Leading high-impact tech initiatives that shape how developers write and ship code. Evangelizing and driving the adoption of best practices in code health, testability, maintainability, scalability. Inspiring your team and others with technical vision and customer obsession. Recruiting and retaining talented software engineers focused on infrastructure. Keeping the team connected to the needs of engineering. Rolling up your sleeves with hands on contributions when necessary. Maintaining a positive and supportive work culture. Coaching, mentoring and providing career guidance.

DoorDash is looking for a Director, Merchant Experience to reimagine how we delight and retain the expanding range of merchants on our platform. Your role will involve a mix of strategic, blue-sky thinking and the ability to turn ideas into plans and plans into reality. While prior relevant roles in customer experience are always valued, most importantly you will be a first-principles problem solver, have a strong analytical toolkit, and exhibit a relentless bias to action.

We’re looking for a Director of Merchant Selection to lead our global selection strategy, including identifying, targeting, and acquiring valuable merchants in every city.On the Merchant Strategy & Ops team, our mission is to have best-in class restaurant selection, build cutting edge services for our merchants to grow their business, and help our partners operate efficiently on the platform. As the Director of Merchant Selection, you’ll be responsible for finding the best restaurants across the globe, figuring out how to get them on DoorDash as efficiently as possible, and leading our go-to-market initiatives for programs that impact our merchant base.What you’ll do

DoorDash is looking for a Strategy & Operations Director to define our sales strategy roadmap and improve sales productivity by enabling our teams to be more effective in targeting, closing, and growing restaurant partnership. In this role, you’ll work cross-functionally between our sales, partner management, operations, product, and analytics teams to manage a team of rockstar operators to help make our sales organization the most productive in the space. 

We’re looking for a Director of Merchant Strategy & Operations to build an excellent suite of merchant services and increase revenue for our partnersOn the Merchant Strategy & Ops team, our mission is to have best-in class restaurant selection, build cutting edge services for our merchants to grow their business, and help our partners operate efficiently on the platform. As the Director of Merchant Revenue Growth, you’ll be responsible for finding new ways to drive profit for our merchant partners & DoorDash whether that be through marketing programs, pricing, menu optimization, new products, or much more. What you’ll do

Develop and improve DoorDash’s CPG strategy. Establish our positioning as a leading performance-based channel. Create and expand relationships with advertisers. Sign partnerships / Master Service Agreements with the largest North American CPGs. Build a team of sales and partnership leads that manage various work-streams. Be a the liaison between our clients and DoorDash management, product, support, marketing, and operations teams.

DoorDash is looking for a Director, Learning & Development, to lead the curriculum development, training and ongoing learning of its large, global customer support operation. You will ensure that our 1,000s of frontline teammates have the tools needed to provide excellent customer service, mixing empathetic soft skills with efficient real-time problem solving.

As our Director of Merchant Audience, you’ll discover, define, and bring to life offerings and experiences for our Merchants. You will be responsible for helping shape the product roadmap, develop product positioning and messaging, support go-to-market plans and empower our sales and partner management teams. You will work to drive initiatives that improve the acquisition, onboarding, growth, and retention of our Merchants. This role sits at the intersection of our product and operations teams and you will have to partner with many high-performing cross-functional teams.

DoorDash is seeking an experienced Benefits Manager to lead the strategy, design and administration of a key component of DoorDash’s total rewards offerings. Reporting to the VP of Total Rewards, you will lead all aspects of benefits and ensure that our global benefits offerings are rewarding, competitive, and in line with company goals.

The Business Intelligence (BI) team builds and maintains database solutions used for daily/weekly/monthly reporting. By designing and implementing dashboards, reporting structures, and data warehouse architecture, the BI team serves as the foundation for decision-making at DoorDash.  DoorDash is looking for a Business Intelligence Engineer to act as a technical powerhouse when scaling data infrastructure, dashboards, tools, and reporting forecasts. The Business Intelligence lead will guide the greater BI team, analysts, data scientists, and DoorDash business partners toward vital structured insights.

You will be in an individual contributor role, based in San Francisco, reporting to the Head of Strategic Sourcing and Procurement, within the Corporate Finance department. You will be the go-to Strategic Sourcing representative for our teams on all items related to Corporate Services with a focus on Marketing and will ensure that policy and processes are both upheld and improved with the goal of driving further efficiency and a ‘spend it like it is yours’ mindset.

We’re looking for a strong operator to help launch and promote DoorDash Labs experiments and pilots from start to finish. This is a full-stack role that would require you to wear many hats, from building an operations strategy to hiring an all-star experimentation team. You will be focused on a pilot launch.

