Jobs at Expedia Group

Leads product strategy, roadmap, execution, and team development for CRM and customer communications products across email, push, SMS, in-product, and transactional channels. Oversees customer data, marketing automation, personalization, journey orchestration, experimentation, analytics, integrations, consent, and platform architecture. Partners with Engineering, Data, Marketing, Legal, Privacy, and Operations while making build-versus-buy decisions and applying AI/ML solutions to improve engagement and business outcomes.

Lead Expedia Group Advertising’s Advertiser Experience product pillar and product management team. Own strategy and roadmap for advertiser-facing Sponsored Listing, Accelerator, and Display experiences, improving onboarding, campaign adoption, retention, cross-sell, and revenue outcomes. Develop agentic and AI-powered campaign experiences, partner with engineering, design, data science, and commercial teams, and communicate product strategy and business impact to senior leadership.

Lead Expedia Group’s company-wide AI evaluation framework, defining standards, metrics, governance, tooling, and adoption strategies for accuracy, safety, transparency, latency, and helpfulness. Partner with engineering, data science, product, and platform teams to build scalable evaluation workflows, publish insights and scorecards, influence AI investment and risk decisions, and establish responsible operating models for deploying trustworthy AI products.

Lead AI-powered reporting and insights strategy, design reporting data architecture and pipelines, and implement LLM-powered workflows (RAG, prompt engineering, agentic pipelines). Integrate BI tools and enterprise AI platforms, establish governance for AI outputs, and provide technical leadership to deliver trusted executive insights and scalable self-service reporting.

Leads Expedia Group’s corporate development and M&A strategy, identifying and executing acquisitions, minority investments, mergers, and divestitures. Develops business cases for executives and the board, leads due diligence and negotiations, and partners with internal teams on post-deal integration and value realization. Mentors junior team members and applies financial modeling, analytical, communication, and transaction leadership expertise.

Leads the architectural vision and delivery of AI-powered loyalty systems across distributed engineering teams. Designs scalable APIs, data models, cloud services, and frontend architectures; solves complex technical problems; mentors engineers; drives modernization, operational excellence, and cross-functional alignment across Product, Data Science, and platform teams.

Manages and grows a portfolio of B2B travel partners through strategic account planning, relationship development, cross-selling, negotiations, and solution alignment. Builds trusted relationships with senior stakeholders, identifies business opportunities, leads partner reviews, coordinates internal resources, and supports complex agreements. The role also represents Expedia Group at industry events, provides market insights, and travels within the Bay Area to meet partners.

Lead architecture, development, and operation of high-scale Inbox services within the Universal Messaging Platform. Design and build reliable microservices and APIs, write and review production-ready code, own features end-to-end, collaborate cross-functionally, integrate AI/ML safely, and mentor engineers while improving architecture and operational excellence.

Leads the discovery, design, prototyping, deployment, adoption, and continuous improvement of AI solutions across Expedia Group. Partners with business and executive leaders to translate ambiguous challenges into measurable outcomes, establishes scalable AI and software engineering standards, evaluates models and architectures, develops reusable frameworks, and coaches senior engineers and emerging technical leaders. Ensures solutions address reliability, security, privacy, cost, observability, evaluation, responsible AI, and sustained business value.

Develop and productionize machine learning systems for personalization, ranking, recommendations, retrieval, and adaptive customer experiences. Design experiments, evaluate model performance, engineer features, prepare data, and improve model quality. Collaborate with engineering, product, analytics, and science teams on scalable ML services, APIs, data models, deployment, monitoring, and operational performance. Apply deep learning, recommender systems, sequential modeling, embeddings, experimentation, and MLOps practices in large-scale consumer environments.

Design and deliver full stack, client-facing loyalty experiences and embeddable placements. Lead end-to-end system and browser-side architecture, ensure scalability, performance, privacy, and compatibility across partner surfaces. Integrate AI/ML personalization safely, own features through implementation and operations, collaborate with product/data/design/partner teams, and mentor engineers while defining patterns and best practices for embedded cross-team solutions.

Own end-to-end product design for Membership and Identity experiences across Expedia Group brands. Collaborate with product managers, engineers, researchers, and designers to translate research and data into accessible, scalable flows, prototypes, and high-fidelity designs. Contribute to experience strategy, facilitate workshops and critiques, communicate design rationale, mentor colleagues, and explore AI-enabled approaches to personalized user experiences.

Lead product security architecture across Expedia Group: advise engineering and product teams, run threat modeling and architecture reviews, embed security and privacy into roadmaps, drive AI-enabled security automation and continuous verification, mentor teams, and shape long-term security strategy for cloud-native, microservices environments.