Jobs at GitLab

Own and improve GitLab’s end-to-end renewals operating model, including forecasting, retention reporting, quoting, data quality, case management, workflow automation, and capacity planning. Partner with Revenue Technology, Analytics, Finance, Sales, and Customer Success to improve Salesforce, subscription, billing, and reporting systems. Lead cross-functional operational improvements, document processes, analyze renewal performance, and influence stakeholders without direct authority.

Own and execute global and regional pipeline generation programs, including sales plays and PipeGen days. Coordinate cross-functional delivery, pipeline hygiene checkpoints, communications, and action items across Sales, Marketing, Enablement, Sales Strategy, and RevOps. Track program performance, surface pipeline risks and opportunities, support outbound execution, and improve Salesforce and reporting processes. Use pipeline data and dashboards to inform GTM decisions and drive predictable revenue outcomes.

Own strategic and enterprise accounts in France, acquiring new customers and expanding existing relationships. Lead complex, consultative, full-cycle sales processes from prospecting through close, while developing account plans, pipeline, forecasts, evaluations, and rollouts. Collaborate with solutions architects, customer success, support, marketing, and channel partners. Translate customer needs into product and go-to-market feedback while promoting GitLab’s AI-powered DevSecOps platform.

Provides advanced technical support for GitLab deployments serving U.S. government customers in secure, air-gapped, and regulated environments. Investigates Linux, application, infrastructure, and code issues; analyzes logs and performance; develops troubleshooting tools and documentation; partners with Engineering and Product; participates in on-call rotations, customer support, hiring, and process improvement.

Leads GitLab’s Dedicated Infrastructure team, combining technical leadership and people management. Responsibilities include guiding architecture, maintaining high availability and security, automating provisioning and operations, improving self-service platforms, managing incidents, recruiting and developing team members, using AI to improve productivity, and prioritizing work through data and risk analysis. The role requires expertise in distributed services, fleet management, Terraform, AWS, high-availability operations, remote team leadership, and complex project delivery.

Leads GitLab’s National Security Group regional sales team, driving new and expansion revenue across U.S. federal agencies. Responsibilities include hiring and coaching Account Executives, forecasting, pipeline management, complex deal strategy, executive negotiations, federal procurement, FedRAMP-related selling, partner engagement, and account expansion. The role collaborates with Customer Success, Product, Marketing, Renewals, distributors, and systems integrators while traveling as needed for customer and team engagements.

Own the Lead-to-Opportunity product domain across Salesforce and GTM systems. Define multi-quarter roadmaps, translate Marketing and Sales requirements into system capabilities, prioritize backlogs, lead discovery and delivery, oversee UAT and launches, establish success metrics, and guide Salesforce and MarTech architecture decisions. Mentor BSAs transitioning into product roles while helping evolve the organization toward proactive, roadmap-driven product management.

Lead renewal analytics and forecasting for direct and channel motions. Build renewal health scoring and predictive models, improve Clari and SFDC processes, surface churn and expansion insights, partner with RevOps/Finance/IT, automate reporting, and present recommendations to senior stakeholders to improve retention and renewal performance.

Leads GitLab’s global SMB new-business organization across EMEA and AMER, overseeing regional sales, BDR, and SDR managers. Owns new-logo strategy, pipeline generation, quota and territory planning, forecasting, revenue reporting, hiring, manager development, and cross-functional alignment. The role drives outbound sales motions, develops team performance, analyzes market opportunities, and represents new-business strategy to senior leadership.

Lead the architecture and delivery of GitLab’s data products, including near-real-time data ingestion, knowledge graph integrations, data marketplaces, observability, and data-sharing APIs. Translate ambiguous 0-to-1 initiatives into roadmaps, resolve cross-team dependencies, ensure operational readiness across deployment surfaces, and mentor engineers. The role requires deep full-stack expertise, technical leadership, and experience with AI-powered orchestration and multi-tenant SaaS systems.

Own GitLab’s competitive positioning for AI and agentic software development. Analyze competitors and market signals, shape product roadmap recommendations, develop sales and executive enablement assets, lead displacement campaigns, and brief analysts, investors, and executives. Establish thought leadership, define competitive narratives, measure win-rate impact, and elevate competitive marketing practices across the team.

Manages GitLab for Nonprofits and GitLab for Education programs from strategy through execution. Responsibilities include building nonprofit and university partnerships, overseeing operations, improving processes, supporting technical implementation, managing communications and inquiries, tracking program performance, collaborating with Sales and Marketing, creating advocacy and storytelling resources, and researching social impact best practices.

Lead product vision and strategy for an end-to-end AI-powered software factory. Integrate planning, coding, review, and verification across GitLab Duo Agent Platform and product areas. Collaborate with engineering, design, and GTM teams, identify gaps and dependencies, present recommendations to executives, and drive execution to deliver cohesive developer workflows.

Owns GitLab’s security policy and standards lifecycle, including drafting, approvals, exceptions, attestations, regulatory alignment, framework mapping, audits, and adherence measurement. Translates emerging regulations into actionable requirements, supports customer trust activities, and automates governance and evidence workflows using AI. Provides technical and program leadership across Security, Product, Legal, and Engineering while mentoring team members and shaping the security governance roadmap.

Leads technical discovery, demonstrations, solution architecture, workshops, and proofs of value for GitLab’s AI-powered DevSecOps platform. Advises customers on software development, CI/CD, security, cloud practices, and digital transformation. Partners with Account Executives to support customer acquisition and expansion, builds trusted technical relationships, represents customer needs internally, and creates reusable technical guidance and collateral.

Leads technical delivery for GitLab Professional Services engagements, from discovery and scoping through implementation and handoff. Designs scalable, secure architectures for cloud and on-premises environments; deploys GitLab using Terraform, Ansible, and GET; and manages source-code and CI/CD migrations with Congregate. Provides DevOps and DevSecOps consulting, coordinates customers and partners, creates documentation and enablement materials, mentors consultants, and maintains tested automation assets.

Own the product direction for GitLab’s usage billing pipeline, including metering, aggregation, rating, and Zuora/CustomersDot integrations. Enable teams to launch credit-consuming capabilities across GitLab deployment models. Prioritize scalability, reliability, billing accuracy, defect remediation, and cost efficiency while coordinating with engineering, Finance, Legal, Compliance, and go-to-market teams. Define metrics for reliability, accuracy, cost to serve, and time to monetize in a remote, asynchronous environment.

Leads GitLab’s US Financial Services sales organization, managing Strategic Account Leaders and driving software sales, bookings, revenue, pipeline, and renewals. Responsibilities include territory planning, forecasting, performance management, recruiting, coaching, team development, executive customer relationships, and go-to-market strategy for regulated financial institutions. The role requires enterprise software sales leadership, familiarity with financial services regulations, cross-functional collaboration, and occasional travel as needed.

Own complex, company-wide strategic finance initiatives from problem definition through execution and handoff. Develop financial scenarios, capacity plans, investment frameworks, pricing and deal economics, dashboards, and executive recommendations. Partner cross-functionally with Finance, Sales, Product, Engineering, and Data to improve growth, margins, profitability, and resource allocation. Use AI and automation to streamline workflows and expand analytical capacity.

Own security risk identification, quantification, prioritization, and remediation across third-party risk, assessments, and security findings. Maintain risk registers, reporting, metrics, and remediation tracking while partnering with technical and business stakeholders. Lead AI risk management for ISO 42001 certification and build automation, scripting, and AI-enabled tools to improve GRC workflows. Monitor emerging risks, frameworks, regulations, and threat trends, communicating business-relevant risk insights to leadership.