Jobs at GitLab

Own regional marketing strategy and pipeline growth for a sales territory. Plan and execute regional events, account-focused campaigns, digital and content programs, and partner marketing initiatives. Manage campaign budgets, logistics, agencies, measurement, and reporting while coordinating with sales, channel partners, and cross-functional marketing teams. Mentor regional marketers, improve team processes, and use data and AI-assisted automation to optimize performance. The role supports a global sales region and requires up to 50% travel.

Own complex enterprise customer escalations from engagement through resolution, coordinating Engineering, Support, Product, Customer Success, and Sales. Lead executive communications, maintain customer-facing resolution plans, manage commitments, coordinate with Incident Managers, and oversee post-escalation reviews and relationship repair. Develop escalation playbooks and process improvements while providing globally distributed, on-call support for high-severity customer situations.

Leads GitLab’s Product Data Science team, setting its strategy, roadmap, analytical standards, and priorities. Partners with Product and Engineering leaders on experimentation, causal inference, analytics, and production modeling. Manages, hires, coaches, and retains data scientists while building a high-performing function. Provides hands-on technical review of models, analyses, and queries, and communicates insights and risks to senior leaders.

The Data Scientist will partner with Sales, Revenue Operations, and Finance to analyze GTM performance, build and productionize machine learning models, conduct experiments, forecast outcomes, and identify growth opportunities. Responsibilities include statistical analysis, causal inference, Python and SQL development, MLOps, agentic workflow automation, semantic-layer contributions, executive reporting, and communicating insights to nontechnical stakeholders in a fully remote environment.

Leads customer experience enablement programs for internal customer success and professional services teams. Develops training, onboarding, product content, job aids, assessments, and sales effectiveness strategies. Partners with field leaders and cross-functional stakeholders, supports product launches and events, delivers training through enablement tools, and measures program impact. Requires software sales or enablement experience, preferably in DevOps or open source, with public-sector or regulated-industry exposure.

Leads global compensation programs, including merit, promotion, equity, and bonus cycles, from design through closeout. Defines calendars, controls, documentation, communications, and success measures; analyzes compensation data; partners with Finance on budgeting and reconciliation; advises People teams and leaders; maintains compliance and audit controls; and improves compensation workflows, systems, transparency, and team member experience.

Leads Sales recruiting across the Americas by developing recruiters, building scalable hiring strategies and processes, partnering with Sales leaders on workforce planning, and recruiting senior or specialized roles. Uses recruiting data to improve performance, supports inclusive hiring, manages candidate and stakeholder experiences, and collaborates with Sales Operations, Enablement, People Partners, Compensation, and Finance.

Supports two VP-level executives by managing complex calendars, global travel, leadership meetings, events, recruiting coordination, onboarding logistics, expenses, and follow-up on action items. The role requires anticipating priorities, handling confidential information, coordinating across time zones, using AI tools responsibly, and supporting special projects within GitLab’s CRO organization.

Leads a new financial services sales region in the New York area, building and managing an Account Executive team focused on enterprise customer acquisition and expansion. Responsibilities include recruiting, coaching, territory planning, go-to-market execution, forecasting, pipeline management, revenue delivery, partner collaboration, and executive customer engagement. The role requires developing strategies for regulated financial institutions and educating the team on GitLab’s AI-powered DevSecOps platform, security, compliance, and industry requirements.

Deliver GitLab professional services for public sector customers, including installations, upgrades, migrations, training, and advisory engagements. Plan and execute deployments using infrastructure and configuration as code, provide technical guidance, manage multiple customer projects, and coordinate with project and engineering teams. The role also includes mentoring peers, improving delivery practices, supporting secure government environments, and traveling occasionally to SCIF sites.

Serve as a technical pre-sales advisor for GitLab’s AI-powered DevSecOps platform across Southern EMEA. Lead discovery, demonstrations, workshops, solution design, proofs of value, tenders, audits, and technical evaluations. Advise customers on software development, CI/CD, security, cloud, and digital transformation while partnering with Account Executives and internal teams to support revenue growth, platform adoption, and customer advocacy.

Lead investor relations processes, including quarterly earnings, analyst relationships, executive preparation, investor communications, benchmarking, shareholder analysis, and Investor Day planning. Partner with Finance, Legal, Communications, Strategy, and executives to communicate GitLab’s strategy, products, performance, and business model accurately and compliantly to public-market investors.

Own Secret Detection and Vulnerability Research as a product: define strategy across prevention, detection, validation, revocation, and reporting; ship detection content and intelligence with measurable quality; drive adoption, retention, and revenue; partner with engineering, research, and Field; use AI to accelerate research and productization.

Supports GitLab’s partner ecosystem operations from account setup and deal registration through quoting, ordering, and post-sales support. The role manages Salesforce and partner-system data, processes partner transactions, monitors workflows, builds dashboards, resolves standard issues, supports compliance and month-end controls, and improves processes through documentation, automation, and self-service. It also provides operational guidance, training, and communications to partners, sellers, and cross-functional teams.

Build and operate GitLab’s Rust-based Knowledge Graph backend supporting SDLC and code indexing, graph queries, MCP endpoints, AI agents, and analytics. Integrate with Rails, ClickHouse, NATS JetStream, and Data Insights systems. Improve reliability, observability, scalability, and operational readiness through testing, metrics, runbooks, alerts, and on-call participation. Collaborate asynchronously across product, data, infrastructure, security, and AI teams while contributing to system design and occasional Ruby or frontend work.

Own the vision and roadmap for GitLab Dedicated’s Switchboard control plane. Partner with engineering and site reliability teams to improve infrastructure operations, upgrades, maintenance, customer configuration, networking, authentication, health visibility, migrations, and incident management. Engage directly with customers, simplify complex technical workflows, prioritize across user experience and operational efficiency, and guide product decisions in an evolving problem space.

Drive enterprise sales growth across San Francisco, focusing on AI-native organizations and strategic accounts. Build executive relationships, develop account plans, orchestrate cross-functional sales teams, guide customers through complex DevSecOps transformations, and manage the full sales cycle from discovery through negotiation and implementation. Generate pipeline, expand existing accounts, forecast performance, conduct win/loss analysis, and position GitLab as a long-term technology partner for AI and software engineering organizations.

Manage a distributed team of senior and staff engineers developing and scaling Gitaly, GitLab’s Git storage tier. Drive complex infrastructure, performance, scalability, architecture, and maintainability initiatives while balancing roadmap and platform priorities. Provide mentoring, career development, technical guidance, and accountability. Collaborate asynchronously with Git and cross-functional teams, represent Gitaly’s technical direction, and ensure long-term platform viability through sound architectural judgment.

Drives full-cycle enterprise sales for GitLab’s AI-powered DevSecOps platform across strategic financial services accounts. Responsibilities include prospecting, opportunity development, negotiation, closing, account planning, stakeholder alignment, customer adoption, expansion, forecasting, and collaboration with solutions architects, customer success, support, marketing, and channel partners.

Drive full-cycle enterprise sales for GitLab’s AI-powered DevSecOps platform across major financial-services accounts. Build pipeline, develop account strategies, manage complex stakeholder relationships, close new business, and expand existing customers. Partner with solutions architects, customer success, support, marketing, and channel partners to support adoption, retention, and long-term value. Prepare forecasts, conduct business reviews, negotiate proposals, and communicate customer feedback and product opportunities.