Jobs at Front

Lead product analytics to drive data-informed product strategy: conduct exploratory analysis, size opportunities, analyze experiments, develop and monitor metrics, partner cross-functionally, and mentor analytics team members.

Manage renewals and expansions for a large portfolio, driving net revenue retention through upsell/cross-sell, contract negotiation, and scalable commercial motions. Partner with CSMs to convert adoption into revenue, maintain CRM hygiene and forecasting, position services packages, and collaborate cross-functionally to protect and grow revenue.

The Sales Operations Manager at Front will oversee capacity modeling, revenue intelligence, sales incentive design, and cross-functional collaboration to optimize sales performance and growth strategies for a high-impact, high-growth environment.

Lead the design team at Front, focusing on creating intuitive B2B customer experiences, evolving design systems with AI, and mentorship.

Own and scale paid acquisition across paid social, display, and emerging channels; manage budgets and forecasting; run structured tests across creative, audiences, offers, and landing pages; partner with Content, Product, Sales, and Data to improve lead quality, tracking, attribution, and conversion rates; deliver channel reporting and stakeholder updates.

Lead strategy, roadmap, and execution for Front's Copilot AI assistant embedded in the inbox. Define priorities, use quantitative and qualitative research, drive end-to-end product development, and partner with engineering, design, data, marketing, and sales. Deliver trusted, high-quality AI features (summarize, prioritize, draft, classify, route) and align stakeholders including executives.

Lead strategy, roadmap, and delivery for Front's channel integrations (Voice, SMS, WhatsApp, Slack). Define requirements, prioritize roadmap, collaborate with engineering, design, partnerships, data, and sales, and use quantitative and qualitative insights to drive customer-focused, high-impact product launches.

The role involves owning and improving the backend infrastructure for email and messaging deliverability systems, with technical leadership and cross-team collaboration responsibilities.

Manage the Core AI Platform team at Front, overseeing AI infrastructure and guiding strategic investments in AI, while mentoring senior engineers and collaborating across teams.

The Software Engineer will develop frontend features, ensuring user experience and code quality, while collaborating with Product and Design teams.

The Senior Software Engineer will enhance Front's React Native mobile app, improve performance across platforms, and mentor team members. Responsibilities include building cross-platform code and improving user experience.

As a Senior Customer Success Manager, you'll own the customer lifecycle, driving renewals and fostering relationships while using data-driven insights to ensure customer success.

As a Senior Finance and Strategy Manager, you will drive planning, forecasting, and analytical work for GTM leadership, build frameworks for investment decisions, identify risks and opportunities, and improve financial planning and reporting for the organization.

The role involves driving cross-functional strategic initiatives, improving business processes, conducting market analyses, and partnering with senior leaders to tackle operational challenges.