DoorDash is looking for a Business Intelligence Manager to act both as technical expert when scaling data infrastructure, and as an exceptional people manager. This manager will guide the greater BI team, analysts, data scientists, and DoorDash partners toward vital structured data and insights.

Assist the preparation, coordination, and review of disclosures and workings associated with quarterly Securities and Exchange Commission (“SEC”) filings. These include Forms 10-Q and 10-K but may include others. Ensure all of those filings comply with SEC and U.S. Generally Accepted Accounting Principles (“GAAP”) requirements, including XBRL tagging. Coordinate the approval of 10-Q and 10-K filings with important partners, including senior management of DoorDash, external auditors, our legal counsel, and the DoorDash Audit Committee. Research relevant accounting literature and provide technical memos and guidance to ensure that DoorDash is accounting for any changes following U.S. GAAP guidelines. Provide technical accounting guidance for other projects, such as segment reporting, investments, equity modifications, lease accounting, among others. Ensure compliance with procedures observing Sarbanes Oxley (“SOX”) requirements. Also, collaborate with both internal and external auditors on the coordination of SOX testing, and ensure the resolution and remediation of any issues identified.

Your work will focus on negotiating vendor and sales contracts, supporting our compliance initiatives, and maintaining and updating our team resources and templates to enable the business to continue to scale. In addition to being a skilled communicator and possessing strong attention to detail, you will thrive in this role if you enjoy building processes and leveraging technology to create efficiencies.

Own the catalog. You’ll own look and feel of our grocery and convenience product shopping experience. You’ll ensure that all of our items have accurate and understandable names and descriptions, high-quality and on-brand photos, and other necessary information to provide a world-class shopping experience. Collaborate internally and externally.  To build a high quality experience, you’ll work with external partners and alongside internal business and product stakeholders. Strategize, and get 1% better every day. Using sales and velocity data, you’ll help organize how items and information appears to customers, and run experiments to optimize the experience.

Work cross functionally with Technical accounting, Finance, Legal, Sales, Sales Operations, AR, AP, IT, and various business owners on policies, processes, and programs, and help drive key system initiatives and improvements. Lead operational improvement initiatives to further streamline revenue tasks and shorten the revenue close calendar. Perform monthly revenue accounting close responsibilities, including but not limited to: GAAP revenue analysis, cost of revenue analysis, accounts receivable reconciliations, review journal entries, and review close package deliverables. Work with the Product and Engineering teams to continuously improve our daily Revenue Reconciliation process and manage reconciliation analysis with the help of the analytics team.  Maintain documentation on accounting for the company’s incentives programs and periodic updates to the revenue recognition policies as new products are launched and with new methods of delivery. Responsible for review of month-end close activities including reconciliation of receivables, unearned revenue, and transactional revenue in accordance with ASC 606. Analyze and draft initial revenue considerations for platform/product tests and new planned releases. Ad hoc analyses and projects as assigned.

You will be responsible for developing and executing our regulatory strategy on robotics and automation at the federal, state and local levels. You’ll work directly with elected officials, government agencies, academics, trade associations, and nonprofits, in order to promote solutions to crowded streets, vehicle emissions, and curb-space utilization. 

As Paid Marketing Manager, you will be responsible for developing customer acquisition strategies and managing high-scale campaigns across channels. We’re looking for a quantitative-minded person who makes data-driven decisions while keeping brand voice and creative aesthetics in mind. You will have significant exposure to campaign strategy, tactical optimization, multi-channel reporting, analytics, data science, and broader company objectives. This is an ideal role for a candidate who is looking to build a career in marketing consultation, and loves to blend analytic rigor with creative strategy to build high-impact marketing programs.

We’re looking for experienced UX content strategists to create world-class experiences on all marketplace fronts. We're still early stage of developing the team, so you’ll have a unique opportunity to help define a vital aspect of the user experience. 

The Communications team tells the story of how DoorDash empowers local economies by connecting customers to the best of their communities. The team is a collaborative group with important partners, touching every corner of the organization. A roll-up-your-sleeves attitude, meticulous attention to detail, and out-of-the-box thinking, coupled with a true team spirit and the ability to juggle projects and priorities, are what makes this group so effective. A role on this team will require an understanding of media relations, expertise, policy communications, and issues management.

Our Technical Sourcers play an essential part in supporting our rapidly growing engineering team by partnering directly with our technical recruiters, hiring managers, and engineers. This is a unique and highly impactful opportunity to help accelerate the business by engaging top engineering talent across multiple fields and acting as an owner for specific teams. This role will report to the Head of Talent Sourcing.

Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy and hiring to stocking shelves and negotiating with suppliers. Strategize. From first principles, you’ll develop the optimal strategy for DoorDash Essentials to best serve our customers. Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data.  Lead and collaborate. You’ll work with a cross-functional team, including engineering, product, design, operations, finance, and marketing to build this new line of business for DoorDash.

Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy and hiring to stocking shelves and negotiating with suppliers. Strategize. From first principles, you’ll develop the optimal strategy for DoorDash Essentials to best serve our customers. Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data.  Lead and collaborate. You’ll work with a cross-functional team, including engineering, product, design, operations, finance, and marketing to build this new line of business for DoorDash.

DoorDash is looking for an analyst willing to learn more than simply how to file and pay returns, for indirect taxes. We are looking for the right person to help with other areas, working to support audits and other areas within tax.

In addition to filing returns, working audits, and all the normal items for an indirect tax role, you will be charged with helping to establish the Indirect Tax function for a growth company. The tax team will engage across teams and work jointly on solving unique tax situations in all arenas of taxation.

We are looking for Workday Systems Engineer for Enterprise Systems team. The candidate will support DoorDash’s IT and People teams by building integrations and solutions within Workday and other ancillary HR systems. The ideal candidate will partner with various business users and be responsible for full life cycle of Workday technical solutions.

Predict preparation ambiguity for over 50,000 merchant partners. Compute real time vehicle routing challenges in major metropolitan areas, ultimately to assign dashers who arrive at desired locations with little to no lag/latency. Forecast the supply of available dashers as well as incoming delivery demand. Iterate and improve our query understanding, search relevance, recommendation and ranking algorithms to deliver a personalized experience. Optimize pricing structure and algorithm to fuel the growth of business. Collaborate with other engineers, data scientists, and teammates across the product and business organizations.

DoorDash is looking to build multiple, billion-dollar business as we leverage the last mile infrastructure we’ve built to fulfill new use cases. You'll oversee project teams and guide product strategy to impact the future of Drive. In a typical day, you may lead a new initiative, run and refine experiments to improve operations or drive growth, dive into data to explain market performance at the lowest level of detail, build tools that allow teams to increase their work 10x, and make sure we never stop performing.

We’re hiring an engineer to join us in making our catering products the most delightful in the industry. You'll take ownership of the systems that are most important to our business. These are the systems that determine the perfect food to serve our diners at work. This role is important. We need you to oversee systems—like our smart menu system—and improve them. Invent new and better approaches to help us achieve the best catering experience in the industry as we expand across the US. You’ll join a team of 4 engineers, a product manager, and a designer, and report to a dedicated engineering manager. Most of us work out of the San Francisco office (we have one remote team member). We’re flexible and accommodating with schedules and working from home.

DoorDash is looking for a Software Engineer to help us build and scale our reporting and analytics efforts on the People Analytics team. The ideal candidate will have strong prior experience in building a data infrastructure using cloud technologies and a passion for analyzing data to inform decisions. This role will report to our Senior Manager of People Analytics.

We are looking for an Merchant Success Associate to partner with our highest revenue driving merchants to help solve their most pressing issues and provide the opportunity to improve their overall merchant experience as we continue to scale our last-mile logistics platform. As a Merchant Success Associate, you will play a crucial role within the Customer Experience team by providing our merchants with day to day support as well as focusing your efforts on ensuring overall Merchant success. You will have the opportunity to build long-lasting relationships with our Merchants through excellent customer service, relationship management and strategic problem solving. You will be analytical, have a demonstrated experience delivering effective execution and communication, and be excited to tackle one of our most challenging problems.

This fast-paced role provides a unique opportunity to drive finance business partnership and strategy at a hyper-growth company. We are looking for a Finance Manager who will play an integral role in all strategic People-related decisions. This role will partner cross-functionally with teams across the business including Real Estate, Workplace Services, Physical Security, Accounting, New Business Verticals, and Finance in order to support strategic business and financial decisions. This person will wear many hats, including developing our workforce strategy- from providing leadership across headcount planning on a global scale, to developing our strategy for our workplace footprint around the world. We are looking for someone with well-rounded FP&A experience who has partnered or led projects across multiple organizations (Corporate, Finance, Recruiting, HR). You will provide strategic decision-making support for the short-term and long-term growth of the company, and should have strong interpersonal skills, executive management partnership, and the ability to collaborate cross-functionally.